• PCLiquidations

PCLiquidations

Overview

PCLiquidations has a rating of 4.67 stars from 14,898 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PCLiquidations most frequently mention customer service, great price, and shopping experience. PCLiquidations ranks 2nd among Computer sites.

Proactively asks for customer feedback

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Positive reviews (last 12 months): 87.1%
Positive
142
Neutral
9
Negative
12
7
See all photos

What reviewers want you to know

Positive highlights

  • I love the return policy and the customer service is excellent.
  • Thanks for the great easy to use shopping experience

Critical highlights

No critical highlights yet

How would you rate PCLiquidations?
Top Positive Review

“A perfect PC shopping experience”

David P.
4/10/24

I had previously purchased a refurbished PC from IBM, and received a POS PC that had all kinds of problems, so I was a little skeptical about doing it again. However, after checking out the reviews and doing some homework, I went ahead and bought a laptop from PCLiquidators. It's a nice laptop without any issues, and I got it for a great price! Shipping was fast, and the laptop was packed well. I would definitely recommend this to anyone!

Top Critical Review

“PC would not boot properly”

Bill H.
1/21/24

There were no issues ordering and receiving the PC. Once received, though, I never got past that "HP Sure Start" or whatever it's called. Luckily, I'm an old pro (literally) at this, and booted it with one of my Windows10 boot sticks.

Reviews (14,898)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (72) shopping experience (20)
Thumbnail of user garya348
gary a.
1 review
1 helpful vote
February 20th, 2020
Verified purchase

The only glitch was that the product was sent to the wrong delivery address, so it got sent back then redirected to my personal address.

Thumbnail of user sylviao23
Sylvia O.
1 review
2 helpful votes
February 28th, 2020
Verified purchase

It was straight and to the point. Didn't realize shipping is so expensive. Besides the shipping, it was really good.

Thumbnail of user johnw2961
John W.
1 review
0 helpful votes
July 12th, 2020
Verified purchase

was searching for a monitor with hdmi and built in speakers and your searching was not up to the task so I had to google on the outside to get one that would have it all.

Thumbnail of user lyndak31
Lynda K.
1 review
1 helpful vote
April 10th, 2019
Verified purchase

Nice selection of used monitors at a reasonable price. I only wish the shipping charge was lower so I could give it 5 stars.

Thumbnail of user charlesp123
Charles P.
3 reviews
0 helpful votes
August 29th, 2017
Verified purchase

Tried to order two of the item, but turned out only one in stock. Sales rep called later to try to hook me up - nice. Oddly, he said they were out of stock but the website said they were back in. Talked to him the next day and his info still said out, so I just ordered the 2nd one online. Overall good experience except that the CS rep's info wasn't sync'd with the website, which I'm sure made him feel a little foolish.

Thumbnail of user robertw1396
Robert W.
1 review
0 helpful votes
January 27th, 2020
Verified purchase

Good, getting complete specifications can take switching screens particularly when shopping and comparing features.

Thumbnail of user marks1267
Mark S.
1 review
0 helpful votes
February 8th, 2019
Verified purchase

The product sorting needs attention - every "Next" page defaults to "Top Sellers" no matter what sort order you choose

Thumbnail of user edwards365
Edward S.
1 review
0 helpful votes
February 25th, 2019
Verified purchase

Received unit on a timely basis.

1. Could not install phone on network,
2. of three (3) speaker LED's, one light not working. Will assume speaker not working

Requested replacement unit; also need product return info

Have not received any response

Thumbnail of user ericc199
Eric C.
2 reviews
0 helpful votes
January 22nd, 2020
Verified purchase

First purchase. If everything is legit and works out, I'll have to use this as my primary supplier for computer parts.

Thumbnail of user ronl792
1 review
0 helpful votes
April 17th, 2024
Verified purchase

Item received as expected and it worked as expected... thanks so much!

Thumbnail of user janetd337
Janet D.
1 review
0 helpful votes
February 21st, 2020
Verified purchase

A little disconcerting to be sent to Paypal and it didn't show the shipping added until I went back to the order info a srcond time.

Thumbnail of user nicholasc337
Nicholas C.
1 review
0 helpful votes
July 4th, 2020
Verified purchase

For starters, it wasn't the laptop advertised. It was the correct model, but the one we bought was supposed to have a built-in webcam. The laptop we received didn't have one. However, my mother whom I bought it on the behalf of is satisfied. So I can't complain too much.

Thumbnail of user danielm482
Daniel M.
1 review
0 helpful votes
March 23rd, 2018
Verified purchase

Better e,plantain of items would have made me more secure of my purchase. But otherwise, it was what I have come to expect.

Thumbnail of user gwenh31
Gwen H.
1 review
0 helpful votes
July 24th, 2017
Verified purchase

From my previous shipment one of the displays wasn't working propoerly and the RA procedure is not 100% clear to me

Thumbnail of user johnr920
John R.
1 review
1 helpful vote
March 12th, 2020
Verified purchase

It was only with difficulty that I was able to get estimates of shipping date and ETA. I had to ask repeatedly for tracking numbers. Order to arrival time was reasonable (11 days order to arrival) but most of that (9 days) was delays from order to shipment. Without the complimentary 2-day shipping, I think I would be very disappointed with the delivery time.

Thumbnail of user patrickl178
Patrick L.
1 review
0 helpful votes
January 26th, 2019
Verified purchase

I ordered New; received Refurbished... Ugh! I called and was issued a credit for the price difference. Acceptable outcome.

Thumbnail of user kevinb1422
Kevin B.
1 review
0 helpful votes
August 16th, 2020
Verified purchase

I failed to notice that this processor was for LGA 1366 socket. I can't use it for the motherboard I was upgrading.

Thumbnail of user alvins188
1 review
1 helpful vote
November 14th, 2023
Verified purchase

The desk top computer work good. I just need an adapter for me to connect it to my monitor.
Though I was able to install the bluetooth software. I cannot connect my iPhone 11 to
The desktop. If it's an android phone, you can easily check the android option but the iPhone option is shaded gray that you cannot click it to connect. Can you help?

Thumbnail of user arielt9
Ariel T.
1 review
0 helpful votes
December 19th, 2019
Verified purchase

product still has unknown password from previous owner, cosmetic scratches should have made device a little cheaper

Thumbnail of user davidm892
David M.
10 reviews
2 helpful votes
July 2nd, 2020
Verified purchase

Not the greatest experience with your website, it tried to charge my BofA card 10 times and it locked up my account. I had to call my bank and get my card released and they followed the transaction through to complete it. Check with your merchant account and shopping cart gateway to see what the problem is.

Thumbnail of user stephenr1653
1 review
0 helpful votes
December 2nd, 2023
Verified purchase

Good price got what I paid for, dated product in good condition. Would have preferred a better
Description of the product, non-lighted keyboard,no disk port just a better description.

Thumbnail of user arthurl106
Arthur L.
1 review
0 helpful votes
December 25th, 2019
Verified purchase

My call to the provided phone number wasn't returned.
I had/have a question about the monitor.
Art LaForge
*******186

Thumbnail of user ernestr36
Ernest R.
1 review
0 helpful votes
October 26th, 2019
Verified purchase

Fine, except therecis a notation on the desktop that says"

"Activate Windows
Go to settings to activate windows "
When I do so, I get a message that says "
Windows has reported that the hardware on your device has changed
error code 0xC004F211 "
What does this mean, & how do Ifix it ?

Thumbnail of user alanw353
Alan W.
1 review
0 helpful votes
December 26th, 2019
Verified purchase

My only issue was that the MB battery still had its paper cover on the down side and the delivery was longer than the 1-5 business days as advertised.

Thumbnail of user tylerb337
Tyler B.
1 review
0 helpful votes
August 13th, 2020
Verified purchase

Would have been nice if somehow I received a an email saying the mount was being shipped separately from the monitors. I called customer service because I thought it was forgotten but the individual was nice and let me know it was coming in another box.

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From the business

Great deals on desktop computers PCs, used computer monitors, business phone systems, & VOIP Phones.

Business History

For over 25 years, PCLiquidations has been refurbishing and selling business phones, phone systems, telecommunications equipment, computers, laptops, LCD monitors, dot matrix and receipt printers, POS systems, Scanners, touchscreens, and peripherals. We specialize in the refurbishing of business & office IT hardware as well as computer recycling with HIPPA compliant hard drive destruction. With nearly every brand of business phones in stock, our selection is unmatched.

Company Representative

Thumbnail of user chrisd293
Chris D.
Typically does not respond to reviews

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