Customer service is very friendly and professional. They notify me right away if there is a backorder
First purchase through the website, signed up for the emails and received a discount code. I typed I. The code that I received through the email, and it said invalid code! Very disappointed.
I only bought from you guys because pelican won't deliver to canada. The shipping cost so much and you guys don't give me the range of the time it would take to arrive here. I am travelling by the end of the month and I am not sure if it would arrive by then. Please give the estimates next time. Also! It is not so hard to ad a bit of design into the website, I am a low level programmer and I know how easy it is to add some nice designs into a website. You can easily get some inspiration from online guys. Also the code for it is also provided.
Located the items I purchased easily and was shown similar options as well as accessories. Very pleased with my purchase!
Someone answered the phone when I called your business (2 previous businesses did not pick up) and answered my questions. The online interface was straightforward.
My $100 rechargeable flash light battery is dead and I just started using it. Sometimes taking it out and putting it back in works, but not always. I need this flashlight to work all the time. A defective flashlight is extremely dangerous in my field. If this new battery doesn’t work I will be very upset.
I had to put my card info in several times before it registered, had to reboot the page several times to actually place the order
Best price and exactly what I was looking for. Good pics on website. I ordered a 3410 case, that is a little longer than what I usually buy, so they needed an extra couple weeks of lead time. I'm 100% happy with it, and the communication was excellent. I was notified when it was shipped and again when it arrived.
I had some concerns related to items in stock and shipping time, I called customer service and they were quick to help in a professional/courteous manner. Very satisfying experience
I HAVE ONE OF YOUR MINI FLASHER I HAVEN'T USED IT FOR SOME
TIME. IT DIDN'T WORK, SO I GOT NEW BATTERIES IT DIDN'T FLASH
THEN IT 'S THE BULB OR CONPACTER SO HERE IS MY ORDER FOR A NEW ONE. I KNOW OF PELICAN BEFORE ON LARGE ITEMS,
My order was over $49.99 but I had to pay around $22.00 for free shipping. The add was a little deceiving.
I can't really answer the second two questions yet, will be able to after I receive and inspect my order.
Pelican Dealer provides the largest, most durable gun cases for the best prices. The website is easy to navigate for all the information you need to make a good buying decision.
Free shipping option is 7-10 days as opposed to competitors like B&H who ship immediately. Would also like an easier checkout solution, such as signing in with Google or Amazon Pay.
How do I tell you what I want engraved on my tumbler? Website not very clear about this. I paid for engraving, but I did no see where to put the information in that i wanted engraved?????
beat all other competitors prices for complete flashlight package (light, battery, charger) by $30.00
Web page was super easy to navigate & excellent sale prices on merchandise i was exactly looking for !
I’ve used all other coolers, but pelican is the only one I will continue to use time and time again.
Engraving was offered but it didn’t give a place to write what I wanted engraved. Made it confusing when I wanted to check out and make sure my order was correct.
I wanted to order the Tumbler with Engraving but there wasn’t a screen for me to place the engraved initials on the mug!!
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