PersonalCreations

I received an item I did not order with no indication of who purchased the item. No gift notice or anything. Went on chat and after 20 minutes of sending them info on the package they told me they would not reveal who sent it for "security reasons"... Who's security, certainly not mine. Could be one of those scams that send out stuff then try to collect after you receive an item... Very poor system, they should have to advise name of sender to protect the receiver from scams. STAY AWAY FROM THIS COMPANY... VERY POOR POLICIES THAT COULD PROTECT POTENTIAL SCAMMERS.

Haven't received my order almost 2 weeks after order placed. No reply to emails. 4.8 rating on trustpilot? Wish I saw this site before I placed a large order.

I received the Fall 2022 catalog about a month ago and wanted to order a certain item. When I went on the website to order it, the item was increased from $31.99 to $49.99. I called customer service and they would not honor the price from the fall catalog. They told me that the new catalog was out and the prices have changed even though there is no expiration on the fall catalog for ordering any items in the catalog. Also, beware that they do add on the shipping cost at the end which you don't know about until you go to check out. Needless to say I will not be ordering from this company anymore. There are many more companies to order from. Etsy is a remarkable company to order from and customer service is very helpful.

I placed an order on the phone with a lovely young lady very helpful and pleasant. Buuuuuut it's my first time ordering never bought from them before the only company like that I have shopped at. Well low and behold someone there either stole my credit card number, gave it to a friend, or sold it. Have not received my order from them yet.
Who ever It was has a fetish for Holister clothsbuyer beware. Do not order from them personally where someone has your full credit card #

I ordered graduation banners on April 24th. Ordered a total of four; three for high school seniors and one for the youngest of my grandchildren promoting to middle school. I did not notice the disclaimer that stated the order most likely would not arrive by delivery date stated on order confirmation. The date given was May 26th.

Of course May 26th came and went. I did receive email that told me factory was up and running again. Again i didn't realize it had been closed. Yes I am aware of Virus but thought they were operating with reduced staff. When I would call to ask I was simply told order was being worked on. Finally I received something that appeared to say they had been shipped and there was a tracking number. Tracking number did not go to anything. Again, told there was nothing they could do it was now out of their hands.

Now I can see tracking numbers that state It left Woodridge, IL on 5/24/2020. Finally supposedly on 5/30/2020 it gets to Fontana, CA. Today is 06/04/2020 and only 1 has been delivered. All addresses are in Southern California. How many days does it take anyway.

What a waste of money and energy. Would never recommend.

I ordered an item that was $33 but ended up paying around $53 total. They charged $9.99 for shipping (which is on the high end for most on line companies now-a-days). They then charged an extra $4.99 to get it delivered in 7 days (7 days is not expedited, but I had to pay extra). And then on top of that another $3.99 for "care & handling"! All my life I have known S&H (shipping AND handling) to be combined... but they are charging extra. I will never order from them again.

Went to purchase some gifts from "Personal Creations" but was deeply disappointed in their choice of "religious gifts" as it only pertained to those who wanted "Crosses" and was very limited in choices. I wanted to purchase a gift for someone of the Jewish faith for a bar/bat mitzvah and was extremely disappointed to see that they did not offer (not even one) thing!
This is the last time i will ever go to this site. Not everyone practices Catholicism or Christianity and may one to personalize a religious item. It seems quite bias (not mention closed minded) in terms of their sales offerings.

My order came out to $73.00 when i went tho check out it was $100.00! This is crazy to think it would cost 27 extra dollars for 2 Small backpacks and a stocking! Don't think I will be getting anything here anymore! Also said free shipping on orders over $49.00 and I didn't get that either!

Ordered etching and received it. Had little squares on the etching that you could visibly see that were not on the picture as if a background process has transferred over. Was terribly disappointed.

I sifted through tons of diff sites and found P Creations... I ordered my mom a pretty wood plaque with a nice saying etched into it (made out of wood) and it gave me a choice to get two names etched under the saying it had. This to me was kind of a new beginning to give to my mom for one of her walls, because the home her me and my son all shared together caught in fire burned down in March of this year, so as we're misplaced and renting a small place to stay while we are trying to rebuild our beloved burnt house I thought this is going to b one of the first things for our new beginning of our rebuilt burnt home... It arrived so instead of waiting I was excited and let her open tge box early, because she has had tough couple of weeks. As I stood over her she opened it and said (ohhh this is nice?) I looked down where it was supposed to say under the etched in wood...(saying) YOU HAVE MY WHOLE HEART for MY WHOLE LIFE, Ja@ Gia. Was supposed to say Jamie and Gianni.! Now mind u I payed extra money to get it shipped here sooner. So I payed overall 76.00$. I called the company and just wanted a new one sent to me but they told me it was OUT OF STOCK. I'm confused how could it b out of stock when it's basically a slab of wood panted black. And the words are carved assuming by a machine? So something that was meant to b the first picture to hang on our new walls since the fire destroyed our other pics and memories... I'm just pissed and let down. Since its called(personal creations) I honestly thought this is was theses ppl do for there job for a living. Should b called (Hit or Miss... with our Personal Creations)

Very unhappy about how the "care & handling" fee was not very well advertised (if at all) until the very end of the purchasing process. This should be made clearer to the buyer well beforehand. In addition, the wording for the shipping options seems intentionally misleading, so do BE SURE to check the final surcharges before you confirm your order!