Pet Shed has a rating of 3.37 stars from 51 reviews, indicating that most customers are generally satisfied with their purchases. Pet Shed ranks 15th among Pet Meds sites.
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We have been using them for years! Love the products and service! I only had 1 issue with shipping during Covid, but they made it right immediately!
I have been getting my Revolution Plus for cats from Pet Shed for more than 10 years. They make me use pay pal to pay. For some reason, Pay Pal decided my cards are not good enough. I can use them anyplace else. But you can't pay Pet Shed directly. I liked them, because they had the best prices. But now I have to pay more for the same product, simply because Pet Shed does not accept direct payment.
Did they move to China? I've personally never had a problem with them. I've been using for many years. And I usually get it in about a week. Which is better than China shipping.
I have 3 dogs and we had a tick problem... Other places were charging so much for tick medication... I would go broke before I could treat them all... I was so happy to find out about this site... Yes it took a while for it to ship(from Hong Kong) but it was worth it... I just know I have to order way before medication runs out... would definitely recommend to anyone who needs flea/tick meds. Dogs are now tick free btw...
Hi Jenny,
Thank you so much for your wonderful review. We are glad that you are able to save. It is really our goal to give you an option to save so you can provide more for your pets.
Just a clarification though, Pet Shed is operated by an Australian based company. All our products ship from our facility in Singapore for Optimal Logistic purposes only.
Our merchant provider, Worldpay is a UK based company and processes over 30 million transactions a day. Worldpay processes our transactions via a merchant account in Hong Kong before the funds are settled to us here in Australia. This is why you are seeing Hong Kong appear on your statement.
Thanks again. Have a good one!
Kind Regards,
Pet Shed Team
I bought generic cat dewormer for a killer deal, because they were about to expire in a few months. I gave pill to my two cats, and could tell the next day they were worm free. They did not have a big belly anymore, which may mean a cat has round worms. They did not have any side effects from the medicine.
Hi Christa,
Thank you for your wonderful review. We are glad that we are able to help you save and get rid of your cats' worms! Have a good one!
Kind Regards,
Pet Shed Team
I have been buying from petshed for the past 4 years! I love the company and the fast shipping
Hi Marley,
Thank you so much for your review! We are glad that you are happy with our service and much more elated to find a loyal customer like you. Have a good one!
Kind Regards,
Pet Shed Team
I ordered nexgard from them and it works very well. You have to wait up almost 4 weeks for delivery.
Hi Macy,
Thank you so much for your review. We are glad that you are happy with our service although it is unusual that your package took that long to be received. Sadly, we do not have any control over the delays caused by the USPS. Have a good one!
Kind Regards,
Pet Shed Team
*FOR CUSTOMER SERVICE ISSUES PLEASE USE THE FOLLOWING OPTIONS* *24/7 - 365 - FREECALL Customer Service Call Center* 866-430-2823 *24/7 - 365 - Customer Service Support Ticket Service* http://help.petshed.com/?group=petshedgroup&departmentid=25&...
Hi Em,
Pet Shed is an Australian based company and ships from Singapore for optimal logistic purposes only. Shipping is via U.S. Postal Service, and our delivery time frame is 4 to 10 business days after being dispatched (excluding weekends and holidays).
We hope this information helps. For more information, please visit our helpdesk: https://helpdesk.petshed.com/support/home
Kind Regards,
Pet Shed Team