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Peltz Shoes has a rating of 1.45 stars from 50 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Peltz Shoes most frequently mention customer service, and return label problems. Peltz Shoes ranks 673rd among Shoes sites.
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Excellent inventory, competitive price (less than half of competitors' prices) for a beautiful pair of boots. And fast delivery! We are perplexed by the poor reviews we've seen--our experience with Peltz Shoes was wonderful!
The shoes arrived but didn't fit. Needed to return. No confirmation email so I searched online. Said to use shipping label provided. It appeared that shipping label had been ripped off the shipping notice inside one package and was nonexistent in the other received. Using their online tool didn't work. It just kept getting, "Your order could not be found!" Also, the form inside the box had impossibly tiny print, as if they wanted it to be impossible to read.
Excellent inventory, competitive price (less than half of competitors' prices) for a beautiful pair of boots. And fast delivery! We are perplexed by the poor reviews we've seen--our experience with Peltz Shoes was wonderful!
Products used:
shoes
We went to the Cortez Rd, Bradenton, FL location and the Mgr. Leah was so very helpful! My elderly mother has very swollen feet and has trouble finding shoes to fit and Leah searched for some and found a very nice pair in extra wide for her. She got on the floor and helped her put them on and was just super nice! We ordered 3 pairs! Thanks Leah!
Tip for consumers:
I wish more places had customer service like this Peltz. We need more Leah's in this world!
Products used:
Shoes (sandals)
Ordered boots through Amazon from Peltz Shoes. I rec'd tracking info in email as the delivery progressed. Then one message came in and said that FedEx ran into an issue because of address.
Called Amazon they double checked my address and there was no problem there. Peltz screwed up my Zip code and it ended 30 miles from me. I called Peltz back and told them to refund my money or overnight a pr of boots to overnight me another pr since I was planning on wearing them this weekend...if they had any business sense, they know they will get the boots back so as a courtesy the could have sent out another pr. So now I have to wait until the PKG goes back to them before I get my refund. I wish I had read their reviews before I purchased the boots, I never would have ordered from them. Lesson learned.
The customer service team was so helpful with my desperate need of a replacement pair. The shoes arrived on time and shipped out the next morning. Very impressed.
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Peltz online shoe store has a fantastic range of shoes online at amazing prices! Browse & buy shoes online or reserve your favorite pair to try on in-store!
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