• PeopleSmart

Overview

PeopleSmart has a rating of 1.61 stars from 125 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about PeopleSmart most frequently mention credit card, phone number, and customer service problems. PeopleSmart ranks 149th among People Search sites.

  • Service
    25
  • Value
    27
  • Shipping
    10
  • Returns
    16
  • Quality
    24

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • They write in their "Terms and Conditions" that they will not charge your credit card until after 7 days.
  • Then, realizing I would get no satisfaction via email, I unsuccessfully scoured the website for a phone number.
How would you rate PeopleSmart?
Top Positive Review

“Ali Shonila Review”

Defne K.
4/5/23

She was very friendly and helpful when helping me. I was calling with hesitation since I am located in Canada and didnt know if there was much to help, but Alisha cleared up all my questions and any concerns were taken care of. Thank you Ali for your kindness and support.

Top Critical Review

“Extremely elusive cancelation policy. Do not use this service.”

Jasper S.
6/12/23

I got a 1 dollar trail for a week of the membership. I emailed twice, filled out the contact forms, and no response. I was charged for the full membership. I then called the phone number to cancel. Elusive there too. Once you cancel, it quickly says a confirmation number that you can barely make out. Then it immediately hangs up. DO NOT USE.

Reviews (125)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card (22) phone number (17)
Thumbnail of user francesh26
1 review
5 helpful votes
June 10th, 2014

I have been satisfied with what I wanted out of Peoplesmart, but I wasn't looking for a lot of detailed information. I paid $20 for an unlimited query month and feel like I have gotten what I paid for. A lot of sites charge that for one query although you might get more information, you just need to determine what you are looking for first and plan accordingly.

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From the business

PeopleSmart is a people search engine that helps you find and connect with others. Search by name, phone, email, or address to find someone you're looking for.

Company Representative

Thumbnail of user stefanir1
Stefani R.
Typically responds within 2 days

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