• PesaPal

PesaPal

Overview

PesaPal has a rating of 2.5 stars from 18 reviews, indicating that most customers are generally dissatisfied with their purchases. PesaPal ranks 9th among Payment Gateway sites.

  • Service
    3
  • Value
    2
  • Returns
    2
How would you rate PesaPal?
Top Positive Review

“Need improvement but overall good”

Gibson G.
7/9/22

I can say they need improvement, especially when it comes to accepting all cards, but overall good experience. They credit money to my bank within 24 hours

Top Critical Review

“They want to stay with your money”

Smith A.
6/27/22

I got a payment from my customer and they are refusing to credit it in my bank. I don't know if they are getting interest or what. Response from their departments take hours and it's usually an excuse. I would not recommend it to small and big businesses They do not know who their customers they treat them as thieves

Reviews (18)

Rating

Timeframe

Other

Thumbnail of user tibrusf
1 review
2 helpful votes
May 20th, 2022
Verified purchase

One of the secured and simple payment gateway to be used for payment for online transactions. I used it to pay for my trip in Tanzania and the transactions was a success without an extra charge.

Products used:
Hospitality-Payment to a tour company

Service
Value
Returns
Thumbnail of user collinst7
1 review
1 helpful vote
November 28th, 2018

I love Pesapal sabi. It makes everything work so smoothly. I cant afford to start a big business so I started by creating an online platform and a small shop to sell my wares. The sign up process was easy with a one-off device cost, cheap transaction fee and no annual maintenance fees. Pesapal sabi has made me money I would not had made in a cashless economy. My customers have the freedom to pay using Visa and MasterCard credit and debit cards, and I can also send receipts via email or text giving me a paper trail of my transactions. I also appreciate the customer care team for looking out for my safety against fraudsters. I'm making a living thanks to Pesapal sabi.

Thumbnail of user briank115
1 review
0 helpful votes
May 31st, 2017

I had a good experience with the service since I begun using it. The service needs more features, but so far so good. Keep it up.

Thumbnail of user markm369
Support A. – PesaPal Rep

Hello Brian,

Thank you for the positive review. We also appreciate your feedback on the features and we'll definitely work on improving our service. Thank you.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

www.pesapal.com makes it easy to Pay DStv, GOtv, Zuku, Faiba & Buy Airtime anywhere. Its So Easy!

Company Representative

Thumbnail of user markm369
Support A.

How do I know I can trust these reviews about PesaPal?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about PesaPal?