• Perfect Watches CN

Overview

Perfect Watches CN has a rating of 2.02 stars from 231 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Perfect Watches CN most frequently mention customer service, credit card, and western union problems. Perfect Watches CN ranks 230th among Watch sites.

  • Service
    19
  • Value
    19
  • Shipping
    18
  • Returns
    8
  • Quality
    18
4
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What reviewers want you to know

Positive highlights

  • I am thrilled with my purchase I love my watch commend your customer service.

Critical highlights

  • Then when I go to call they claim they won't allow credit card payment b/c its too big a risk!
How would you rate Perfect Watches CN?
Top Positive Review

“Excellent customer service, good product”

michael D.
3/8/20

I purchased a Rolex replica, received as ordered, however I may have damaged the winding screw, they replaced it no problem. New watch is a beauty!

Top Critical Review

“Terrible sky-dweller copy”

Al J.
3/30/23

I ordered a replica sky-dweller based on the photos they had on the website. But the photos are of real watches not the replica they are going to send. At first glance it looks ok. To someone that knows nothing about rolex this is ok. But anyone else it is so beyond a fake that a blind man can tell. The metal looks ok, but. The bezel does not move it is fixed. The 24 hrs marker at the center of the dial does not move and is simply painted onto the face and is not even receses like the photo they show on their site. The month marker does not move, it is painted at the July (7) month and can not be changed. So you can only ware the watch in July or it will look ridiculous! Other than those extremely obvious issues it seems fine, but for the price (I got the non-swiss movement modle) it's just ok. Note: I also got the fake boxes and the lid is painted the wrong color! So don't waist your money on this site, what they show is not what you get. PS. They are nice enough to send you a picture of the watch before they ship, but I was not paying attention and missed the 24 hrs marker being wrong untill the secomd time i.looked at the photo. So, that's on me. The sky-dweller is a complicated watch and I don't think anyone is making a good fake yet. So AVOID perfect replica watches they are far from correct l, let alone perfect.

Reviews (231)

Rating

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Reviews that mention popular keywords

customer service (37) credit card (20)
Thumbnail of user alj305
1 review
0 helpful votes
March 30th, 2023

I ordered a replica sky-dweller based on the photos they had on the website. But the photos are of real watches not the replica they are going to send. At first glance it looks ok. To someone that knows nothing about rolex this is ok. But anyone else it is so beyond a fake that a blind man can tell.
The metal looks ok, but.
The bezel does not move it is fixed.
The 24 hrs marker at the center of the dial does not move and is simply painted onto the face and is not even receses like the photo they show on their site.
The month marker does not move, it is painted at the July (7) month and can not be changed. So you can only ware the watch in July or it will look ridiculous!
Other than those extremely obvious issues it seems fine, but for the price (I got the non-swiss movement modle) it's just ok. Note: I also got the fake boxes and the lid is painted the wrong color! So don't waist your money on this site, what they show is not what you get.

PS. They are nice enough to send you a picture of the watch before they ship, but I was not paying attention and missed the 24 hrs marker being wrong untill the secomd time i.looked at the photo. So, that's on me.

The sky-dweller is a complicated watch and I don't think anyone is making a good fake yet. So AVOID perfect replica watches they are far from correct l, let alone perfect.

Products used:
Replica Rolex sky dweller watch

Service
Value
Shipping
Quality
Thumbnail of user jaket31
2 reviews
23 helpful votes
April 15th, 2016

My positive review of ONE WATCH OUT OF 12 was posted, and NONE of the negative reviews were. I have dealt with china for a long time, so I have a lot of experience with people there. What I will say is that the returns of watches is great, and they refunded my money immediately. I like that I can trust that I can send the watches back and get my money back.

Overall I don't recommend this site, but does anyone have a better one?

Thumbnail of user andrewn33
1 review
4 helpful votes
May 25th, 2016

My purchases arrived. In fact PW contacted me to ensure my delivery arrived ok. Unfortunately one of the catches catch on clothing and keeps opening and the other, the oscillating weight for he automatic movement sticks, so the watch keeps stopping. When I contacted PW, they offered a replacement or $50 off my next order. They refused to cover the cost of return. My best option is to now fund a local repairer who won't confiscate it for being fake, plus a cost to repair it. It looks great only it tells the time only twice a day!

Thumbnail of user ronnya5
2 reviews
8 helpful votes
April 29th, 2015

Not only did I receive a defective Rolex, I was promised that I would receive a $200 Credit from them if I cleared up a billing error. I did what they requested and they have been giving me the run around for 4 months now, not following through on their offer, nor attending to the defective Rolex I received in the first place.

These guys are a total scam. Save your money.

Thumbnail of user ff55
1 review
2 helpful votes
August 22nd, 2017

So here's my situation... I ordered a watch from megawatch.cn (their sister site) on July 1st and then ordered another watch on July 9th from Perfectwatches.cn. I was fed the same excuse as everyone else - relocating warehouses. I FINALLY received a tracking number from my perfectwatches order on 8/11. And its JUST now getting delivered this week, as it's only a state over from me. HOPEFULLY the watch is in great, working condition. But that still leaves me watch-less and tracking number-less from my original order from megawatch. Yes, YOU CAN get your money back. I simply filed a dispute with my CC company and they could clearly see that the # no longer worked nor did the website. I'm still hopeful I'll receive the watch, but I wont be holding my breath.

Thumbnail of user youssefk8
2 reviews
9 helpful votes
September 5th, 2015

I ordered the Rolex Daytona Black PVD on Perfectwatches.cn their customer service was great. Then, the morning after the order a number which Caller ID identified as Pursevalley called me and said that they don't accept VISA from my country and I'll have to pay through Western Union. Then, I asked them to cancel my order and they did immediately and sent me an Email within the hour to confirm my cancellation. Nice website design. Not good service.

Thumbnail of user jaym248
1 review
0 helpful votes
May 4th, 2017

I bought my Rolex Submariner "Perfect Watc" Replica last May. It arrived heavily shrink-wrapped in CHINA with Chinese writing all over it. It was supposed to be a Jap[anese mechanism. The financial part went without a hitch. Why not? They are buying $15.00 replicas and selling them for $200+. The Tach Face fell off (fastened with rubber cement) after 3 weeks. The bezel does not fit the crown and WORST the Kinetic "so called" Japanese movement is very inferior. Loses 3-5 minutes a day and must be wound about 200 times to get it to be regular. I have to do this about once a week, depending on my activity. They would not adjust my replacement saying it was a few weeks out of warranty. I would NOT recommend them to anyone. On a scale of 1-10 I give them a 2.

Tip for consumers:
go somewhere else.

Service
Value
Shipping
Returns
Quality
Thumbnail of user annh101
3 reviews
2 helpful votes
July 9th, 2017

Firstly this company is the same as Purse Valley so beware. Company advertises as Express shipping to Australia which I assume is 7-10 days. It was 3 days after I ordered and received email/ and a call to confirm delivery address and was told it would be 2-3 days before it would be shipped from China. 7 days later I got an email to say it had just been shipped. (10 days already up). I tried to contact company (? Californian phone number). I was disconnected several times and so left my number, several times, as a message promises they WILL get back to you. They never responded. Long story! They offered me a refund as the watch was returned to them... undeliverable. I cancelled and tried ordering thru Perfect Watches>>> SAME COMPANY. Finally the watch did arrive after 3 weeks. Looks like they have a serious problem with what the customer writes as their address and where they try to send it. I will NEVER order from this company again.

Thumbnail of user carloso21
1 review
2 helpful votes
December 19th, 2016

I need you guys to fix this problem I spent too much money on a watch that should have been stainless steel band it should have not turn my wrist black I try to submit the picture it would not let me call back *******800 I am asking please help me as ASAP thank you

Thumbnail of user rop11
1 review
12 helpful votes
June 28th, 2015

I would like some people who say that it is poor quality to post a few pictures of what was sent to them, then we would all know. 1000 words..

Thumbnail of user davidb716
1 review
0 helpful votes
July 4th, 2017

I wish I read these reviews before I purchased my watch. So, I ordered my watch in June 6th and they charged my account on June 10th. It took them almost two weeks to generate a tracking number AND to confirm the money was taken out of my account! I was literally calling them everyday for a tracking #. It finally arrives on June 29th, I open the box and st first I'm very pleased. And then I look closely at the watch face and the J on the DATEJUST is in bold. I'm mortified and extremely pissed. I call customer service and they tell me I can send the watch back and pay for shipping to get a refund or replacement. WTF? You sent me a defective watch and you want me to pay to return it? Then they break down and say "for this time only" we will cover shipping. Well after screaming at them over and over, I wasn't interested anymore. I called my bank, filed a claim based on false advertising fraudulent terms and agreement and I got my money back. And I'm gonna keep the watch. Run away from this company!

Thumbnail of user davidh202
1 review
13 helpful votes
February 13th, 2015

I am afraid I have to revise my review after a long period of dealing with Perfect Watches. I did indeed have initial good luck with their site, and overall ordered 11 watches from them, including one with the ETA movement, which costs about 3 times the normal price for the Myota movement. With 11 watches, it takes a while to go through wearing each very long. Since my initial purchases, 3 of the watches have had major issues and one has a band issue. My replica Patek Philippe's hour hand slipped off the drive shaft and cannot be repaired by any local watch place. My IWC Big Pilot's 2nd hand slips a bit on every rotation, making it useless. My Rolex Submariner I wore for 2 weeks before it just quit working all together. And finally, my "Swiss ETA" Breitling chronograph buttons stopped working on the 3rd try. Since this was a very expensive watch by comparison and had a swiss movement (supposedly) I took it to a friend who is a watchmaker, who informed me that this was not a swiss ETA, but in fact a chinese copy of an ETA 7750 movement.

Their return policy makes it almost impossible to get anything done, so I am done with them.

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John S.

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