• Perfectresume

Perfectresume

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Overview

Perfectresume has a rating of 4.78 stars from 23 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perfectresume most frequently mention customer service. Perfectresume ranks 101st among Resume sites.

  • Service
    3
  • Value
    3
  • Quality
    3
How would you rate Perfectresume?
Top Positive Review

“Good results”

Lisa G.
9/27/21

It took a bit of advocacy on my part, but the salesperson heard me. He offered a solution that worked for me, and in doing so, earned my patronage.

Top Critical Review

“Trying to charge me again?”

Mark H.
11/30/18

The man on the phone never told me his name. My account was charged a subscription fee, which overdrew my bank account. So he "refunded" my charge. Then proceeded to be very pushing trying to sell me higher packages. I respectfully declined 6 TIMES! I explained my account is in the negative, and I can not afford to upgrade my account at this time. Yet apparently he didn't get the point. I had to confirm MULTIPLE times to NOT charge me anymore. So make it VERY CLEAR with these people that your canceling!

Reviews (23)

Rating

Timeframe

Other

Thumbnail of user daned35
1 review
0 helpful votes
March 22nd, 2023

She helped me so much, I couldn't recommend more. Will 100% use again for my resume needs. We had a tough problem but she took the time to help when I don't think others would have.

Products used:
Perfectresume.com for a resume.

Service
Value
Quality
Thumbnail of user rudyv50
1 review
0 helpful votes
June 19th, 2022
Verified purchase

Celia was a great help with a refund, when I was charged for a subscription that I thought I had canceled. Very great manners and explained everything I needed to know

Service
Value
Quality
Thumbnail of user kayh373
1 review
0 helpful votes
November 22nd, 2022

I was well pleased with Service rep Victor. He went out of his way to help resolve and issue. He listened to what I had to say. He was very compassionate at how I felt

Service
Value
Quality
Thumbnail of user maryr977
1 review
0 helpful votes
January 21st, 2020

Perfect resume is what I got with Humberto's assistance. This service is convenient and prompt. They provide a selection of templates of resumes to suit your needs.

Thumbnail of user darrinb36
1 review
0 helpful votes
February 18th, 2020

Great tool to use are even as refresher course for you to become familiar with doing a resume you don't feel lost are stuck on how to get started

Thumbnail of user susiee12
1 review
0 helpful votes
June 12th, 2019

Loved this site and all it has to offer. My resume came out super professional even tough I've stayed home with my kids for the last five years!

Thumbnail of user irenes124
2 reviews
0 helpful votes
June 9th, 2019

Roberto was very helpful, efficient, and professional. He was very cheerful and you could feel his positive vibes. You could hear his smile through the phone! He was very happy to help me and left a lasting impression on me. Excellent customer service. Please tell him for me. Thank you, Irene

Thumbnail of user joelr99
1 review
0 helpful votes
February 14th, 2019

Since she picked up the phone, Leslie Palma sounded like a very friendly and polite person, her voice is the sweetest, I loved how fast she took care of me, even if we didn't fix our problem I wouldn't get mad at her, just because of how an amazing and beautiful person she is

Thumbnail of user lilibethc
2 reviews
0 helpful votes
January 17th, 2019

Mr Andrew Nunez, batch # 728, have been very helpful and patient answering all my concerns.
He even presented good advises beneficial for me. He is very efficient at work and very knowledgeable at that! Good job!

Thumbnail of user jennyf81
1 review
0 helpful votes
December 29th, 2018

I was really impressed when I began to get job offers after applying with my prefect resume. I also spoke to a representative and he was professional and gave me even more tips on how to use the website. Thank you!

Thumbnail of user elizabethj160
1 review
0 helpful votes
September 21st, 2018

David was extremely professional and helped me resolve my problem without incident! I will recommend Perfect Resume and their products to all!

Thumbnail of user nathanj51
1 review
0 helpful votes
October 11th, 2018

I called about cancelling my account. I had trouble cancelling online, so I called to get it done. Larry was a huge help with the task at hand. He did a fantastic job with providing me with information about cancelling my account, as well as the features this company provides on its own. He was thorough with his explanations, and he was very friendly. Thanks Larry. Great job!

Thumbnail of user colleena30
1 review
0 helpful votes
July 26th, 2018

The customer service representative was very courteous, informative, and helpful. Thanks to the representative, I decided to continue my membership in Perfect Resume.com.

Thumbnail of user shardaej
1 review
0 helpful votes
July 12th, 2018

Wonderful customer service. Very customer accommodating. CSR was very personable and helpful! She was also very knowledgeable. Would definitely recommend this to my friends and family.

Thumbnail of user carmenm99
1 review
0 helpful votes
December 11th, 2018

Excellent selection of resume and very helpful suggestions and advice. Very helpful to land the job.

Thumbnail of user markh749
1 review
0 helpful votes
November 30th, 2018

The man on the phone never told me his name. My account was charged a subscription fee, which overdrew my bank account. So he "refunded" my charge. Then proceeded to be very pushing trying to sell me higher packages. I respectfully declined 6 TIMES! I explained my account is in the negative, and I can not afford to upgrade my account at this time. Yet apparently he didn't get the point. I had to confirm MULTIPLE times to NOT charge me anymore. So make it VERY CLEAR with these people that your canceling!

Thumbnail of user rolas1
1 review
0 helpful votes
October 2nd, 2018

I was helped immediately, the representative was super nice and helpful.he gives me decent amount of time to explain to me how things work at my account
And I really appreciate his time

Thumbnail of user keishab17
1 review
0 helpful votes
December 27th, 2018

Was very pleased with services will recommend to others... good customer service quick and easy to cancel.

Thumbnail of user deanat2
1 review
0 helpful votes
September 10th, 2018

I called a week ago and they couldn't help me. Nicholas had no problems... exceptional customer service

Thumbnail of user lisag2005
1 review
0 helpful votes
September 27th, 2021

It took a bit of advocacy on my part, but the salesperson heard me. He offered a solution that worked for me, and in doing so, earned my patronage.

Thumbnail of user alexisl35
1 review
0 helpful votes
June 24th, 2018

I went from running around with my head cut off like a chicken, to being able to breathe just by using the templates from this website. It was so easy to use and it even gives you tips! The only down side is it isnt free, but you can pay $2 for a 14 day trial, & the agent who answered my phone call was extremely nice and helpful. Thank you!

Thumbnail of user raynad1
1 review
0 helpful votes
September 30th, 2016

Beware! I got a resume from them paid 3 dollars and authorized the payment two weeks later they started authorizing more payments from my account WITHOUT MY CONSENT even after I cancelled my account. They have been saying they will give back the money for the past 2 MONTHS and constantly sending "verifications" that the money will be transferred when no such transfer has occurred! If you use this company after getting your resume I would suggest cancelling your card or putting a pay stop order for this company before they start taking your money even if you cancel!

Thumbnail of user bryann272
1 review
0 helpful votes
April 10th, 2023

The costumer representative is very accommodating and polite very vivid in giving solutions to your concerns.

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