• PetCareChoice

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Overview

PetCareChoice has a rating of 2.49 stars from 39 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about PetCareChoice most frequently mention customer service, and credit card problems. PetCareChoice ranks 105th among Pet Meds sites.

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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Once again, I did not get a shipment notification so a few days after I placed the order, I emailed them.
  • They customer service is rude and uninformed and argumentative.
How would you rate PetCareChoice?
Top Positive Review

“I had a very good experience with this merchant”

CourtneyAmanda S.
11/14/14

I had a very good experience with this merchant. I was not ordering Rx meds like many of the bad reviewers were. I ordered a 6-pack of large bags of Greenies Pill Pockets. PetCareChoice had THE best price I could find, the shipment came in a timely fashion with no problems. And as a bonus, they gave me a $10 credit to my account for referring them to a friend who needed Pill Pockets as well.

Top Critical Review

“They refused to ship my order without a prescription”

Michael S.
5/31/19

You don't get a prescription from the vet, just records of the visit and negative parasite test results are all that is needed. Additionally 1800petmeds and Chewy.com contact your vet for you. I faxed the veterinarian paperwork showing his results, with all the paperwork, emailed it, and had my vet call, but they refuse to ship without a prescription, which does not exist. Moreover, the reps are from the Philippines, claim to be from Canada, and say their products ship from Europe, yet the web site is listed to a Chicago owner with a disconnected phone number. Now I'm thinking I got scammed...

Reviews (39)

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Reviews that mention popular keywords

order (25) customer service (12)
Thumbnail of user courtneyamandas
1 review
2 helpful votes
November 14th, 2014

I had a very good experience with this merchant. I was not ordering Rx meds like many of the bad reviewers were. I ordered a 6-pack of large bags of Greenies Pill Pockets. PetCareChoice had THE best price I could find, the shipment came in a timely fashion with no problems. And as a bonus, they gave me a $10 credit to my account for referring them to a friend who needed Pill Pockets as well.

Thumbnail of user prisellar
3 reviews
7 helpful votes
February 18th, 2011

I have been ordering pet medicine from PetCareChoice.com for 3 years now. I have never had even one problem with anything they have sent me. I also highly recommend them to others because of their great service and their easy to use website. And, they are able to offer a number of generic medication before they become available in the USA. Delivery took longer than usual for my past order though.

Thumbnail of user mandeeps
1 review
1 helpful vote

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About the business

Pet Drugs: Pet Care Choice is leading online pet medications pharmacy that strives to achieve quality service and dispenses superior product at affordable prices.

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