Perfume.com

Buyer beware! I did my Gio cologne paid $148 far and never received product. They say it was delivered to my mailbox, and I had a tracking number, but I never received it? I refuse to buy another one from them!
And I refuse to buy another one

I purchased an item well over a month ago.

The courier company they selected and used did not attempt to deliver the package. I was home the day they claim they attempted to deliver the package. There is also a concierge in the lobby. No package was delivered. I tried contacting the shipping company SIX times and never got a response.

Dealt with Ces from Customer Service for over a month. She could not get the company to deliver the package.

I finally asked for a refund. Everything but the shipping fees and taxes ($16 CAD) were refunded. I asked for my issue to be escalated to a supervisor. Why am I on the hook for the shipping when the courier never even attempted to deliver the package?

Compete and utter scam.

Ordered online - then paid with paypal - then the order was cancelled. Will not do business with this company going forward. Since i used paypal - my billing and shipping address are all the same - there should be no issue to cancelled my order.

Got a bottle of polo sport sport and it doesn't smell like polo sport on closer inspection u can see the tool marks where they pried the silver ring of the bottle don't know what they did to the contents but that ain't polo sport I even bought another bottle some where else just to make sure it wasn't just me.$#*! me once shame on u $#*! me twice ain't going to happen let the buyer beware

The delivery tracker is reliable and the product has a good quality. However, when the 3 bottles of perfume that I ordered, were delivered to me a while ago, the first bottle is in good condition while the other 2 bottles are almost empty. The sprayer of those 2 bottles is loose which results in the content being spilled/leaked all over the box. I am not satisfied with this shopping experience so I do not recommend this shop if they won't give me any refund or a replacement for those 2 bottles.

Is this Authentic or a knock Off? I bought Coach Floral from depth. Store paid 102.00 fir a 3.4 Oz bottle. Just wondering thanks for any feedback

Did not receive my order and tried to call for some assistance, nobody answered, i was waiting on line for 20-30 minutes to no avail, i even email them, if I could give zero stars I would. Beware, the worst decision i made is to buy from this company

Why the delivery of my item taking too late. I ordered on 26 February and until now it's still in Singapore. It exceeds the actual delivery time. I never expect this from you. It's just from Singapore to Malaysia. Not a big deal.

I did not receive my order! No one answers the phone, tracking stops from origin! I think you scammed me out of $61.00! I sent you a message you replied with: Thank you for your order

Actually I was scammed. My brother and I had a very dubious company, but we did not attach importance to it. And now we are broke. I invested a lot of money in that company. Fortunately, help came when I wasn't expecting it. Check this >> re brand. Ly/kbn fdps << After two weeks of working with them, I got all my lost money back. They are the best at their job.

I make a purchase from the website after 7 days my purchase get back to them apparently my address have a mistake. They says they will make a refunds and after 22 days no refunds. I attempted to reach someone with no success. Send several email but no one contact me but they contact me for advertising. IS A NO A NO for purchase.

Purchased what was supposed to be Polo, not even a facsimile of it, very displeased, would truly like to know why? Please and thank you

This place sends me offers all the time. And there offers stink. Not once has there 20% off coupons ever actually been $20% off. How about everything is more expensive with the discounts then competitors regular prices. This company sucks!

I was deceive! On the website you show bottles of cologne but you send little sprayers. Very disappointed.

It's been two weeks since I ordered a product from Perfume.com, and I want my money back. Wish I never have heard of this company.

All I ask is for the BOD spray of $3.12 to be replaced since I received the item damaged and it leaked in the package. It was not visibly damaged however; the spray feature didn't function and it obviously leaked in the package and yet the associate name Vanessa wanted a picture. I had already cleaned up the mess since I had to check the other items which were perfectly fine. I spent close to $100 in this order alone and was looking forward to using Perfume.com again but, since the item was not replaced; I doubt that I will.

Vanessa was not understanding and didn't help at all.

I ordered 2 perfume from this website on the 28 th January I never received my order so I've recently looked into my order s as nd it had b cancelled but I knew nothing about it!

I ordered and made payment accordingly but got an auto reply mentioning payment was declined. But i got sms notifications frm my bank confirming the amount was deducted. Twice.!

Since the order was unsuccessful and supposedly unpaid, i dont have any references number or tracking order number to back up my claim. This is ridiculous.

Is this some kind of scam? Stay away from this website. Horrible experience.

"The prices here, seem just the same as in a department store. Just because you slap a discount number next to it displaying "Oh you have save 50%" doesn't mean that actually 50% has been saved. I shop and love perfume, parfum, splashes and I don't see that much being saved with your so call percentiles."-Mrs. S. Jones

I am so disappointed. I ordered Xmas presents for my wife and daughter in November and still no delivery. I have sent many emails to your support team who gladly acknowledge my payment and order yet won't answer any of my return emails on where my order is. I don't know what I'm going to say to my family on Xmas day except I may have been scammed and I'm sorry

Beware of fraud

They cancelled my order without any reason and did not return the money to the card

Thank you

One star is far to generous! They might have good prices but that is because they skimp on customer service and employees are AWFUL! They addressed my package improperly so it got returned to them I emailed twice to fix the problem with NO response I finally get through to someone a rude stupid person during business hours and all she says she can do for me is make wait even longer for them to scan the package then readdress it and send it out with 5-7 shipping day! I explained that unacceptable and all she would do is send it out same day with 2 day shipping. This was supposed to gift for my mother in law's birthday but now she won't get it till a week after birthday because this company's complete incompetence. By far the worst customer service I have ever experience I will gladly order some where else and pay more money from another company if that means I get and little respect and can trust that my package will arrive when it's supposed to!

This company won't do exchanges for perfumes received as gifts - even if you have the order number and receipt. They also don't answer the phones. You have to do live chat or send an email which is frustrating.