• PartsForYourCar

PartsForYourCar

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Overview

PartsForYourCar has a rating of 1.84 stars from 25 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about PartsForYourCar most frequently mention customer service problems. PartsForYourCar ranks 776th among Auto Parts sites.

  • Service
    6
  • Value
    6
  • Shipping
    5
  • Returns
    4
  • Quality
    5
1
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What reviewers want you to know

Positive highlights

  • Five stars due to dependability, speedy, and (#1 customer service issue) price!

Critical highlights

No critical highlights yet

How would you rate PartsForYourCar?
Top Positive Review

“Customer service”

Dino P.
11/20/22

When you email a company and they return you email within hours and not days like most that to me is customer service. I ordered a bunch of painted covers for the motor and all the color matched to the T. It took a while and I didn't realize its painted to order, totally worth the wait. Great people to work with.

Top Critical Review

“Doesnt stand behind offers advertised”

Ron W.
12/9/21

Ordered the part. Which was $35 cheaper then anyone else had it listed for. No conformation from seller and or tracking number. So after 8 days later 2 calls and 2 emails and no response from seller. I dispute thru PayPal. Now I get a response and my monies returned. Seller has poor communication and does not stand behind his bogus offers for parts. Just like other reviews. Pound sand.

Reviews (25)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (6)
Thumbnail of user davidc441
1 review
3 helpful votes
November 23rd, 2016

I ordered parts for two cars spending $779 This was for custom painted engine bay parts and PFYC said it would take thirty days for this to be done and shipped and thats ok however, I received half of what I ordered and was missing $400 in parts for both cars, parts that would likely take another thirty days. My packing slip said everything was there when it was not. I called PYFC to have this corrected and they told me they would expedite this, yea well two months have gone by and everytime I call, they tell me they will look into it and I don't hear anything back. I now sold one of my cars so now I'm waiting for parts for a car I no longer have. Im hoping to get credit for the parts not shipped for something else but I won't hold my breath. I am still waiting for them to send my parts and they won't call me back or email me. I will not buy from them any more or recommend PFYC. I will say that the parts I received came out very nice as these were genuine GM parts that came from GM. This company seems to be the middle man, I have to say they are not doing a very good job.

Service
Value
Shipping
Quality
Thumbnail of user rogerl36
1 review
7 helpful votes
December 31st, 2015

Ordered parts, shipping was advertised free, was charged partial shipping, called numerous times, left messages, never called back to discuss problem, would not buy again from this company, poor customer service.

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About the business

Find performance parts and appearance accessories for your Camaro, Corvette, Challenger, Mustang, Pontiac and more including exclusive products you won't find anywhere else.

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