Personalization Mall

Reading the reviews, I was a bit nervous about ordering an ornament for my grandsons first Christmas, but they had exactly what I want. I am very happy with the ornament, it came the exact day they said it would. And the ornament is awesome. I would have like the writing to be a bit bigger, but that's not their fault. Very impressed and I will definitely order from this company again

I order from personalization mall almost every Christmas to get gifts for my kids teachers, my coworkers, second cousins, etc. The gifts are affordable and personalized, but they are not the highest quality. They aren't the lowest quality either, just sort of middle of the road. My only real complaint about personalization mall is one Christmas I ordered $150 in gifts and they never came. I contacted personalization mall two days before Christmas. They were prompt in their reply. They couldn't find it. They apologized and refunded the whole order and said if it ever showed up I could keep it free of charge. They handled it well but I was still left scrambling to get gifts two days before Christmas. The package did end up showing up in March. I saved all the gifts for the next Christmas, so it worked out well for me. I recommend this site for affordable personalized items. However, if it's really important or time sensitive, I would recommend spending the extra money and using a more reliable site, like Shutterfly.

Gift did arrive eventually, it was exactly what I ordered but hopefully they made it clearer since my last review about the wait times

To my surprise they called me and said that they would refund one of the charges! They also said they were both charged on PayPal which I know I entered my charge card info so not sure what really happened. Just Happy to receive a call and a REFUND. Thank you!

I found the perfect gift for my husband! I loved the results! I would have liked the option to change the image and font but i am happy with the results!

I have ordered several products from Personalization mall and all products have been satisfying or as expected.

I ordered a glass ornament for christmas from this company, and it came within days of placing the order, which I was pleasantly surprised about. When it arrived, it came with a couple scratches on the glass, so I emailed their customer service and heard back from them within 48 hours. They shipped out a new ornament to me at no charge, and within days it arrived and it looks great! We've ordered with this company before and its always been a good experience. Thank you!

I was 100% satisfied with my order! I ordered a personalized valentine teddy bear with my boyfriends name on the teddy bears shirt. It it perfect. I thought the bear would turn out a cheap like quality but the quality of the bear is actually very good. I was very very unhappy with the customer service I received though. If you ever have an issue with an order or want changes made etc... be prepared to have a representative get anxious and then hang up on you. Again, great quality items but HORRIBLE CUSTOMER SERVICE. I've received better service from a hood corner gas station in New York. Just saying.

I think it's a case by case thing when it comes to shipping time. I live in Canada and this company rushed the products out to me just in time for Christmas - we are talking a very last minute order during the most busy time of the year... and they pulled it off!

One issue that I do have is that some of their products are restricted to US states. They blamed the weight/size restrictions on cross border shipping, but come on, I wanted to buy a teeny tiny light weight piece of jewlery. That's ridiculous. At least make up a better bs reason.

I ordered a photo name collage frame for my friends new daughter. I customized it with the options they had and i was so excited! Then I was wondering, "I know almost nothing about this website". So I went looking for reviews, and they were all awful! I was so scared I wasted my money. I got an email 3 days after I had ordered my frame saying it had shipped. From then on I tracked it everyday with UPS. Thankfully, 3 days later I got it. It absolutely beautiful! Maybe I just lucky. But I love it and it will be a great gift. Although the name that I had cut out into it, is just cut out into some type of cardboard? Not the best but not the ugliest either. As long as the front view looks good. I would love to order again, but I am skeptic with how many bad reviews this place got in so many places. But I just wanted to say my 1st product was just fine for anyone thinking about getting what I ordered. As for the size, I'm not sure if it depends on how many letters. But mine with 8 letters could fit perfectly above a twin size bed matress.

I've ordered several items from Personalization Mall. I ordered 2 wine glasses that fit whole bottles of wine, and written a personal message on them. They arrived exactly how I had asked. I ordered a candle with a personal message for mothers day, and it came like we made it. One downfall about the candle was it kind of looked like something I could have made myself just not as perfect, so that was a bit of a bummer to know I spent money on it. But it still came out nicely. I know I ordered something else but I really can't remember. And just recently, I was looking around for thoughtful Christmas gifts for friends and family and thought of Personalization Mall. I found something cute and thoughtful for a friend of mine: a coffee mug with a cute cartoon photo of a cat on it with the option for a personal message written on the cup. I thought it was just adorable so I ordered one with my own message written on it and as it was shown in the preview, it looked great. It was also pretty cheap considering it was personalized. The price of the other gifts I had received through this site have been reasonable as well. I think the candle was $15 plus $4 shipping, and the wine glasses total were $55 with $5 shipping. I always to standard shipping, but I normally received the items in a reasonable amount of time. Usually 4-5 days, which isn't bad at all.
Overall, I think Personalization Mall is a great site to find gifts for family and friends that are more thoughtful than buying them clothes, electronics or plain jewelry. I'll definitely continue to use Personalization Mall for following events to come.

I recently bought some gifts for someone here. Products that came looked great. A little different then i thought they would look but they still looked good