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Petco has a rating of 2.68 stars from 337 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Petco most frequently mention customer service, dog food, and repeat delivery problems. Petco ranks 286th among Pet Supply sites.
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Petco is my preferred pet store for its wide selection of products, knowledgeable staff, and commitment to pet wellness. Whether I'm shopping for food, toys, or grooming supplies, Petco offers everything I need for my furry friends. I appreciate the convenience of their online ordering and in-store pickup options, as well as the frequent sales and discounts available to Petco rewards members.
Petco does let you use coupon received by email and does let you talk to manager at petco alway say that they are busy. And are rude and don't return phone calls neither make you wait on the phone for a long time. I won't being order from them again online. They also delivered my package to the wrong address and give me a problem with it when they made the mistake.
I went to Petco looking for a companion for my little ferret. So, I asked a salesperson for help. From the moment, he came to help me. He pointed out on an old ferret they had for adoption. When I saw it, I felt sorry for that ferret. I asked him if it would be a good companion for my ferret. He said yes (but he doesn't play with my ferret at all). Well, the fact is, they said the ferret was healthy. After a month, I noticed it had something on his neck. I didn't know what was it, but that thing started growing up very fast. I took it to the vet. They told me my poor ferret has a tumor and he needs a surgery. Unfortunately, that surgery is too expensive. I couldn't get it done yet. I had never imagined this would happen.
A lot of their stuff is more expensive then buying else where but I do find something on sale or clearance when I go.
Petco just wants money I got a pet rat for my bday and they didn't let me buy another one my dad bought the big cage and they where like noooooo you cant get another rat because the cage is to little we had to buy another cage for another rat the cage is GIANT I loved Petco but now im changing to petland
Wanted some large tray liners for my cat, but not only did they have no large, but no litter liners at all! Odd for a pet supply site.
Can been very expensive on some pet items, but still you can find something there for your pet for a reasonable price.
I really like shop at Petco. This website provides products for a large level of pets comparing to the other sites. Petco.com is always well- efficient and very friendly with the clients. This site has 530 stores and 8 products distribution centers. This site has a great selection and online transitions. Delivery times fluctuate relying upon the cargo choice, weight of the thing, item accessibility, and terminus.
They decided to stop carrying my brand. I had it on repeat order, so I guess I'm lucky I decided to check the date of the next delivery and, hey, where did everything go? I run a feral cat colony so this is no laughing matter for me. So, I'm going elsewhere.
I like the convenience but most items can be bought online for 25-50% less in cost!
It's a really average store and they help but aren't that exciting. I'll go back but it isn't exactly my favorite store.
Petco does have a great selection of pet supplies but we think most things are way overpriced.
We rarely get a discount on anything we purchase even with their discount card.
I am in the auto ship for dog food and several times I have had to adjust the frequency of my delivery, it is so difficult to get someone that speaks English, you get Sonia from the Philippines or Jenny from India, and just because they change their names they think they can help but NOOOO sometimes I have had to wait 4 days for a call back so I can speak with an American agent, this overseas people have no clue as to what to do and is frustrating that the whole experience can be awful, this is another example of the Corporate greed we are living.
Ordered two different bags of Royal Canine cat food. Siamese and Maincoon. Got one bag but did not receive the other.
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Shop Petco for a variety of pet food, supplies, and services. From grooming, to training and vet services, Petco has you and your large or small pet covered. Buy online or in-store and save on orders with repeat delivery! Healthier pets, happier people...
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![While I don't think Petco sells this collar anymore, a blue collar I got. [she rarely wears this]
Taken sometime in the winter of 2014 product 1](https://static.sitejabber.com/img/urls/30551/picture_43282.1476228284.jpg)
![A photo of the leash that comes along with the collar. [purchased separately] Even though this leash has been dragged on the ground multiple times, hence the fraying and hole in the fabric at the handle, it's still in great condition.
Photo taken July 17 product 3](https://static.sitejabber.com/img/urls/30551/picture_43280.1476228282.jpg)
