• PeopleClaim

2018 CUSTOMER CHOICE AWARD

PeopleClaim

Overview

PeopleClaim has a rating of 3.31 stars from 18 reviews, indicating that most customers are generally satisfied with their purchases. PeopleClaim ranks 12th among Consumer Protection sites.

  • Service
    1
  • Value
    1
  • Quality
    1

What reviewers want you to know

Positive highlights

Critical highlights

No critical highlights yet

How would you rate PeopleClaim?
Top Positive Review

“People Claim an Incredible Service for Those Who Have Been Cheated”

Kerry B.
5/19/22

I used the People Claim service when a tenant skipped out on rent and utilities/internet and left the state, making it impossible to pursue him in court. Even if I had been able to go through small claims (which would have been too costly), I doubt it would have been as effective as People Claim. It took time, but he paid the full amount he owed plus interest ($3,400). Nothing less than bringing my case, and his name, under public scrutiny would have worked. I can't say enough good things about People Claims professionalism, responsively, empathy and ultimate effectiveness. It renewed my faith that the web can be a force for good.

Top Critical Review

“Nonsense”

Nick H.
7/6/19

They pose as a substitute for the legal system. They are not and possess no legal authority or jurisdiction to negotiate for anyone on anything. Merely a haven for unreasonable, dishonest or impossible to please customers. Don't waste time responding. We learned this the hard way.

Reviews (18)

Rating

Timeframe

Other

Thumbnail of user kerryb112
1 review
1 helpful vote
May 19th, 2022

I used the People Claim service when a tenant skipped out on rent and utilities/internet and left the state, making it impossible to pursue him in court. Even if I had been able to go through small claims (which would have been too costly), I doubt it would have been as effective as People Claim. It took time, but he paid the full amount he owed plus interest ($3,400). Nothing less than bringing my case, and his name, under public scrutiny would have worked. I can't say enough good things about People Claims professionalism, responsively, empathy and ultimate effectiveness. It renewed my faith that the web can be a force for good.

Tip for consumers:
Be patient. Get full names with middle initial.

Products used:
a service to help people collect money they're owed or have been cheated

Service
Value
Quality
Thumbnail of user jonc8
Sally E. – PeopleClaim Rep

Thank you so much, Kerry--we're thrilled that you got a fair resolution in the end! It took longer than we'd have liked, but you were unfailingly lovely whenever you emailed with questions. Sometimes OUR faith in struggling to provide a free or low-cost alternative gets battered, but people like you remind us of why we stick with it!

Thumbnail of user francesf70
1 review
1 helpful vote
December 5th, 2019

I was very pleasantly surprised by Peopleclaim as I really didn't expect anything for the price. I cannot reveal the name of the company I filed against because I signed a non-disclosure, but having been stonewalled for months by their customer service department citing fine print over a defective $1,800.00 product, I was willing to go to small claims court if necessary. Since that would take a lot of my time and cost five times as much, it seemed worth throwing a few bucks to Peopleclaim when it was suggested to me.

The first surprise was their service department. I know it's a system so I was pleased to get an obviously personal email from them in answer to a couple of questions about an error I had made while filing.

The second surprise was a call from a company lawyer to settle my claim. She also told me that they were going to correct the problem I had had, I was not the only one, and she was sorry that customer service had not been better trained.

Cost of doing nothing would have been $1,800.
Cost of small claims court; approx $125 plus at least 8 hours of my time
Cost of Peopleclaim; $12 for certified mail delivery plus $14.99 that I could have eventually got back if the claim had not been settled.

I am not surprised to see negative reviews by businesses. As Brandeis said, the best disinfectant is sunlight, and only dirty businesses don't like disinfectant. I cannot imagine that PeopleClaim's system would work for everything but it certainly worked for me, and I would like to think that the business I filed against was pleased to identify a problem instead of going to court.

Thumbnail of user jonc8
Sally E. – PeopleClaim Rep

Thank you Frances! We're really happy that you got such a positive response to your claim, and thank you for taking the time to make our day.

Thumbnail of user cyndib8
1 review
3 helpful votes
January 14th, 2017

I placed a claim against a widely-advertised chain of dental providers. They charged me the following month for items (with no notice after my procedure) even when they knew beforehand my Medicare Advantage insurance would not cover it. The amount they charged was exactly the same amount ($128) as their so called "free" x-rays. They put a disclaimer in the small print of their ads that x-rays aren't free if you have insurance. But their finance manager never mentioned this fact when accepting my payment two days before the work was completed. They took my insurance information before the initial exam and knew full well what it would cover and never said they would be submitting a claim to my insurance carrier. I received a letter from their home office about two weeks later, citing their receipt of my PeopleClaim.com dispute, cancelling the charge. I think they should cut their advertising budget, including the sponsorship of a NASCAR driver who consistently loses races, rather than take advantage of people who have very limited insurance.

PeopleClaim.com charged me nothing for their service and solved my problem in a very timely manner.

Thumbnail of user jonc8
Sally E. – PeopleClaim Rep

Cyndi, thank you for your lovely comments. We're so pleased that your problem with your dentist was resolved!

Thumbnail of user jeanm200
1 review
2 helpful votes
October 19th, 2017

We had a $60,000 dispute and our lawyer wanted an $8,000 retainer just to start. Decided to try PeopleClaim on the basis of a recommendation and because even with all the options it only cost $25. Nothing ventured, nothing gained! And we could always go back to the lawyer. The first thing that happened was the company threatened to sue us and PC. PC didnt buckle and neither did we because we knew they had no basis. So then they settled. We had to sign a confidentiality agreement but we got a little more than what the lawyer thought he could get us and our whole cost was $25. We will always be grateful to PeopleClaim and we will recommend them everywhere I can.

Thumbnail of user jonc8
Sally E. – PeopleClaim Rep

We're really glad we could help! We're happy to know that someone referred us, and that you would also recommend us - that means a lot.

Thumbnail of user bens134
1 review
3 helpful votes
May 3rd, 2016

I totally understand the frustrations of other users on here, with PeopleClaim feeling like a bit of a scam, however I have had incredible success with the system. I've solved claims with a number of major well known companies, as well as some smaller ones and I'd total my recovered damages using the site at around $3000. I think people maybe struggle a bit with their business model, they want to act as an organized sounding board for BOTH sides in a dispute. They are also not able to guarantee that they'll solve all claims - but try finding a lawyer that will do that for under $21. I've always found that companies I've worked with on PeopleClaim to appreciate complaints being brought to their attention in a manner they can respond to - unlike public reviews sites that don't off them an option of fixing the problem before the world sees it. You can't expect miracles from a free company - they do have to make money somehow and I'd rather they be upfront about it using a freemium model rather than selling my personal information and advertising.

Thumbnail of user jonc8
Sally E. – PeopleClaim Rep

Hi Ben! Glad PeopleClaim is working well for you! As you've found, good businesses respond positively. Even when they can't resolve the claim, they'll explain why, politely and calmly... and if they need to make a policy clearer, they do that. Bad businesses, unfortunately, simply get angry when they can't get away with bad products and bad practices.

Thumbnail of user francesj21
1 review
4 helpful votes
September 22nd, 2016

I live in the UK but kept my house in the US as a rental. The contractor who basically stole from me said haha, sue me, because he knows where I live. I had my lawyer send a letter and the builder just ignored it. A friend back in the US knew about Peopleclaim, I had them send a letter and a week later we settled. Gobsmacked by how well it worked and how cheap it was.

Thumbnail of user jonc8
Sally E. – PeopleClaim Rep

We're really happy to hear that!

Thumbnail of user thomasj44
1 review
8 helpful votes
February 13th, 2015

I had bad laptops twice with Dell Computer. Talking with their tech support didn'f help, so both times I filed a people claim against Dell. Both, times, Corporate at Dell called me and replaced my computers for free!
Now I routinely use it. Gives me, the small guy, leverage over the big, hard-to-get- through-to corporations.

Thumbnail of user jonc8
Sally E. – PeopleClaim Rep

Glad to hear that, Thomas! Thanks for sharing your experience.

Thumbnail of user jillyj2
6 reviews
18 helpful votes
June 9th, 2016

I absolutely hated Peopleclaim when my client used it to file a complaint because I pride myself on doing a really good job. My SO pointed out that my client was at least part right and I should stop being a whiny baby and talk to him. I had to admit that at least he hadn't written a trashy anonymous review that I wouldn't know about for months. We talked and worked it out and since then he's given me two more jobs. What is even better is that I had two deadbeat customers and I used it to file complaints against them. One is a big company that had been ignoring my invoices for a year and a half because they knew I could not afford to go to court. They paid me inside a week. The second one didn't pay yet but I will be patient. If you have your own company you don't have much protection against people who don't pay you. So thank you and I will use it again.

Thumbnail of user jonc8
Sally E. – PeopleClaim Rep

We're happy you value the PeopleClaim system - a lot of independent contractors, small businesses and freelancers do use PeopleClaim to collect unpaid invoices. The global online economy is great, but it's hard to use Small Claims court from thousands of miles away! We know it's painful to get a complaint, but sounds like you really turned the experience around.

Thumbnail of user samj34
1 review
8 helpful votes
January 14th, 2014

I don't what much about the other reviewers experience here, but my experience with PeopleClaim.com was great. I filed 3 complaints using this site and was able to resolve all of them online. Great thing about it is, it offers both free and premium options to choose from in order to file a complaint. Useful tool for stress less and successful resolution.

Thumbnail of user jonc8
Sally E. – PeopleClaim Rep

Thanks for the kind words, Sam--we're very happy we could help! Please let us know if you have any suggestions to help other claimants file effective and efficient complaints.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Settle any dispute online with any business, professional, or individual. No lawyers, mediators, or customer support required.

Company Representative

Thumbnail of user jonc8
Sally E.

How do I know I can trust these reviews about PeopleClaim?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about PeopleClaim?