• Perfect Watches CN

Overview

Perfect Watches CN has a rating of 2.02 stars from 231 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Perfect Watches CN most frequently mention customer service, credit card, and western union problems. Perfect Watches CN ranks 230th among Watch sites.

  • Service
    19
  • Value
    19
  • Shipping
    18
  • Returns
    8
  • Quality
    18
4
See all photos

What reviewers want you to know

Positive highlights

  • I am thrilled with my purchase I love my watch commend your customer service.

Critical highlights

  • Then when I go to call they claim they won't allow credit card payment b/c its too big a risk!
How would you rate Perfect Watches CN?
Top Positive Review

“Excellent customer service, good product”

michael D.
3/8/20

I purchased a Rolex replica, received as ordered, however I may have damaged the winding screw, they replaced it no problem. New watch is a beauty!

Top Critical Review

“Terrible sky-dweller copy”

Al J.
3/30/23

I ordered a replica sky-dweller based on the photos they had on the website. But the photos are of real watches not the replica they are going to send. At first glance it looks ok. To someone that knows nothing about rolex this is ok. But anyone else it is so beyond a fake that a blind man can tell. The metal looks ok, but. The bezel does not move it is fixed. The 24 hrs marker at the center of the dial does not move and is simply painted onto the face and is not even receses like the photo they show on their site. The month marker does not move, it is painted at the July (7) month and can not be changed. So you can only ware the watch in July or it will look ridiculous! Other than those extremely obvious issues it seems fine, but for the price (I got the non-swiss movement modle) it's just ok. Note: I also got the fake boxes and the lid is painted the wrong color! So don't waist your money on this site, what they show is not what you get. PS. They are nice enough to send you a picture of the watch before they ship, but I was not paying attention and missed the 24 hrs marker being wrong untill the secomd time i.looked at the photo. So, that's on me. The sky-dweller is a complicated watch and I don't think anyone is making a good fake yet. So AVOID perfect replica watches they are far from correct l, let alone perfect.

Reviews (231)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (37) credit card (20)
Thumbnail of user michaeld2191
1 review
0 helpful votes
March 8th, 2020

I purchased a Rolex replica, received as ordered, however I may have damaged the winding screw, they replaced it no problem. New watch is a beauty!

Thumbnail of user rubyl17
1 review
1 helpful vote
February 22nd, 2017

I did a lot of research before buying from this site and i took a risk. It was worth it! I bought Rolex watches mostly, for me and my dad and they look great and people this it's authentic! The shipping was ok except for this Christmas when I got the package later than expected. I would recommend other people to buy from there based on my experience with them. The site changed some months ago and it's PerfectWatches.to now.

Tip for consumers:
Check with customer support for your order tracking and if there will be any issues with delivery. They help me.

Service
Value
Shipping
Quality
Thumbnail of user peters516
1 review
4 helpful votes
April 27th, 2018

I had some excellent service from Perfect watches, my first watch, a Rolex, came it did not work, I e-mailed they said send it back which I did, then received a nice new perfect watch. Since then, I've bought myself a Jaeger LeCoultre, perfect, my wife a Cartier and a Rolex and have just received the most amazing Patek Philippe complicated watch, it's so perfect I'm scared to wear it. All 5 watches a fantastic. I would definitely recommend them. I've e-mailed them many times with questions and have always received an answer.

Thumbnail of user darisj
1 review
3 helpful votes
January 2nd, 2018

Now I bought my watches a couple of years ago and had an issue with on pins, emailed customer service got a call back they sent me an entire watch band. My other watch is perfect. They both are Rolex Daytona's and totally fool everyone that look at it.

Thumbnail of user jh266
1 review
28 helpful votes
July 27th, 2015

The watches I have received, three so far, have been good replicas. Posted on time and exactly as ordered. I personally believe that the majority of these reviews are from a competitor as they are untraceable single reviews with generally a very poor vocabulary range, repeating the same insults and the same incorrect English usage and errors. Quite a coincidence when they purport to be from all over the world? Very suspicious indeed.
I gave had no problem in three separate transactions.

Thumbnail of user kevinp109
1 review
0 helpful votes
February 14th, 2017

Very pleased with the service and quality. Have bought several, very good quality and arrived timely from China (get the EMS tracking #), about ten days. If any complaint it would be watches with leather band. They could improve quality of this.

Thumbnail of user leonj10
2 reviews
2 helpful votes
February 23rd, 2017

Wore my Brightling to COSTCO WATEHOUSE and held it next to case with $8,000 price tag. Not showing off but woman commented wow I would't wear that in public. I love it. These Folks are
Reputable. I will be a customer again. Thank you guys so much. Lee in Mcdonough, Ga

Thumbnail of user ilhant5
1 review
7 helpful votes
March 17th, 2016

Its true and its perfect. Im a businessman here in UAE. A friend of mine order online a watch, then I saw it. Im planning to make a business with you. How to get those products, then Ill be the one to sell directly here in UAE. Do you have a plan to put a branch for an easy access of your customer. To whom Im going to contact with. Then allow me to be a part of it. Lets do and starts business.
Waiting for the possible reply.

Kind regards,

Mr. Ilhan Tunc
*******233

Thumbnail of user tedf21
1 review
12 helpful votes
February 21st, 2016

Bought a Japanese movement Rolex. After clearing transaction via phone call and calling my bank to release transaction, got watch in about 5 days. The clasp was a little loose, so they sent out warranty replacement without any problem. Perfectwatches.cn was a pleasure to do business with. The watch I received matched exactly the pictures. No significant flaws, I am happy, in fact I ordered a second watch last week. Please read carefully, it says Swiss collection, not Swiss made. The only thing they claim to be Swiss is the movement, beyond that, you are paying for a higher attention to detail and working chronographs. My current replica keeps better time then my real Raymond Weil automatic.

Thumbnail of user jeffreyc20
4 reviews
99 helpful votes
October 20th, 2015

I noticed that almost every negative review about this site is FAKE! I have ordered from this company three times and have always been satisfied. Their customer service is awesome and their replicas are impeccable. I did buy one Japanese version and it was still "decent" quality. If you have questions, feel free to ask me, a REAL CUSTOMER! ;)

Thumbnail of user donatask
1 review
0 helpful votes
April 19th, 2017

Be careful. Payed a month ago 500 EUR for watches 2+1 and they confirmed the payment receive. For a months no any answers or watches. Ordered a year ago was everything ok, so now can be that this company counting last days of living.

Thumbnail of user jamesm594
1 review
3 helpful votes
February 22nd, 2017

I ordered the Rolex Air King... it is absolutely perfect in every way! The service was fantastic and the shipping was pretty fast (21 days total) overall I have had a great experience with perfect watches! Thank you!

Thumbnail of user elisabethn3
1 review
4 helpful votes
February 9th, 2017

I don't work for perfect watches! I am a customer. I recently purchased from perfect watches.to and it is not a scam! Like you I also read the reviews from here and was really hesitant to order one, but I did anyways and made sure to use a credit card in case anything went wrong. After chinese new year they shipped my watch right away and in less than a week I received it. The watch is gorgeous! It looks and feels like the real thing. The only issue really is that sometimes the watch won't sweep but tick, it will do both. Other than that the watch looks amazing. I am writing this review because I had a great experience with perfect watches and they deserve to be credited. If you are worried from ordering from them use a credit card and recommend getting the cheaper watches japanese movement not the swiss.

Thumbnail of user karimm8
1 review
21 helpful votes
July 21st, 2015

I don't know why are these all bad reviews here about this company. First of all the site clearly indicates everything they sell are replicas, to get a good replica is always hit and miss because there is hardly any quality control in what these people do.
Someone wrote here that the pics are stolen from real site :)) please take a closer look. I really believe that this all bad reviews are from the same person with different addresses.
If I was a pissed costumer I upload some pics with my $%^^# watch that everybody to see it The Disaster!. Also my order number maybe the company read this reviews and verify my order and they would like to contact me to resolve the problem.
So people don't believe in all those reviews!
Hope that SiteJabber will post my honest opinion

Thumbnail of user tysonb15
1 review
3 helpful votes
March 3rd, 2017

I wanted to include a picture of my 3 rolex watches. Frankly I was not expecting much after reading some of these reviews. I've owned a couple of real Rolex date just over the years. Well about a month ago I had to take in for service and would be with out for awhile. So I took to perfect watches to find the same watch so I wouldn't be without. While I was in the site I figured I may as well buy two more of my all time favorite rolex wish list. So I got the submariner with blue face and a presidential for the one time a year dressy occasion. I asked several questions with the live chat, very helpful, I left thought about it for a while and then came back to finish the order. I'm a big guy with 8" wrists the band's come 7.25 if you need more links or know your size make sure you put this in additional comments when you place your order as I did. The watches came a little over 2 weeks, not bad as they are coming from Hong Kong. I have to admit I wasn't expecting much or figured it will wind up being a hassle. Let me tell you I was Shocked all 3 watches came packed tight and everyone of them had been sized to my request, and they still supplied me with several extra links! WOW great job. Also as I took each watch protective plastic off and started to really try to find flaws, I couldn't. All the proper markings, weight and the hands sweep. The hologram sticker on the back case is of proper quality I've seen some real chincy kind but these are good. The gold all looks real good and looks even throughout each link front and back. Anyway. Very surprised with the entire transaction and the product. A+ and I will be buying more from perfectwatches. Love them all and don't really care when I get my real one back. Thanks

Thumbnail of user joeb277
1 review
2 helpful votes
January 1st, 2017

I had read some reviews on different sites, I shopped around on perfect watches.to site, decided on a hublot and Panerai. Placed my order online, the rep called me back to explain payment options and shipping times. I received my watches a few days after the promised delivery date but was watching the tracking # after 2 weeks and now realize the hold up was in US customs, which can't be predicted as to how long it will take to release. But anyway, I received the order and the watches were exactly as advertised on the website, I am very happy with my purchase and would order from them again. I didn't pick watches that had a metal bracelet because I realize what I am buying and the price I paid. But overall, unless you have a side by side comparison of the watch I received and the real one by someone who knows about those watches you wouldn't tell it's not authentic. Of coarse the movement and functional parts of the crown are not going to be exact because you are not buying a real watch of that brand. But for the money, and everyday wearing of a nice looking watch, or wearing the watch out on weekend it's perfect. Weight is good, size was right on, face was right on. There are minor differences like on the Panerai the 3 small chronograph numbers are differnet then original, but like I said it works, looks great, and I am very satisfied with my purchase. It was better then what I expected even. I will buy more and again from this site. And I don't work for the company, and I also was worried about purchasing from China online and all, and import from US customs, but for the price and now I see and have the watches in hand and they look great and work well. I can't say anything bad about the purchase, I've had worse experiences dealing with clowns selling on ebay in the same state I live. So if you understand what you are buying and the price you are paying then go fo it. Just expect a good 3 weeks or so for delivery because the package will go through customs and may sit there for a while.

Thumbnail of user edm422
1 review
13 helpful votes
October 6th, 2015

Their customer service and follow-up was as good as I've ever experienced, and I buy a lot of things on line. The watch looks fantastic and keeps perfect time, and it arrived exactly as the website said. Perfect watches has my full recommendation.

Thumbnail of user rayb58
1 review
12 helpful votes
December 6th, 2015

I bought a swiss Rolex GMT from PerfectWatches. It's a perfect replica considering I have a real one to compare it to. The customer service was awesome. I had to take the watch to a watch dealer to have links taken out of the bracelet. The owner whose best watches he was selling were Movados, offered to buy my watch from me once he opened up the back. I don't understand all the negative feedback here but it's all nonsense

Thumbnail of user hansv13
1 review
5 helpful votes
August 14th, 2017

Just like many others, I ordered a nice Cartier. Payed by CC and received some emails about a delay because of there warehouse moving.
Till today no answer. I can't find the site and the Phone is dead!
The nummber I have is *******705 I there somebody who's having an other number?

Thumbnail of user michaelc197
1 review
21 helpful votes
August 29th, 2015

This is amazing. I bought a new computer and didn't have the link to perfect watches and accidentally came across this review page. I sure am glad I did. There are so many negative remarks I feel it's only fair you hear my side.

6 weeks ago I purchased 4 watches. All 4 looked, weighed and felt like the originals. (And yes, I've looked at those many times as well). I was happy with the look and the feel. Unfortunately, two clasp were not working right. I contacted customer service and they gave me a choice to send the watches back or have they would send me new clasp. I really liked the watches so I told them to send me the clasp. It took a couple weeks but they both arrived. Turns out one worked great and the other didn't. I told them I'd like to return the one that didn't work well and they said sure. They said all they need is the tracking number to return and they will send the funds back to my account. I did have to pay for shipping but they gave me 10% off my next watch to cover it. I was ok with that. I didn't see much of a choice either.

That day, I ordered 5 more watches and all 5 were exactly as described.

I was very impressed with it's customer service.
I was very impressed with the layout of the website.
I was extremely impressed with delivery time.
Not once on all 9 watches did I feel taken or felt like it was a scam.

BTW- I like all kinds of watches but if your nervous the watch will break quickly or it will come damaged, then try to get a simple watch. KISS "Keep it simple stupid." You'll have no problem with the watch.

And yes, I will be ordering from them again... And again O! And again

12/19/15 UPDATE
I have now owned all my watches for Four months. I wear each one atleast a few times a month. I've had issues with one of my watches. The battery died. The others have all worked well. I have a little scratch on my Bruget and my Hublot doesn't line up perfectly when I press the timer. Other than that, they all work well. I'm still very happy with my purchase and look forward to purchasing more on their next big sale.
Thx

Thumbnail of user finnh9
1 review
3 helpful votes
December 1st, 2016

ER meget glad for mit submarine 56 swiss made
Finn

Thumbnail of user janeo23
1 review
0 helpful votes
March 17th, 2017

From start to finish they went out of their way to make it a smooth tranaction. We ordered two watches and they are our special ones so far. We are pleased and get compliments all the time.

Tip for consumers:
I will return again

Thumbnail of user dirkp6
1 review
0 helpful votes
May 6th, 2017

Yesterday i have got my Panerai Watch.
I'm very happy. It's a high quality and a very nice watch.
The Processing with PerfectWatches was very professional.
Thanks a lot!

Thumbnail of user daronteh
1 review
2 helpful votes
November 5th, 2017

This is a follow up on my previous review. The watch I order years ago is still in immaculate condition. I get compliments on it everytime I wear it. Band/Links are good, absolutely no problems. I would recommend and order again if I could...

Thumbnail of user rossm88
1 review
1 helpful vote
November 23rd, 2017

Received my Breitling Navitimer today. Took a little longer then I expected but I must say very happy with the quality. They don't offer traditional credit card payment service so had to pay with Western Union which was new to me but I am very pleased with my watch.

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