Overview
PDFSimpli has a rating of 3 stars from 1,964 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PDFSimpli most frequently mention credit card, free trial and customer service. PDFSimpli ranks 6th among Software sites.
Good and easy to operate and work and i have asked my office to work on this app
Great! I think this is a great software that people should use.
Hello,
Thank you for your wonderful review! We're thrilled to hear that you think our software is great and recommend it to others. If you ever need assistance or have any questions, please feel free to reach out to us at 1 (844) 898-1076 or via email at support@worksimpli.io. We're here to help in any way we can.
Thanks again for your support, and we look forward to serving you again soon!
Best regards,
PDFSimpli
Quick and good price. Will be using your service again. Thank You!
Hello,
Thank you for your fantastic review! We're delighted to hear that you found our service quick and reasonably priced. We look forward to serving you again in the future. If you ever need assistance or have any questions, please feel free to reach out to us at 1 (844) 898-1076 or via email at support@worksimpli.io. We're here to help in any way we can.
Thanks again for your support!
Best regards,
PDFSimpli
Quick and convenient service at the right time and very easy to do+--
Hi,
We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.
Sincerely,
PDF Simpli
Easy to use, fair pricing, quick response with the program.
Hi,
We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.
Sincerely,
PDF Simpli
Sent 2 pages for conversion from PDF, only received back the last 3 lines of page 2!
Hello,
Thank you for reaching out to us! It sounds like there may have been an issue with the conversion process, as only a partial result was returned. Please try re-uploading your document and converting it again. If the issue persists, could you let us know a few details, such as the file format you selected and any specific settings you used? This information will help us investigate the matter further. You may also contact our support team directly at techsupport@pdfsimpli.io if you’d like us to review the file. We’re here to help!
Best regards,
PDFSimpli
Where is my pdf? I paid but no pdf I'm not sure where to find it.
Hello,
We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. Please send an email to our Technical Department at techsupport@worksimpli.io and explain further so we can assist you. They can help you with any technical issues you may experience with our website or you can call customer service at 1-844-898-1076 between 9:30AM-6:30PM AST, Monday-Friday.
Best regards,
PDF Simpli
I paid for 14 day full access, and it's not letting me edit it, instead it saved it in word format, and now it tells me to log into my microsoft account and then do a free trial or pay
Hello,
Thank you for reaching out. We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product so your feedback is really appreciated. If you need assistance, don't hesitate to contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at support@worksimpli.io.
Sincerely,
PDF Simpli
A "free online converter" that sneak charges you at the very end and then tries to hook you for an extortionate subscribe fee if you forget... thanks a lot.
The site is fairly easy to use & delivers quality conversions-- at least for Word to. Pdf.
I didn't like that their "free" conversions as offered on their website, is a come-on or BAIT/ Switch; once they have you in the conversion process, they suddenly throw out that the Trial for their product is $1.95.
So yes, free until you upload & want to get back your page(s).
A new disagreement & chickensh** dispute/ unauthorized charge claim I am working on today through Paypal vs. them.
Before my trial date has expired (signed up on 4/17/21-- have receipt copy) someone decided to work on Sunday & billed the full month's renewal fee of $39.95 fr my Paypal account (today: 5/2/2021.)
My goal w/ this company will be to write a barely acceptable review- factually based, then begin to battle over their premature charges.
I've documented the info on Paypal as an unauthorized charge & will have to spend time disputing the BS & writing minimally 2 online reviews!
Oh well, war is hell.
(For now, screenshots are held in my possession.)
My frustration has grown because of internet companies advertising free products that aren't free at all. They're very expensive in most cases considering how basic the software is. Nearly every time I've attempted one of these trails without fail all get charged days even sometimes even weeks early before what was presented and explained in the trial. I always pay attention and do screen prints the last two times, but I still encountered issues.
It's simple, these companies don't believe in their product or its value compared to the price they're charging. I'm sure hundreds if not thousands of these companies have stayed afloat, purely by employing this business model. I know there are people out there like me who charge everything and pay their credit card off each month, but also get busy and don't enjoy the task of going through the monotony of going through an itemized bill that sometimes has nearly 100 charges. Half the time it doesn't help because the companies don't even charge by the actual name.
For a good laugh check out the company's website that rated them 4 stars called "Trust Pilot" it's a scam too. I wanted to read their PDFSimpi reviews but it also wanted my info, email, name, address, and phone number so I put a bunch of bogus in. A screen popped up and said, "Thank you, someone, will be contacting you shortly"?!?! What! All I want to do is read reviews lol
Hi we offer a free version it is under the delayed option no payment is needed. You can upload, edit and convert your document. You will have to wait 24 hours to receive your document. If you need your document immediately and can't wait for the 24 hours we offer a 14 day trial subscription with unlimited access. You Can cancel anytime. If the account is not cancel after the 14 day trial it will be enrolled in our base subscription to continue with our services. In the future, you can contact us through our online chat on our website, email support@pdfsimpli.com or call us at 844-898-1076. Thanks for using PDFSimpli.
I purchased the software to create a short simple pdf fillable form. pdfsimpli.com did not work. The on line chat person kept giving me the exact same instruction that did not work. I had my co-worker try think it may be my problem, but he couldn't get it to work either. I told the chat person to cancel the service since it did not work. I took screen shoots of my request as verification of the request to cancel. Pdfsimpli didn't cancel the order and billed a set-up fee and monthly reoccurring fee. When I called to cancel I was only allowed to leave a message that would be returned within 24-hours. I called nine times and never received a return call. I finally reach a live person, and they said todays call was my first call and would only refund, 1 monthly fee. I said I could e-mail the chat conversation and screen shots of my cell phone call log proving I had called weekly. The girl called me a liar and hung up.
Consumers should be protected from scam companies like PDFsimpli. They charged me 39.95 euros twice EVEN when I had received an account cancellation email. YOU SHOULD NEVER USE IT. IT SHOULD NOT BE FREE ON THE INTERNET. NEVER PLACE YOUR CREDIT CARD.THEY WILL CONTINUE CHARGING MORE THAN 40$ A MONTH JUST FOR USING IT FOR WRTITTING FEW DOCUMENTS
Hi
We do not offer one time use or free trials. To use our service we have a 14 day trial for $1.45 or $1.95.After the 14-day full access ended your account was enrolled in the $39.95 option. It is mentioned in the billing page before you pay what will happen to your account after the 14 day trial ends. After every subscription purchase we send an email to our customers to confirm their purchase. Once you cancel the account you will receive an email confirming the cancelation no further charges will be made. If you do not cancel your account it will be remain as an active subscription. In the future, you can contact us through our online chat on our website, email support@Worksimpli.io or call us at 844-898-1076. Thanks for using PDFSimpli.
Document was blank when i downloaded it could have gotten free from irs
Hello,
Thank you for your feedback. We regret to hear about your experience with the document download. Please note that any tax file needs to be filled out manually, as we do not have access to the IRS database. If you need further assistance or have any questions, please contact us at 1 (844) 898-1076 or via email at support@worksimpli.io. We're here to help and address any concerns you may have.
Best regards,
PDFSimpli
Don't know haven't tried it yet looking forward to using this app
Hello,
Thank you so much for taking the time to leave us feedback. We understand your concern. We need a review for the best quality of service we can give you. We will be pleased to know that our product worked for you, so let us know some details!
Thank you,
PDF Simpli
Awesome product and very easy to use on first attempt...Thank you
Hi,
We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.
Sincerely,
PDF Simpli
I used the cheap 2 dollar trial from here because I needed ONE signature for my mortgage in january, there is no indication anywhere on their site that its going to keep resubscribing at 40$ a month afterwards
I didnt notice it has been charging me for 5 months so I just wasted 200$ on this scam site for again...ONE PDF
I hope everyone else is smarter to at least look at the reviews before signing up and see this one
Hello,
Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product. To offer the best service for you.
You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95)to get your file immediately, depending on the plan you choose.
The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.
We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDF Simpli
If you dont buy access, you lose all progress. If the page refreshes automatically, you lose all data entered. That is something that should be fixed please.
Hi,
Thank you for taking the time to share your experience with PDFSimpli.com. We appreciate your feedback regarding the use of our platform. We understand the importance of document security and the need for a failsafe against accidental mistakes during the saving process. Your feedback is valuable to us, and we are actively looking into ways to enhance our platform. If you have any further suggestions or encounter any issues, please feel free to reach out to our support team. We are here to assist you.
Thank you for choosing PDFSimpli.com
Setup a "free account" to download but forced to wait 24 hours you guys are the scummiest company i've seen I would sue if I had money for a lawyer with your deceptive tactics.
Hello,
Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.
We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli
Easy to use. Convenient & instructions easy to follow. Good package for conversion to word
Hi,
We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.
Sincerely,
PDF Simpli
We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.
Sincerely,
PDF Simpli