• PC Game Supply

PC Game Supply

Overview

PC Game Supply has a rating of 3.99 stars from 274 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PC Game Supply most frequently mention gift cards, instant delivery, and several times. PC Game Supply ranks 4th among Virtual Goods sites.

  • Service
    28

Proactively asks for customer feedback

This company responds to reviews, but usually not within the first month

Positive reviews (last 12 months): 60.9%
Positive
14
Neutral
2
Negative
7
51
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • The worst customer service I have ever experienced.
  • I paid 15$ for an apple gift card which I did not receive and it over a week now without any refund at all.
How would you rate PC Game Supply?
Top Positive Review

“Convenient and straight to the point”

Horus O.
8/12/22

So far my 4 years of experience with this website has been good. Despite some issues with payments not going through in time, delay when it comes to clicking certain options, It still does exactly what it's intended to do. And the customer service team are quick to respond. Which is a bonus!

Top Critical Review

“I was scammed”

Holdenmcgroin
12/12/23

Bad I was scammed for quite a bit of money and everybody's saying that there's nothing they can do about it and I have no way to contact anybody

Reviews (274)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (10) gift card (10) order (24)
Thumbnail of user gillianb37
1 review
0 helpful votes
February 16th, 2020

Had used this site a lot in the past to pick up Amazon cards, but unfortunately those are no longer available unless you purchase bitcoin.
I did ask customer service about it, and was just told it was going to stay as bitcoin only.
Never had any issues before, but I'll go elsewhere for my cards now.

Thumbnail of user davidm1144
1 review
3 helpful votes
May 4th, 2018

LAZY, automated con. I sent a note the brothers that own the place and it went directly to the half witted, non existent customer support. If everything is perfect, the order may work, but otherwise they will use their incredible intelligence to discern whether you are worthy to help and work with. So basically if there are ANY issues with the order, good luck!

Thumbnail of user kevink1659
1 review
0 helpful votes
August 14th, 2021

Etransferd the companys email made my payment of $155.95 but I didn't get a refeffece number. Still didn't get my paysafe card I tried to call the contact number it said out of service :/

Thumbnail of user user4
3 reviews
5 helpful votes
July 19th, 2013

I tried to buy an ultimate game card for Neverwinter and get the bonus zen before july 31st and I bought it waaaay before july 31st but I never got my bonus zen. Everyone is saying it is not their fault I didn't get my bonus zen and I have nobody to complain to in order to get my money. I can't even return the card since I used it. BEWARE of sites like this.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

PCGameSupply.com collaborates with Sitejabber, a reputable customer review platform, to gather and display genuine customer reviews. This partnership benefits both companies as well as potential customers seeking insights into the shopping experience on PCGameSupply.com.

Sitejabber serves as a trusted platform where customers can openly share their experiences, opinions, and feedback about various online businesses, including PCGameSupply.com. Customers who have made purchases or interacted with PCGameSupply.com can leave reviews on Sitejabber based on their firsthand experiences. These reviews cover various aspects such as the ease of navigation on the website, the efficiency of the purchasing process, the quality of the digital codes received, customer service satisfaction, and overall shopping experience.

The collaboration between PCGameSupply.com and Sitejabber enables prospective customers to access authentic and unbiased reviews. These reviews offer valuable insights into the reliability, credibility, and overall satisfaction levels of existing customers with regard to PCGameSupply.com's services. By providing a transparent platform for customers to share their opinions, Sitejabber helps potential shoppers make informed decisions before engaging with PCGameSupply.com.

For PCGameSupply.com, this collaboration is instrumental in building trust and credibility among potential customers. Positive reviews serve as testimonials that highlight the platform's strengths, such as prompt digital delivery, authenticity of codes, secure transactions, and exceptional customer service. Conversely, any constructive criticism or negative feedback shared on Sitejabber allows PCGameSupply.com to address concerns and improve its services to meet customer expectations.

The integration of Sitejabber reviews on PCGameSupply.com's website offers a comprehensive overview to new customers. They can access these authentic reviews directly on the site, allowing them to gauge the experiences of past shoppers before making a purchase. This transparency helps foster trust and confidence in the platform, influencing potential customers positively.

Overall, the collaboration between PCGameSupply.com and Sitejabber serves as a beneficial alliance in the online retail landscape. It empowers customers to voice their opinions, assists PCGameSupply.com in enhancing its services, and provides potential customers with a reliable source of information to make informed decisions about their shopping experience on PCGameSupply.com.

Business History

PCGameSupply.com had established itself as a prominent online retailer specializing in digital delivery of prepaid cards for the gaming and entertainment industry. However, specific details regarding the founding and early history of the company may not be publicly available or extensively documented.

PCGameSupply.com emerged in response to the increasing demand for digital codes, prepaid cards, and in-game currencies across various gaming platforms. The company recognized the evolving preferences of gamers and entertainment enthusiasts who sought convenient and instant access to these digital products without the constraints of physical purchases.

The platform was designed to cater to this need by offering a diverse range of prepaid cards for popular gaming consoles such as Xbox, PlayStation, and Nintendo, along with digital codes for platforms like Steam and various entertainment services. Its focus on instant digital delivery became a key selling point, ensuring customers could swiftly access and redeem their purchased codes.

Over time, PCGameSupply.com solidified its position by emphasizing authenticity and reliability. Unlike certain marketplace platforms, PCGameSupply.com opted to establish direct relationships with product publishers. This strategic decision allowed the company to source its products directly from publishers, ensuring that the codes delivered to customers were genuine, valid, and fully functional. This approach significantly reduced the risks associated with counterfeit or expired codes, fostering trust among customers.

The platform's user-friendly interface, multiple secure payment options, and commitment to prompt customer service contributed to its growing popularity within the gaming and entertainment communities. Its collaboration with review platforms like Sitejabber further strengthened its credibility by showcasing genuine customer experiences and feedback.

While the specific details of PCGameSupply.com's founding and early journey might not be extensively documented, its success and recognition within the gaming and digital entertainment market stem from its dedication to meeting the evolving needs of its customer base. By prioritizing authenticity, instant digital delivery, and user satisfaction, PCGameSupply.com has established itself as a reliable and trusted online destination for purchasing prepaid cards and digital codes in the gaming and entertainment industry.

Company Representative

Thumbnail of user chrisl154
Luke S.
Usually responds not within the first month

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