• Phastek

2018 CUSTOMER CHOICE AWARD

Phastek

Overview

Phastek has a rating of 4.56 stars from 1,160 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Phastek most frequently mention customer service, cold air, and fog lights. Phastek ranks 12th among Auto Parts sites.

  • Service
    67
  • Value
    70
  • Shipping
    68
  • Returns
    32
  • Quality
    68

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
235
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What reviewers want you to know

Positive highlights

  • I purchased the cold air intake for both of my Camaros and recommend using Phastek for all your Camaro needs
  • Fog lights work great and look like a factory option.
  • 2018 Customer Choice Winner

Critical highlights

  • Response from customer service was pretty quick but problem still not resolved.
How would you rate Phastek?
Top Positive Review

“3.91 gears!”

Daniel M.
5/14/20

Got my gears installed at a local race shop. I love them. It really wakes the car up! Gotta love that 3rd gear pull on the highway! Lol you can really tell it launches much better as well. Only thing that sucks is the kit doesn't come with new axle and pinion seals. An option to include differential bearings would be nice as well, since you should really consider doing that while your in there! But it's an amazing upgrade.

Top Critical Review

“Terrible site”

Scott N.
4/12/21

I ordered a cold air intake for my Chevy Camaro SS. Never received it and it said it arrived at my door step but I never got it. We have cameras up to watch surveillance and no fedex guy showed up. They also charged me twice for one order and I had to call two times in a week before they finally gave me my money back. 10/10 would not order from this place again. Bad service, slow, never received parts and they charge you twice for one part. Stay away from Phastekperformance it's bad news. Really didn't want to give this company a bad review, but I'm out of $378 dollars and still no parts and it's been past two weeks

Reviews (1,160)

Rating

Timeframe

Other

Reviews that mention popular keywords

air intake (39) customer service (127) fog lights (26) tail lights (31)
Thumbnail of user deanc524
1 review
0 helpful votes
September 20th, 2023

Recently purchased a set of wheels from Phastek for my 2015 Camaro along with Gorilla acorn locknuts.
Absolutely enjoy the wheels until I torqued them with Gorilla nuts, chipped the Powdercoating.
Sean the sales manager pretty much told me it's my fault and are taking no responsibility.
The problem arises with the mating surface between key and nuts, sloppy and amplifies as its a deep socket. Im fricken pissed, this was a big investment for me.
Googled them, there a middleman, 1 bay warehouse fly by night, excellent website, but anybody can do that.

Thumbnail of user scottn568
1 review
0 helpful votes
April 12th, 2021

I ordered a cold air intake for my Chevy Camaro SS. Never received it and it said it arrived at my door step but I never got it. We have cameras up to watch surveillance and no fedex guy showed up. They also charged me twice for one order and I had to call two times in a week before they finally gave me my money back. 10/10 would not order from this place again. Bad service, slow, never received parts and they charge you twice for one part. Stay away from Phastekperformance it's bad news. Really didn't want to give this company a bad review, but I'm out of $378 dollars and still no parts and it's been past two weeks

Tip for consumers:
Do not order from phastek performance

Products used:
Phastek Performance

Service
Value
Shipping
Returns
Quality
Thumbnail of user stuartm81
1 review
0 helpful votes
March 2nd, 2018

I received the wrong part and I'm still waiting for the rite part!

Thumbnail of user andrewc180
1 review
0 helpful votes
April 26th, 2017

Purchased the license plate LED bulbs. They came in the same package but when I turned them on one is bright white and the other is more of a blue hue. They don't match!

Thumbnail of user jane4345
1 review
0 helpful votes
December 26th, 2017

Not happy order was placed Dec 9th and yet to receive it.
Guess now it's a late Christmas Gift if it ever gets here

Thumbnail of user anthonyc204
1 review
1 helpful vote
February 23rd, 2018

I bought a set of caliper covers. I did not like the clips that are used to hold them to the car. I sent them back exactly the way I received them.It cost me twelve dollars to send them back.It took one full week from the time they received them and three phone calls from me to finally get my card credited. They charged me an additional twenty dollars for whatever reason. I will never order from this place again. Very frustrated x- customer... 2018 Camaro SS.

Thumbnail of user byronr25
1 review
0 helpful votes
June 5th, 2019

Got one box at a value of 370$
And am missing so many parts
What disaster I wanted to have my shop install before summer season
And now stuck with car on a lift with nothing to install

Thumbnail of user me106
1 review
2 helpful votes
March 28th, 2019

I searched high and low for an "RS style" rear spoiler that would fit my 2018 Camaro SS. The RK Sport fiberglass spoiler looked perfect for my needs so I purchased it, only to have my body shop inform me that it is a very poor quality product. The spoiler is advertised as primed and ready for paint but it is far from that, what with numerous significant chips, dings, and very inconsistent body lines molded into it. The body shop also informed me that the fit of the spoiler to the trunk lid is poor with many inconsistent gaps. They told me it would cost at least an additional $500.00 to "make it right". I am not a big fan of the factory SS wing but the RK Sport spoiler is so bad I ended up putting the SS wing back on and will be returning the spoiler for a refund.

Thumbnail of user roym264
1 review
0 helpful votes
May 4th, 2020

I have not received it yet, I'm hoping I get it soon. I cant say that I like it because it's not here.

Thumbnail of user katherined249
1 review
0 helpful votes
December 7th, 2020

It is difficult to enjoy something that has yet to be delivered...,,...,,...

Thumbnail of user petrz5
1 review
0 helpful votes
October 17th, 2019

Fitment was horrible. Had to cut my rear ELSD mount and still fits very awkwardly. The tips do not even align and I tried everything. Very disappointed in this exhaust and the money i spent again. Never buying afe again.

Thumbnail of user tonys259
1 review
0 helpful votes
May 7th, 2018

So I purchased the Sto n go license plate holder because of the review on lethal garage! Total tipoff! I installed the sto n go on my 2017 SS Camaro and it only lasted about 2 weeks on my car before it completely separated from the bracket. I didn't even realize it was gone until I went to wash my car. Now I'm non compliant with California law due to no front license plate and I'm out of $90.00. Yes, it was installed correctly. No I did not hit any bumps..

Thumbnail of user timg80
1 review
0 helpful votes
April 27th, 2017

I have a 2016 Camaro SS and I ordered a set of lowering springs that was supposed to lower 1 1/2" but that did not happen. Front dropped 1/2" and rear did not change. After calling and sending emails phaser he finally sent me another set of springs which I had to pay an additional $100 and then I was to send back the other set once I swapped out. The new set still only lowered the front a 1/2" and this time the rear dropped only a 1/2". Would not recommend these springs. You will not be satisfied. Phastech is very slow to respond.

Thumbnail of user prentissm1
1 review
0 helpful votes
March 9th, 2021

Ordered a part, took longer than expected to come in. After adding the part to my car, it came off the next day after applying exactly how the directions stated (even adding extra screws for stability). Have not heard back any news about my refund yet.

Thumbnail of user seans45
Phastek S. – Phastek Rep

Hello Poncho, We see you placed an order on Sunday March 21st and arrived to you on March 24th for a Street Scene Splitter. We do not see any emails or have had any phone calls from you with any issues with the Street Scene Splitter. Is this the item you are having problems with. Please give us a call.

Thumbnail of user davidh338
1 review
0 helpful votes
February 14th, 2016

I bought a t5 splitter painted and one day on the car at 85 miles an hour it broke into. 600 dollars and labor later it's gone. You should not sell products for sports cars that can't take 85 miles an hour. We drive camaro's not prius. I feel that there should be some warranty. I have spent a lot of money with you and am totally disappointed. Maybe I should take my business elsewhere!

Thumbnail of user xx74
1 review
0 helpful votes
April 30th, 2020

Red Calipers look very cheap and over priced. And the fact that they did not allowed me to return them pissed me off!

Thumbnail of user ismaels24
1 review
0 helpful votes
May 12th, 2020

Order these parts for my Camaro and upper control arms didn't fit. I called before I ordered and was told they fit I return the upper control arms now I have to wait two weeks to get the correct arms. Not happy won't order parts from Phastek Performance anymore.

Thumbnail of user nicks132
1 review
0 helpful votes
July 6th, 2016

Ordered parts, they weren't right (didn't fit even though the website clearly said they did) then when I inquired about this to the company they insisted its not their fault and wanted to charge me a restocking fee to return the parts and would only accept them in the "original packaging". Basically they'll sell you faulty parts, tell you its not their problem, and make you pay to send them back under ridiculous conditions. You would think with their prices they would be able to make a plastic part that actually fits correctly.

Thumbnail of user jasonk1412
2 reviews
0 helpful votes
August 11th, 2022
Verified purchase

I purchased a turbosmart vr7 dual bov for my gen 6 Camaro, it showed up on time but did not fit my upgraded turbo so I asked for a rma, after arguing in emails for a few days I finally got my rma. I had to pay to ship the item back and a week later get an email stating that I not only cannot get a refund but they wanted even more money to ship the part back to me. Tried calling only to get voicemail. No where on the site did it say it wouldn't fit my car or mention anything about having to be the stock turbo. I was misled and robbed for $300 bucks. I never write reviews, but I feel this time I have to so no one else gets robbed. Just another company trying to get over on the little guy. I have contacted the better business bureau but seems phastek isn't an accredited business to begin with. Just a bunch of crooks drop shipping parts they know nothing about. Do yourself a huge favor and buy your parts from anyplace else! As far as my mechanical knowledge, I was a mechanic for 20 years in the U.S. Army... stay safe out there, and God Bless!

Tip for consumers:
DO NOT SHOP WITH PHASTEK

Products used:
no product

Service
Value
Shipping
Returns
Quality
Thumbnail of user jimn182
1 review
0 helpful votes
February 18th, 2020

Ordered "SS" emblem vinyl inserts. Followed installation instructions/video. There is a reason the video chose the color they did for the demonstration. The inserts do not completely cover the original color. Not a good look.

Thumbnail of user richg112
3 reviews
0 helpful votes
October 21st, 2020

Don't like giving negative reviews but this decal was junk. It tore apart during application and ended up in the trash. For the most part Phastek offers quality parts and excellent service but I would avoid this particular product.

Thumbnail of user daltonb38
1 review
0 helpful votes
November 5th, 2019

Phastek should be out of business. Terrible service, they know nothing about the product the sell. I bought a mishimoto oil cooler from phastek, I had a problem with it and they told me to contact mishimoto. Thank god mishimoto is a good company and they helped me no thanks to phastek. If you care one bit about how you are treated, stay away from phastek

Thumbnail of user leonardc104
1 review
3 helpful votes
February 27th, 2020

I was looking for wheels over 6 months. I couldn't make up my mind which wheels would be best for my Camaro SS. Finally pull the trigger Phastek IROC-Z wheels. Oh my these wheels are fantastic. I had them put on tire place. All the customers came out of the building to look at my Camaro. They couldn't believe how awesome the wheels looked. Thank you Phastek

Thumbnail of user vincentm265
1 review
0 helpful votes
September 26th, 2020

Item stated delivered, but was not in my mailbox. Contacted support and they are making me jump through hoops to receive some type of compensation

Thumbnail of user geneh29
1 review
1 helpful vote
July 4th, 2015

I purchased an MRT back window louver for 2013 Camaro SS. It doesn't fit. Good thing I didn't stick the hinge pads to my back glass without test fitting it 1st. But even worse is the customer care I've received since reporting g the issue. Seems lime I am being slow walked to the 15 day mark so that they do not have to accept return?
The product isn't worth the $480 I paid plus shipping. The this g doesn't fit it cut into my paint and also the powdercoating is belmished.

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Phastek Performance specializes in late model performance vehicles like the new Camaro in our American Performance Division, and the FR-S and BRZ in our Sport Compact Division! We have in-house technicians and vehicle specialists, a large inventory of...

Company Representative

Thumbnail of user seans45
Phastek S.
Support Rep
Typically does not respond to reviews

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