• Petbacker

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Overview

Petbacker.com has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Petbacker.com ranks 516th among Pets sites.

How would you rate Petbacker?
Top Critical Review

“Broken website, support does not respond, don't bother”

Cynthia K.
7/22/21

I have been trying all week to find someone to take my dog to the vet after being repeatedly let down by the 'service' I had been using. This is one of the websites I have tried to use to find someone. I say tried because you can't just send someone a message. First you have to go through a lot of palaver to create an account and choose what service you need. When you click on contact someone, you can't. A screen comes up asking how many pets you want transported. I clicked on one and it just sat there. There was nothing to click on to progress forward and it didn't do anything by itself. I have tried this several times. I have also messaged support about this 3 times and have heard nothing. The email they send in the beginning to confirm your email address is one of those no-reply ones, although it looks the opposite, so if you try to get help that way it just bounces back to you. Don't even waste your time with these people or their tinpot website. All you'll get is wasted time and a lot of frustration.

Reviews (1)

Rating

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Thumbnail of user cynthiak22
46 reviews
130 helpful votes
July 22nd, 2021

I have been trying all week to find someone to take my dog to the vet after being repeatedly let down by the 'service' I had been using. This is one of the websites I have tried to use to find someone. I say tried because you can't just send someone a message. First you have to go through a lot of palaver to create an account and choose what service you need. When you click on contact someone, you can't. A screen comes up asking how many pets you want transported. I clicked on one and it just sat there. There was nothing to click on to progress forward and it didn't do anything by itself. I have tried this several times. I have also messaged support about this 3 times and have heard nothing. The email they send in the beginning to confirm your email address is one of those no-reply ones, although it looks the opposite, so if you try to get help that way it just bounces back to you. Don't even waste your time with these people or their tinpot website. All you'll get is wasted time and a lot of frustration.

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