• PeoplePerHour

PeoplePerHour

Overview

PeoplePerHour has a rating of 1.36 stars from 182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about PeoplePerHour most frequently mention customer service, paypal account, and support team problems. PeoplePerHour ranks 112th among Freelancing sites.

  • Service
    48
  • Value
    46
  • Shipping
    27
  • Returns
    31
  • Quality
    40

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 7.1%
Positive
1
Neutral
0
Negative
13
30
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • This is the worst experience talking with customer service.
How would you rate PeoplePerHour?
Top Positive Review

“I certify that this review is based on my own experience, that I am in no way affiliated with thi”

OSAS Mike M.
6/29/23

I certify that this review is based on my own experience, that I am in no way affiliated with this business, and have not been offered any incentive or payment to write this review. I agree to Sitejabber's Terms of Service, including to not write false reviews – which is, in many cases, against the law.

Top Critical Review

“I think they steal money without your knowledge”

Sophie A.
3/1/24

1. I think they steal money without your knowledge 2. Support is tortosie-ly slow or perhaps just doesnt ever reply back Write to them where did my money go - no answer. Some dats later, they will say investing and you never get your money back. 3. cheater finance team of PPH

Reviews (182)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (21)
Thumbnail of user osasmikemiss
1 review
1 helpful vote
June 29th, 2023

I certify that this review is based on my own experience, that I am in no way affiliated with this business, and have not been offered any incentive or payment to write this review. I agree to Sitejabber's Terms of Service, including to not write false reviews – which is, in many cases, against the law.

Thumbnail of user amera14
2 reviews
5 helpful votes
July 5th, 2021
• Updated review

To be honest the 14 days payment process is still a headache. But I manage to reduce it to 7 days in 3 months.

Another issue some freelancers are annoying and have no experience. Which let all of these clients leave a bad review. On here and out there.

Im Top rating freelancer one of the 1% high ratings.
Expert in 3d designer for a long time. My profile and positive feedback are growing. pph.me/Amer.K

Thanks
Amer

Service
Value
Shipping
Returns
Quality
Amazing Platform
July 17th, 2020
• Previous review

One of the best platforms out there. It may be best. Easy and fast and not so complicated. I'm a top rate on this platform. Profile.pph.me/Amer.K

Service
Value
Shipping
Returns
Quality
Thumbnail of user abdelkarima2
0 reviews
0 helpful votes
June 26th, 2022

My name is Abdelrahman, I'm 4th year dentist, I'm 23 years old in this period im free and have time to help the others ( i have two languages, one of them is English)

Tip for consumers:
I can translate or fill anything to English language

Products used:
Nike , zara

Service
Thumbnail of user isandarh
2 reviews
11 helpful votes
April 4th, 2016

The site I got my first job on!
I was suspended once I had askd them to send me earnings via other payment method(by holding their share). So I passed to other freelance site. Earnings were higher on that time respectively to other similar sites and tasks easier to make:/

The only lack is there are less quantity of jobs on PPH

Thumbnail of user sabdera
1 review
2 helpful votes
April 26th, 2018

Finally I have got PPH very helpful! Now I am really satisfied with their support and services. But I think they should warn freelancers/clients at first before taking final action against their account. Because an account is a career of a freelancer.

Thumbnail of user jasnan1
22 reviews
81 helpful votes
April 3rd, 2018

I've been registered as a freelancer on PPH for several months now. It's not easy to get jobs in the beginning because competition is fierce, but if you keep submitting proposals and make sure they are realistic the work will come and then the positive feedback.

I have had no problems getting paid for the work I have done and you can be sure of getting paid as buyers/employers must pay a deposit before they can hire.

There are some shoddy buyers that want quality work for peanuts, but it doesn't take long to spot these and the scammers. The most obvious one is that if they want to communicate outside the platform, the will most likely scam you out of work.

Overall, I'm pretty happy with PPH and the work is become more and more frequent.

Thumbnail of user janetc120
19 reviews
57 helpful votes
March 20th, 2018

I have used this website several times, and have been extremely satisfied each time. I have found incredibly talented people all over the world, and they have done excellent work for me (music arrangement, web design, etc).

Thumbnail of user muhammadh16
2 reviews
11 helpful votes
August 18th, 2016

I was looking for an Upwork alternative and Recently joined PPH. I escorted some Upwork clients on PPH under zero service fee promotional offer.

I absolutely love the features and enjoy the payment system.

Thumbnail of user kanwart
1 review
2 helpful votes
July 10th, 2017

Best developer i have worked ever as he is on time and within in our required budget, i really want to work again with you

Thumbnail of user maxa35
6 reviews
22 helpful votes
April 10th, 2017

I'm partially working at the moment, and combine it with my college. Tried a lot of websites for freelancers. This one was recommended by my good friend who is in the same boat. I'm satisfied at the moment and it helps me get orders to earn some pocket money and improve my prof skills as a beginner in design. Recommend this place to you too.

Service
Value
Shipping
Returns
Quality
Thumbnail of user miltonh20
1 review
1 helpful vote
November 29th, 2016

Plenty of people wanting work and first experience (so far) has been good.

Thumbnail of user elguna
2 reviews
10 helpful votes
November 3rd, 2016

Better Upwork Alternative

Thumbnail of user celloxb
1 review
2 helpful votes
December 4th, 2016

Well great platform for freelancer; and bring people together the platform is great; the money paid is always secure and safe; but a lot needs to be done on the freelancer on here; some are not as good as they claim; even with good review they still come out with unprofessional job as end result.

If one has the skill then PPH is definitely the place for him. I got my first job within 3 days which was amazing and now i am planning to take PPH even more seriously. It is an awesome platform and thus, i recommend everyone to join peopleperhour.

Tip for consumers:
Easy and safe way to do business with professionals at a high quality standard

Service
Value
Returns
Quality
Thumbnail of user bradfordd6
1 review
1 helpful vote
November 30th, 2016

Very good experience, professional service, able to source worldwide from you desk!

I regularly recommend PPH to friends, having previously received a recommendation myself. My first experience was fantastic, and although I've had a few glitches along the way, the PPH system is always in the background to give refunds and cancellations if I'm not happy with the quality of work, or for non-delivery.

A very good service thank you.

Thumbnail of user kellij1
3 reviews
2 helpful votes
April 29th, 2014

This is a wonderful site to look for freelance or contract work, and is very user friendly! They assist with payments from both buyers and sellers, provide a great workstream feature, and update constantly.

Thumbnail of user tya25
5 reviews
49 helpful votes
March 28th, 2017

I've used all the major freelancing platforms out there and PPH is my favorite along with Fiverr. It has currently the lowest commission rate (15%) compared to Fiverr's and Upwork's 20%, so more value for both buyers and sellers. Unlike other services, it doesn't hold your earnings for too long and often the earned amount is available for withdrawal on the same day as completed. The platform functions well if you're a freelancer. The only issue I experienced is that sometimes message notifications are extremely late when it gets to your personal email, so you have to be on the lookout for messages. PPH seems to be relatively new with a developing client base, so rarely does a job get posted in my field. However, I get contacted from time to time by genuine clients.

Thumbnail of user alishias
4 reviews
24 helpful votes
March 20th, 2014

Great freelancing platform - These guys are not keen of dumping and its filled with serious people working! Absolutely Recommended!

Thumbnail of user arthurt18
1 review
2 helpful votes
December 4th, 2016

Awesome hourly, flawless contract, great communication back and forth. Great value and highly professional results. Two levels better than UpWork/Elance/oDesk. PPH is a trusted/reputable online work platform where employers(buyers) and freelancers(sellers) get to work together to accomplish tasks(jobs) in a legit and secure way.

I have already recommended PPH to many of my friends using Odesk with me and most of them joined and liked it very much. Key reason we all like is support, human listen to us, understand our issue and solve it very fairly.

PPH's quality of Freelancers are of high quality. I have worked with a number of PPHers, who I will continue to work with again and again, because they are good! A person stand or fall on the quality of work produced because we dont know them in any other capacity. Thank you, PPH.

Thumbnail of user matthewl57
1 review
2 helpful votes
December 2nd, 2016

People per hour is a great way to interact with the gig economy. It is safe to deal with people in foreign countries. It gives control and seems to provide a good indication of skill sets and their quality. Great communication and delivery

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From the business

Get any job done on PeoplePerHour - the #1 freelancing community. Post a job for free to find professional freelancers and find freelance jobs in minutes!

Company Representative

Thumbnail of user campbellc27
Campbell C.
Typically responds within 4 days

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