PetPremium

Buyer beware! Policy has a clause which allows them to only pay what they claim is customary charges. These charges are not transparent so instead of a 90% policy you really get a 60% of coverage.This allows them to pay very little of the actual claim. Stay Away! $1488 claim they only paid $574. JUNK

This is my experience with PET PREMIUM, more specifically their adminstrator who is Crum and Forester their administrator.
The are Crooks and Liars....straightout. I cannot give them the benefit of the doubt because their is no room for any doubt. Their goal is to DENY CLAIMS and there is no ethics here as they play dirty. They will make you crazy by gaslighting you like an expert NARCISSIST. No, we never told you that, No you did not experience that with your pet. No, your vet did not say that, No we did tell you that, do you get the drift? Believe me this is not a mistake or an oversight by this Crum and Forester....after hours on the phone and with management and they are vague and keep changing their reason for denying your first claim in 2018 seven months into the year for a MEASLY $35.00. Yes I said $35.00 They lie, cheat and twist the truth like no other company I have ever experienced. It was a piece of cake for my homeowners insurance claim for $20,000 hail damage but this...............they will make you crazy over $35.00 and and they have zero integrity. IT is a SHAM and I am posting this because if they play this dirty over $35.00 you can bet they will never cover any NORMAL costing claim. Forget it. Save your money and your mental health and keep your pet healthy and the money you would pay them you can just pay the vet.