• Perfumebff

Overview

Perfumebff has a rating of 3.8 stars from 79 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perfumebff most frequently mention great prices, free shipping, and online store. Perfumebff ranks 11th among Perfume sites.

  • Service
    15
  • Value
    14
  • Shipping
    15
  • Returns
    15
  • Quality
    15
See all photos
How would you rate Perfumebff?
Top Positive Review

“Great prices”

Rita R.
6/1/22

I love the large variety of fragrances And great discount prices I will be shopping here again for my next summer scent

Top Critical Review

“Perfumebff are thieves”

Carl A.
1/19/22

Perfumebff iis NOT and reputable company. I placed an order for an expensive bottle of cologne, and when it did finally arrive via the USPS, the top of the bottle was broken off and all of the cologne gone. I am sure the mail carrier smelled good. After NUMEROUS attempts to contact them, I have not heard back from them. I will attach a copy of what arrived in our mailbox. DON'T DO BUSINESS WITH THESE NEW YORK THIEVES. Carl

Reviews (79)

Rating

Timeframe

Other

Thumbnail of user carla245
1 review
0 helpful votes
January 19th, 2022

Perfumebff iis NOT and reputable company. I placed an order for an expensive bottle of cologne, and when it did finally arrive via the USPS, the top of the bottle was broken off and all of the cologne gone. I am sure the mail carrier smelled good. After NUMEROUS attempts to contact them, I have not heard back from them. I will attach a copy of what arrived in our mailbox. DON'T DO BUSINESS WITH THESE NEW YORK THIEVES.
Carl

Products used:
cologne

Service
Shipping
Returns
Quality
Thumbnail of user lisab1393
1 review
8 helpful votes
April 9th, 2020

I purchased a 3 oz. Bottle of Black Opium By Yves Saint de Laurent Eau from Perfumebff.com. I contacted them months ago, telling them the fragrance was FAKE. It did NOT smell anything like the true Black Opium. I never used the perfume and have been waiting for them to tell me how to initiate a refund. No one ever answers the phone and I have left many voice mails and e-mails, asking them to make this right but they don't respond back. I mailed back the bottle, unused, paid return shipping, they have it in their possesion and still will not answer me.
I have initiated a complaint with the Office of the NY Attorney General, you can too, call: *******466, ask they send you a complaint form, get your documentation together and let's close this busines down, Seize the Day!

Thumbnail of user sherylc36
2 reviews
8 helpful votes
January 23rd, 2019

Purchased and paid for 2 3.4 oz bottles of perfume, received 2 2.5 oz. Instead. Their site says to call but when you call it says email so I NEVER got to speak to anyone! Over a 2 month period I contacted them at least 10 times giving them chance after chance to make this right but never heard a single word back from anyone! I even suggested just send another 2.5 oz bottle to make up the difference, DIDN'T HEAR ANYTHING BACK. I am so disappointed! This was an easy mistake to fix and they chose not to!

Thumbnail of user hilbertm
1 review
1 helpful vote
April 23rd, 2020

I purchased a 3.4 oz Dior Sauvage EDT and immediately noticed the packaging was sloppy. I used Dior Sauvage before and I knew it was a fake after I opened the package. The cap was not magnetized, the bottle itself was scratched, the fragrance was unknown and extremely light. I would give this site a zero star. Stay away from this site, Good luck on getting your refund.

Thumbnail of user eamonb1
1 review
9 helpful votes
August 10th, 2020

I ordered my favorite purfume/cologne since it is an older brand and is disapearing from stores. The box and bottle were perfect the stuff inside was discolored and smelled like diluted alcohol. Because the box looked perfect I didn't open it until I had finished my cologne, which then puts me past their retun policy even though the contents were not what I ordered.

Thumbnail of user danac261
1 review
7 helpful votes
June 21st, 2020

Bought a small bottle of Gucci Envy. It was a complete knockoff. Smelled nothing like the real Gucci envy. Buyer beware. Fake items sold

Thumbnail of user mohannadr
1 review
0 helpful votes
March 28th, 2019

I just paid 116.98 dollars for 2 giorgio armani essenza on March 15 never received it I try to call no answer e mail no respond

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

PerfumeBff.com Sells Discount Designer Perfume And Cologne At Up To 70% Below Wholesale.

Company Representative

Thumbnail of user monom
mono m.

How do I know I can trust these reviews about Perfumebff?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Perfumebff?