• Peak-Ryzex

Peak-Ryzex

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Overview

Peak-Ryzex has a rating of 3.9 stars from 87 reviews, indicating that most customers are generally satisfied with their purchases. Peak-Ryzex ranks 208th among Business Services Other sites.

What reviewers want you to know

Positive highlights

  • I got a reply the same day from customer service, thank you.

Critical highlights

No critical highlights yet

How would you rate Peak-Ryzex?
Top Positive Review

“The labels are a tad expensive in my humble opinion...”

anonymous Z.
1/13/20

The labels are a tad expensive in my humble opinion but they are better quality than some we've ordered. I like the reward points you offer!

Top Critical Review

“They will never help you”

Ryan S.
4/18/23

Have fun waiting on hold for the rest of your days on this earth. One day I will receive support for my poor scanner.

Reviews (87)

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Reviews that mention popular keywords

customer service (8)
Thumbnail of user pattiw25
Patti W.
1 review
0 helpful votes
July 12th, 2017
Verified purchase

Great experience with your online chat agent (David Bianchi). There was a concern however. David said the item should ship in roughly 1 business day but the website says 'normally ships within 21 days'. I'm trusting David was correct as item is in stock.

Thumbnail of user bettyg76
Betty G.
5 reviews
0 helpful votes
August 26th, 2016
Verified purchase

very pleasant and helpful.....only criticism is that I had to keep emailing for follow up. no one ever got back to me without my repeatedly contacting you.

Thumbnail of user cindyt85
Cindy T.
1 review
0 helpful votes
December 4th, 2016
Verified purchase

I hope the product fits an iPod air 2 as well as the iPod air. The description could has been better and the office is closed.

Thumbnail of user clayc26
Clay C.
1 review
0 helpful votes
June 1st, 2017
Verified purchase

Would be perfect if you were linked to amazon at checkout so that I could use the shipping and CC data resident in their system. Check out katom.com (restaurant supply). They use this feature. Anything that saves keystrokes for businesses.

Thumbnail of user peters477
Peter S.
1 review
0 helpful votes
May 1st, 2017
Verified purchase

Was told there would be free shipping if I ordered on line, however it looks like charges were applied. Would like clarification.

Thumbnail of user markd559
Mark D.
1 review
0 helpful votes
November 8th, 2018
Verified purchase

when creating my account the screen was 'grayed' but no feedback that anything was happening - the same for after placing the Order - it would be good to have a little 'feedback' to see that something is happening

Thumbnail of user ritah86
Rita H.
1 review
0 helpful votes
January 16th, 2019
Verified purchase

If you have previously ordered then it is very simple to click on re-order. Otherwise it was very hard to find the right label for our activity.

Thumbnail of user scotts751
scott s.
1 review
1 helpful vote
February 15th, 2019
Verified purchase

had to find certain parts on website... no links to accessories etc. had to call in to get info needed to buy. Tom was very helpful when I called in.

Thumbnail of user anonymousn367
anonymous N.
3 reviews
1 helpful vote
March 22nd, 2019
Verified purchase

The gentleman that helped me on the phone was amazing. I have been trying to find this part for a while

Thumbnail of user leatitias
Leatitia S.
1 review
0 helpful votes
August 28th, 2019
Verified purchase

It says at the top of my screen that the shipping is free, but I see a shipping charge in my order.

-- I got a reply the same day from customer service, thank you.

Thumbnail of user anonymousn546
anonymous N.
3 reviews
0 helpful votes
September 3rd, 2019
Verified purchase

Other than the discount code not working when entered, everything else was seemless and straight forward.

Thumbnail of user jeffreyw76
Jeffrey W.
3 reviews
1 helpful vote
September 17th, 2019
Verified purchase

Account manager was very helpful with product selection. Product is of highest quality.

I downgraded the review to 4 stars because I did not receive advice of shipment of my order with tracking numbers; because the invoice was confusing; and because my card was charged separately for the 2 items I ordered, with the 2 pending charges initially adding up to more than the invoice total (although the final total was correct).

I appreciate the attention and service I received on the front end, and the products I bought are great; but your after-the-sale support needs some work.

Thumbnail of user anonymouss748
anonymous S.
1 review
0 helpful votes
November 27th, 2019
Verified purchase

Your pricing is extremely high. $19 for a strap is robbery when we already spent $700+ on the mobile printer.

Thumbnail of user anonymoust757
anonymous T.
2 reviews
0 helpful votes
March 23rd, 2020
Verified purchase

Wanted overnight, no other option available????
Wanted to bill to our FedEx account for this overnight. Needed immediately!!

Thumbnail of user claytony2
Clayton Y.
1 review
0 helpful votes
November 13th, 2017
Verified purchase

The shopping cart works smooth and great, that's all the customer wants! Now for the fulfillment phase???

Okay, Fulfillment took awhile, but that's okay, because Peak didn't promise anything. Plus, it's Christmas Season, so slow is okay!!!

YES, would order again and again because shopping cart is GREAT!!!!

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