• Pet Supplies 4 Less

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Overview

Pet Supplies 4 Less has a rating of 2.63 stars from 8 reviews, indicating that most customers are generally dissatisfied with their purchases. Pet Supplies 4 Less ranks 223rd among Pet Supply sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    1
  • Quality
    2
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate Pet Supplies 4 Less?
Top Positive Review

“Satisfied”

Corinne M.
1/6/22

Ordered last week from this site and received the item a day earlier. They also have good customer service

Top Critical Review

“Wrong vacs sent”

Mandy E.
4/24/23

I ordered cat vaccinations and the website told me that they were available for me to get sent dog vaccinations instead. When I called the company to get this fixed they informed me they were going to send me the correct vaccinations and have me send the wrong ones back, but within the same day I get another message saying that they are out of the vaccinations that I have ordered but yet the website still says that they're available. I am out over $250 because of their screw up and I will never order from them again. Heartland is the best online ordering website I have found. Somebody answers the phone every time I call so I never should have switched my vaccination providers.

Reviews (8)

Rating

Timeframe

Other

Thumbnail of user mandye64
1 review
0 helpful votes
April 24th, 2023

I ordered cat vaccinations and the website told me that they were available for me to get sent dog vaccinations instead. When I called the company to get this fixed they informed me they were going to send me the correct vaccinations and have me send the wrong ones back, but within the same day I get another message saying that they are out of the vaccinations that I have ordered but yet the website still says that they're available. I am out over $250 because of their screw up and I will never order from them again. Heartland is the best online ordering website I have found. Somebody answers the phone every time I call so I never should have switched my vaccination providers.

Tip for consumers:
The people packaging need to pay closer attention to what is actually being put in in the Box. I don't know very many people that can get the picture of a cat and a dog mixed up, nor do they even know what they have in stock because what I ordered still says it's available on the website but I'm not getting my order fixed. Instead I have to wait 4 days to send the wrong vaccinations they sent to me back before I get my refund!

Products used:
None because they sent me the wrong vaccinations. I ordered cat vaccinations and I got sent dog vaccinations. Makes perfect sense!

Service
Value
Shipping
Returns
Quality
Thumbnail of user vs80
1 review
4 helpful votes
April 3rd, 2019

Paid extra for two day shipping! What they don't tell you is they don't ship until the following MONDAY (and I ordered on Wednesday)! When I inquired I was LIED to and told I only paid for regular shipping. WRONG BOZO! I paid the two day surcharge CLEARLY from the statement! Then, they QUIT RESPONDING!

I will NEVER use this service EVER! They SCAM you completely... and do NOT care about your pet OR your business!

STICK WITH CHEWY! At least they're service is reputable!

Thumbnail of user vh38
1 review
2 helpful votes
December 24th, 2018

Undependable delivery with no tracking data. It just kept saying needs to be picked up. RUDE customer service that does not care about anything they did cause they do no wrong. False advertising for delivery service so don't expect your items to be on time and when it gets there the WHOLE order may be wrong.

Thumbnail of user toxa
5 reviews
30 helpful votes
December 4th, 2018

Beware! The address they sent my product to was incorrect and caused it to be returned. I saw no issue with the address when I entered the information but a 9 was added to the apartment number. Now I can''t get in touch with anyone, no one will return my calls, the email address for contact they have, shows invalid too and emails are returned. So now I am out 50.00 and the medicine I desperately needed is not here. I have to order from a reputable company now and that low price I thought I was getting will now be built into double the cost for me to order from another company while this company gets their product back and my money. In my eyes, this is a scam. Beware! Spend a couple extra dollars and order from a good company who answers your calls and emails and who is concerned with their reputation.

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About the business

PetSupplies4Less.com - online discount pet supplies, dog & puppy supplies, cat and kitten supplies, cheap pet meds, heartworm medication & preventative meds, Frontline, Trifexis, Comfortis, Iverhart Plus, Sentinel & bird products (bird biotic).

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