• Publishers Clearing House (PCH)

Publishers Clearing House (PCH)

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Overview

Publishers Clearing House (PCH) has a rating of 1.97 stars from 610 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Publishers Clearing House (PCH) most frequently mention clearing house, customer service, and gift card problems. Publishers Clearing House (PCH) ranks 15th among Sweepstakes sites.

  • Service
    74
  • Value
    74
  • Shipping
    67
  • Returns
    55
  • Quality
    76
Positive reviews (last 12 months): 18.8%
Positive
3
Neutral
1
Negative
12
50
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I wanted to return the last item but was unable to contact anyone customer service, again NOT WORTH IT!
How would you rate Publishers Clearing House (PCH)?
Top Positive Review

“My point of given young a chance at prize out of poor forgotten county's in America”

O$#*! D.
8/31/23

No one ever win black and young someone who could really make a difference with the founding like build safe havens for homeless in my home town or make a way for battered woman if I had a chance at pch I'd make it actually worth given the prize to a young driven to change our world and less fortunate world sum our system yet failing to accomplish after all their rules and restrictions to resources no homeless want to even get the help of the broken system if it ain't rules it's limits and hold backs

Top Critical Review

“Review”

Luke S.
2/23/24

I been with pch for a while and claiming my stuff until i had a question i called customer service got hung up on. Then called again the lady side step my question im dislike customer service not very friendly i m trying to figure out about the lotto i hit all the numbers but they wont tell me nothing there there starting be scandlist

Reviews (610)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (19)
Thumbnail of user ohshitdareal48
1 review
1 helpful vote
August 31st, 2023

No one ever win black and young someone who could really make a difference with the founding like build safe havens for homeless in my home town or make a way for battered woman if I had a chance at pch I'd make it actually worth given the prize to a young driven to change our world and less fortunate world sum our system yet failing to accomplish after all their rules and restrictions to resources no homeless want to even get the help of the broken system if it ain't rules it's limits and hold backs

Tip for consumers:
Give black young contestants a chance

Products used:
Game player

Service
Value
Shipping
Returns
Quality
Thumbnail of user shanta4190
1 review
0 helpful votes
August 15th, 2023

Arifur S.'s Reviews of Publishers Clearing House (PCH) & more | Sitejabber.

PCH Voices Could Be Experience Of Next Generation's Gamification Knowledge Or Makes You Millionäre.

Tip for consumers:
Arifur S.’s Reviews of Publishers Clearing House (PCH) & more | Sitejabber.

PCH Voices Could Be Experience Of Next Generation’s Gamification Knowledge Or Makes You Millionäre.

Products used:
No Language

Service
Value
Shipping
Returns
Quality
Thumbnail of user jasone926
1 review
0 helpful votes
August 14th, 2023

I really enjoy the new PCH app, very good graphics and easy to use, they have better games this time around.

Thumbnail of user paulm3861
1 review
1 helpful vote
September 11th, 2022

Takes a little bit of time and patience. They only pay out with digital online cards now. I wish they would go back to the option of a physical card in the mail. Like Visa/Mastercard!

Products used:
Amazon deposit

Service
Value
Shipping
Returns
Quality
Thumbnail of user donnaj811
1 review
2 helpful votes
July 14th, 2021

Publisher clearing House I guess I'm going to apologize to you for all these people I don't understand them they want okay the game's okay if the game's not working just I understand that text somebody let him know but for god sakes are you really saying that PCH is that bad people come on the games are free they're fun it's fun to watch somebody win for me of course I want to win but I enjoy seeing somebody else when I'm not going to get mad at PCH for that because I didn't win it's just so I would like to see more positive reviews than these poor pitiful reviews needless to say I love PCA publisher clearing House I give you five stars and I pray you all have a wonderful day God bless us all

Thumbnail of user luciaf31
2 reviews
7 helpful votes
January 11th, 2020

I have been playing PCH.com for a few years now and I have NEVER been forced to buy anything, in fact I have never purchased anything from them ever.

I am on PCH every day playing my games for free, entering sweepstakes, searching, lotto, scratchers and I am a elite vip.

Today Jan 1,2020 I got a email from PCH saying congratulations I was a winner. I won $10.00 and to watch for it in the mail.
Thank you PCH.com I was so happy when I spotted the letter in my inbox. I give PCH 5 stars actually 10 if allowed...

Tip for consumers:
If you are serious about winning stick to it and play search and win.

Serious fun playing at pch.com
Thank you

Products used:
No products just GAME PLAY and love it

Service
Value
Shipping
Quality
Thumbnail of user arifurs1
1 review
1 helpful vote
October 27th, 2022

Miracle PCH Sweepstakes Miracle Milloniear
Maker - Google Searching
PCH Consumers relationship Marketing Bonding Concept Top Concerns.

Tip for consumers:
Anyone legally 18 years and above ⬆️.

Products used:
Shoes, household items, Smart household products National Flags Hallowe’en decorating products flowers seeds trees, Collecting PCs Coins

Service
Value
Shipping
Returns
Quality
Thumbnail of user sandim31
1 review
3 helpful votes
January 31st, 2019

I've been playing PCH forever. Thought I have not won. I keep good vibes. U never know they just may knock on my door. I hope before I leave this ole world. If like to win where I win an pick someone else to win to. That way my Son an grandbabies will be set Finically. Just trust in GOD to take care of U. If it's meant to be it will happen. Stay positive an much luck to all..

Thumbnail of user jerryw244
1 review
19 helpful votes
September 26th, 2019

They keep saying you don't have to buy anything to enter. But I'm constantly getting emails telling me I have one more step to enter then they show all the stuff for you to buy. If you don't buy something then tomorrow you get another. LAST CHANCE OFFER. Scam

Thumbnail of user barbaral64
1 review
24 helpful votes
March 30th, 2016

I have been entering PCH since the early 1970's as a 20+ year old. I recently concluded, I am building castles in the sand that wash away with the tide as I am now 66+ years old and never won so much as a dollar. My last token totals were in the millions. I have stopped playing.

Time to construct on a solid foundation,

Thumbnail of user brianm2264
1 review
1 helpful vote
July 7th, 2021

If your looking for a quick win your not going to get it. It takes a special kind of person too hold the faith day after day with no wins. The truth is you probably will not win but most pch players play because it's fun and it gives people hope. I play because it gives me something to do and it passes time. I've never won in my three years red diamond level of playing but like I said it's fun dreaming about that big win and being part of the fun also congratulating people and supporting other players who are serious is fun. But no hardly anyone wins, but you never know it could be you and it's free just part of your daily routine gets you chances at big wins. I wish everyone best of luck and too my fellow players keep the faith and good luck. I'll be seeing you at red diamond level

Tip for consumers:
Just have fun playing no purchase necessary and it's always free too play

Products used:
Magazine

Service
Value
Shipping
Returns
Quality
Thumbnail of user christinaj32
1 review
5 helpful votes
April 15th, 2017

I love playing the games especially the token toss and the red door memory game lol. Whether I win or lose, it's all good. Thanks for making my days a little better PCH

Thumbnail of user evar57
1 review
2 helpful votes
January 15th, 2019

Those who call Publishers Clearing House a scam are just mad, because they haven't won anything. I haven't won a Sweepstakes yet, either, but that doesn't mean I should give up. Since when did PCH promise us that this Sweepstakes would be an AUTOMATIC WIN for ANYONE WHO PARTICIPATES, or a GET RICH QUICK opportunity? Last time I checked, NEVER. They DID, however, promise us that it will be worth it in the end, as long as we keep entering & don't give up. That's just like when you're on your way to becoming a famous singer, actress, etc. These kind of jobs aren't something that just happens overnight, nor is it the same as applying for a 9-5 job. You need to KEEP WORKING YOUR WAY THERE to make it happen. It's the same thing with Publishers Clearing House. Even though I have not currently won a Sweepstakes, I did win a few things thus far: 3 $10 checks & a $5 Amazon Gift Card. These are signs that I musn't give up, & neither should you as long as you choose to optimisticly keep going.

Thumbnail of user marks2850
2 reviews
2 helpful votes
August 13th, 2020

How come when your a VIP you show ads after every scratch card. Love the game and the winnings but I can't stand all the ads!

Thumbnail of user ronaldas
1 review
9 helpful votes
November 11th, 2018

I been playing PCH for 28 years! Never have I won a thing. Bought to much. Now I just play hoping to win one day. Think this is only in my dreams

Thumbnail of user jone49
2 reviews
4 helpful votes
July 29th, 2018

If youre planning to win, it could happen but not likely. Ive tried to win by killing the points to no avail and I have 350,000,000! I play for fun.

Thumbnail of user sharonl82
1 review
24 helpful votes
November 15th, 2016

Pch.com browser on a tablet I know is frustrating. I dont use a computer so I have no idea how others feel on a computer. But I have nothing but trouble with half the things not working for me to get through, or is broken down. And to top it off, now I have been hacked with the congratulations, Amazon $1000. 00 reward or iPhone X, thingy.
It pops up about twice a minuet and it stops me from everything there now.
But besides that, even putting in complains, you call tech support, they act like we reallly care about your enjoyment at PCH but they never fix the problem.
I do believe they know that you have been there a while so they figure they make nothing off of you using their system so they put you to the side to take care of the fairly new players who are more willing to spend their money on their crap. As far as anyone really winning the big prize is my only hope having my wish to hopefully one day come true like the rest of us. I know they are trained to treat you like you are important to them, but in reality you are not. They have the billion who are members of pch with the same dreams in hopes that they too will become a lucky major prize winner. I know when I was new to the system the sight ran smoothly, then more and more problems happen to the site as if its deliberate. Im sure most feel the same as I. I even remember the time many got a pop up with their name showing they won $10,000. Then soon to get an email saying it was a mistake. They kindly apologized saying we would be put in a special drawing for 10,000, but I doubt they ever had that special drawing. Seems they would of announced to us who had won that being many felt we been had. I really do think Pch is poorly ran. Their coding needs either better care or take care of the old players too.

Tip for consumers:
Just remember your chances are slim to win, millions of players with the same dream.

Thumbnail of user manuelam4
1 review
18 helpful votes
November 13th, 2016

Does anyone ever win I played the find it game from 9am to midnight. I beat the top token earner. By 29,000 points last night 11/11/201. I did not rececive any money! Manuela Mauder I have been on your site for 3 weeks now, The slots don't work they just keep spinning. The blackjack takes 20min to get a card

Thumbnail of user lisao67
1 review
2 helpful votes
February 14th, 2018

My friends and family do not believe in y'all but I do I have played for a very long time and I believe in y'all winning 5000 a week for life would help me and my mother out a lot and the past the 5000 on 2 my kids it would help them out in life.

Thumbnail of user valerieb489
1 review
5 helpful votes
June 9th, 2021

I've been playing everyday. Until one day, for the past week or two, your app froze up & keeps saying error! Can't play if the app won't download correctly! UGH

Thumbnail of user tonyay6
1 review
4 helpful votes
October 12th, 2019

I love PCH. I think it is so wonderful how they help make people's dreams come true. I have spent so much of my time playing their games. Thankyou PCH

Thumbnail of user larryp57
1 review
23 helpful votes
October 15th, 2016

Why does PCH lie about paying people when they win, I won $10,000 one day, the next day you send a bogus email saying you made a mistake, BULL$#*!! You don't pay people if they owe you money, not sure why we could pay you off if you were an honest company you'd pay people when they win

Thumbnail of user brendam125
1 review
7 helpful votes
February 6th, 2017

I can't wait to meet you guys is my big dream I believe in pch for years I do yes come visit me York, Pennsylvania waiting please

Thumbnail of user kathyb153
1 review
8 helpful votes
August 13th, 2017

I have won 3 times and received the check in the mail with in more or less of 3 weeks. My device is keep playing, trust me they are real.

Thumbnail of user rodg167
2 reviews
6 helpful votes
October 20th, 2017

I keep playing and win lots of tokens, just having fun! I redeemed some of my tokens and I won $250. So this does work, odds are long, but they are real.

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About the business

Publishers Clearing House (PCH) is direct marketing company which sells magazine subscriptions and merchandise while offering sweepstakes.

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