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Critical highlights

  • I have been paying pet insurance with Pet Premium for 4 years now.
How would you rate PetPremium?
Top Positive Review

“The online enrollment process was very easy and completely.....”

Daisy L.
7/22/14

The online enrollment process was very easy and completely transparent. I also got my initial free quote delivered to my e-mail address as well. If you choose you can get everything sent to you in an e-mail so that cuts down on all the paperwork. With the 30 day money back guarantee, it looks like the best way to try them out. I did and feel comfortable with the idea my pet is now covered by PetPremium for those big ugly bills.

Top Critical Review

“I have been paying pet insurance with Pet Premium for...”

TL R.
5/11/20

I have been paying pet insurance with Pet Premium for 4 years now. First the first time ever I really needed to use it as my dog was diagnosed with Mast Cell Tumors. He had surgery, I submitted bill and for the line item for the removal, $954, I was only reimbursed $278!!!! $135 per tumor?! They told me the rate the cost by the area I live in, appealing won't help, and talking to supervisor won't help. I am stunned!!! For all the money I pay and for removing cancerous tumors, they failed me! Completely disgusted.

Reviews (67)

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pet insurance (8)

Reviews from Related Businesses

Thumbnail of user joshk66
Josh K.
2 reviews
1 helpful vote
January 31st, 2016
Verified purchase

I would feel better about the price if it included wellness exams but I cannot afford the extra premium

Thumbnail of user charlesr168
Charles R.
1 review
0 helpful votes
April 24th, 2017
Verified purchase

It was hard to get the spay/ neuter and pasr medical conditions to stick to move on. Not even sure I got them right to be honest.

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Tom C.
1 review
0 helpful votes
August 29th, 2016
Verified purchase

Unable to go back COMPLETELY to correct an error. I'm upset about the $1.50 per payment charge even though I paid in full.

Thumbnail of user daleriea1
Dalerie A.
1 review
0 helpful votes
June 22nd, 2016
Verified purchase

There was a technical issue with the site for a few days when I tried to order, but it came back and was great after that.

Thumbnail of user trinat8
Trina T.
2 reviews
0 helpful votes
October 6th, 2016
Verified purchase

purchased pet insurance, payment was received but now I cannot pull my account up. states my email is not recognized.

Thumbnail of user mandya22
Mandy A.
2 reviews
0 helpful votes
November 19th, 2016
Verified purchase

Too expensive to ensure all 5 dogs. Were buying one plan from each company for each of our
dogs to see which we like best

Thumbnail of user cindym215
Cindy M.
3 reviews
1 helpful vote
July 2nd, 2015
Verified purchase

Just getting to this web site through the portal was long. Had to type my name my dogs name multiple times. Just get your own web site and things would be easier. Price is OK.
Don't know about the product or services yet. I have not used them. Believe me I will let you know either way. Thx

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