• PCLiquidations

PCLiquidations

Overview

PCLiquidations has a rating of 4.67 stars from 14,898 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PCLiquidations most frequently mention customer service, great price, and shopping experience. PCLiquidations ranks 2nd among Computer sites.

Proactively asks for customer feedback

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Positive reviews (last 12 months): 86.6%
Positive
142
Neutral
9
Negative
13
7
See all photos

What reviewers want you to know

Positive highlights

  • I love the return policy and the customer service is excellent.
  • Thanks for the great easy to use shopping experience

Critical highlights

No critical highlights yet

How would you rate PCLiquidations?
Top Positive Review

“A perfect PC shopping experience”

David P.
4/10/24

I had previously purchased a refurbished PC from IBM, and received a POS PC that had all kinds of problems, so I was a little skeptical about doing it again. However, after checking out the reviews and doing some homework, I went ahead and bought a laptop from PCLiquidators. It's a nice laptop without any issues, and I got it for a great price! Shipping was fast, and the laptop was packed well. I would definitely recommend this to anyone!

Top Critical Review

“PC would not boot properly”

Bill H.
1/21/24

There were no issues ordering and receiving the PC. Once received, though, I never got past that "HP Sure Start" or whatever it's called. Luckily, I'm an old pro (literally) at this, and booted it with one of my Windows10 boot sticks.

Reviews (14,898)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (72) shopping experience (20)
Thumbnail of user laurs7
1 review
0 helpful votes
February 3rd, 2024

I ordered a Lenovo refurbished computer. It was a child's computer and it had no capability to perform any adult functions. I can tell they have catalog computer electronics degrees. You certainly are not buying from experts when you buy from these people. I will not say professionals.

Tip for consumers:
no.

Products used:
I did not use the computer that I purchased. I got rid of it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user thomasp2523
1 review
0 helpful votes
January 30th, 2024
Verified purchase

The one Asus monitor that arrived did not work properly and did not have a picture when plugged in.

Thumbnail of user rogerr794
1 review
0 helpful votes
January 19th, 2024
Verified purchase

The computers did not work correctly. Monitors flickered constantly. Other computers sent to take care of the problem had the same problem.
Returned all computers, monitors, and cables.

Thumbnail of user cameronm426
1 review
0 helpful votes
December 7th, 2023
Verified purchase

I received the computer. It has no hard drive and will not boot up. I'm very disappointed in this purchase and I would like to return it. Please advise.

Thumbnail of user dl636
1 review
0 helpful votes
December 12th, 2023
Verified purchase

We need to return this phone, does not work, we ended up using another phone from other office, please send me a RGA, I have requested this 3 times already by email, please email me back

Thumbnail of user joeh1960
1 review
0 helpful votes
December 22nd, 2023
Verified purchase

Have not been able to get the system to work. I will be returning for refund.

Thumbnail of user bruceg166
Bruce G.
1 review
1 helpful vote
August 12th, 2019
Verified purchase

You offered me a $10 coupon code, It took 20 min to hit my email, then when I went to use it 5min later it was expired.

Thumbnail of user edwardl960
1 review
1 helpful vote
June 6th, 2023
Verified purchase

The laptop charged I started it it started the Windows setup process I got as far as my email address I went to the next screen to enter the password the system would not allow me to enter anything into the box then the system rebooted and when it came back up it said there was no boot device found. I need to be processed a refund and would like a return shipping label so that I can send this laptop back it is currently dead in the water. It would be nice if I could be provided with a contact customer service phone numbers so I could speak to someone about this problem.

Thumbnail of user marcusanderinclifton
1 review
0 helpful votes
June 23rd, 2023
Verified purchase

There is no way they check their computers to ensure they are working & ready to use. Lost $150 & 10 hours of time from 2 computers techs. Unreliable. Huge risk to use them. Of the 17 working ones, multiple had problems.

Tip for consumers:
We were bringing laptops to Belize to install a computer lab for a school. I thought this company would be reliable. They offered to replace the laptop but we were in Belize, so no refund was possible. They didn't offer any refund for the work we had to do on at least 8 computers. Some still had previous owners personal information on them.

Products used:
laptops

Service
Value
Shipping
Returns
Quality
Thumbnail of user danc203
Dan C.
1 review
0 helpful votes
May 9th, 2018
Verified purchase

Number keys dont work. Refurbished should mean that all of the buttons work correctly. Returning with rma.

Thumbnail of user mw140
1 review
0 helpful votes
March 20th, 2018

We did not receive our additional headsets i ordered. No one has reached out to follow up about this, I just thought it was on its way... after i received the first box.

Thumbnail of user yasminen7
1 review
0 helpful votes
April 13th, 2023
Verified purchase

I received two products designated as being for the same phone. The desi is the right product but I never received the plastic overlay and instead got a different desi that appears to be for a different phone

Thumbnail of user bonnies227
Bonnie S.
1 review
0 helpful votes
August 30th, 2019
Verified purchase

First product didn't work. You are sending new product and I will return old when I get the slip. If the second one doesn't work. I'll be really annoyed and hope that you will send a second return slip and credit both orders.

Thumbnail of user davide2041
1 review
1 helpful vote
April 28th, 2022

These people advertise on thing but send a cheaper version of what you expect, They show a 32 GB ipad but sent they sent a 16 GB They will not correct even if your able to contact them. Been trying to get Chase card to prevent this fraud but they are just a bad so I would not recommend either one. Buyer Beware both itech and Chase Freedom

Tip for consumers:
As said buyer beware because the will never return calls or talk to you
And get a reliable cc not Chase

Products used:
Non

Service
Value
Shipping
Returns
Quality
Thumbnail of user jimd430
Jim D.
1 review
1 helpful vote
August 12th, 2019
Verified purchase

I was offered a first time shopper discount and when I entered it , it stated that it was an expired code

Thumbnail of user geneo40
1 review
0 helpful votes
April 9th, 2023
Verified purchase

You sent me the wrong thing you said free postage on return i had to pay postage i will never buy from yous again and i will post negative post if i dont get my money back i checked the bottom box just to submit i do not agree with your policies

Thumbnail of user davide1887
1 review
0 helpful votes
January 21st, 2022

This outfit did a bait and switch with me and what you think you get is not what you probably will get.
Beware of what their advertisements show - they sell scrap junk they don't an send invoice but bill your credit card

GOOD LUCK

Tip for consumers:
Heed warnig

Products used:
Ipad

Service
Value
Shipping
Returns
Quality
Thumbnail of user aa287
1 review
0 helpful votes
October 15th, 2019

Emails are responded to when the staff feels like to, very poor responses, shipping delays, had to cancel an order as it took over 5 days to process it.

Thumbnail of user br190
B R.
1 review
0 helpful votes
October 19th, 2019
Verified purchase

After trying for a couple of weeks to get this computer to work, nothing I tried did it. I understood this was a working computer, not one for parts only. I plan to call them Monday for a refund.

Thumbnail of user troyg53
Troy G.
1 review
0 helpful votes
December 20th, 2019
Verified purchase

When I received my order it was missing many parts. Then when I plugged in the unit it would not take a charge. Had to call and get a new battery sent. When I received the second shipment it was still missing a part anf had to call a third time to have it shipped. WOW!

Thumbnail of user lisab4736
1 review
0 helpful votes
April 19th, 2023
Verified purchase

We ordered two monitors come to find out only one was in stock. They credited need the one item not in stock and substituted another monitor charged me for it, and we have yet to receive it. This is my second email explaining this.

Thumbnail of user philt65
Phil T.
1 review
0 helpful votes
October 11th, 2018
Verified purchase

you gave me a $10 coupon code while browsing your site. A few minutes later I buy something and try to use the code and it says it is expired.

Thumbnail of user jamesm848
James M.
2 reviews
0 helpful votes
July 11th, 2020
Verified purchase

I received the item that I ordered but the color could not be adjusted, the screen was very dark, I and others tried to adjust it but could not. i called your customer service and was given return instructions by e-mail with shipping labels and I returned it by UPS on 07/08/2020 and was told my funds would be refunded.

Thumbnail of user deloresj24
Delores J.
1 review
8 helpful votes
August 14th, 2020
Verified purchase

I always order my PC needs from PCliquidators because the products are always good and I dont have to return upon my receipt.

I need a return label because the laptop is too slow for what I need to do and the Microsoft Office (365?) that I purchased for a year keeps asking for me to download it, but I'm using 'Word' now. I'd like return both items because it's not working for me at all.
Delores Johnson, *******455.
This is the 1st time I've ever had to return anything back to

Thumbnail of user anthonym280
Anthony M.
2 reviews
0 helpful votes
July 5th, 2020
Verified purchase

Phone does not work. Call for a return label so that can exchange phone. Never received. Left message and email friday. Haven't hear.

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From the business

Great deals on desktop computers PCs, used computer monitors, business phone systems, & VOIP Phones.

Business History

For over 25 years, PCLiquidations has been refurbishing and selling business phones, phone systems, telecommunications equipment, computers, laptops, LCD monitors, dot matrix and receipt printers, POS systems, Scanners, touchscreens, and peripherals. We specialize in the refurbishing of business & office IT hardware as well as computer recycling with HIPPA compliant hard drive destruction. With nearly every brand of business phones in stock, our selection is unmatched.

Company Representative

Thumbnail of user chrisd293
Chris D.
Typically does not respond to reviews

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