• Paytm

Paytm

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Paytm has a rating of 1.43 stars from 771 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Paytm most frequently mention customer care, bank account, and many times problems. Paytm ranks 825th among Discount Shopping sites.

  • Service
    103
  • Value
    89
  • Shipping
    81
  • Returns
    81
  • Quality
    82
Positive reviews (last 12 months): 11.1%
Positive
1
Neutral
0
Negative
8
91
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • This is the worst and most disgusting company and customer care ever..
  • Yesterday I was 2 recharge from Paytm both amount was deducted from my bank account n both recharge was failed.
How would you rate Paytm?
Top Positive Review

“PayTM Toll free. 70293. 38769. At us available”

Rahul K.
7/27/22

PayTM Toll free. 70293. 38769. At us available PayTM Toll free. 70293. 38769. At us available PayTM Toll free. 70293. 38769. At us available

Top Critical Review

“Transaction showing pending.”

Jayendra Kant R.
9/11/23

It's my personal experience that Paytm is worst App in the world. After 36 hours payment showing pending and no body responded regarding my problem. They are saying that after 48 hours we will tell you reason. If you make a urgent fund transfer through this App. It means you are using worst app. I personally suggest that never use this App in future.

Reviews (771)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer care (200) bank account (31) customer service (65) customer support (27)
Thumbnail of user shaurya.sp.prashar
1 review
0 helpful votes
July 18th, 2023

Application is okay. Simple and easy to use.
The after sales services /Help team is trash. Have been after them for almost 2 weeks now and these Useless people are just...
It feels as if yeh customer handling wale are taking muft ki salary. 0 kaam karo poori salary uthao.
Inshort Paytm help team = $#*!

Thumbnail of user crazyb8
1 review
0 helpful votes
September 30th, 2019

Thank you paytm Paytm customer care numberThank you paytm Paytm customer care number numbernumber numbernumber

Thumbnail of user poojak66
1 review
1 helpful vote
August 17th, 2022

Paytm Customer Service Number Related Solved Call Now issues 7866. 8558. 11. Paytm Customer Service Number Related Solved Call Now issues 7866. 8558. 11..

Thumbnail of user sonut6
1 review
0 helpful votes
August 13th, 2022

Mera PAT TM बिजनेस अकाउंट ब्लॉक कर दिया गया हैं
हमने कस्टमर केयर पर 3 दिनों से लगातार फोन किया कोई सोल्यूशन नही हुआ हमारी कंप्लेन का. (टिकट no *******542, *******798)
कस्टमर केयर वाले 24-48 घंटे बोलते है की आपकी कंप्लेन सॉल्व हो जायेगी बड़े अधिकारीके पास टेक्निकल डिपार्टमेंट में भेज दी गई है पर कुछ नही हुआ

Service
Value
Thumbnail of user paytmc1
1 review
0 helpful votes
August 6th, 2018

Paytm online customer care helpline number (76OOOOIOO3) balance refund balance pending any problem to call back.

Thumbnail of user deepakk66
1 review
0 helpful votes
April 19th, 2019

PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM CARE HELPLINE... *******496
PAYTM

Thumbnail of user fazalullas
1 review
16 helpful votes
May 25th, 2020

I had ordered a Bluetooth handsfree device, I received detective peice rather it's rejected peice not working from the day I have received, when I wanted to complaint, the message says I don't have the facilities to do so, This purely shows that the supplying company and Paytm are involved in cheating customer, they not only send rejected peice they also don't answer these are well planned cheaters who are planning to cheat people I have experienced twice, my request to all the people never buy anything because it's sure that they will send you such an item which you only have to throw in Dustin without using even once, try and buy online only with flipcart and Amazon not with this cheaters who don't even respond for your hard earned money spent

Thumbnail of user asrafulh2
1 review
0 helpful votes
September 5th, 2022

Paytm customer care number O7O29OII9I8 any one any problem solution cantact number O7O-29-OI-I9-I8 any problem

Tip for consumers:
PAYTM CUSTOMER C ARE HELPLINE NUMBER O7O-29O-II9I8 ALL PROBLEM SOLUTION CALL NOW *******918

Products used:
PAYTM CUSTOMER C ARE HELPLINE NUMBER O7O-29O-II9I8 ALL PROBLEM SOLUTION CALL NOW *******918

Service
Value
Shipping
Returns
Quality
Thumbnail of user haidera1
1 review
0 helpful votes
March 11th, 2017

Really; Paytm is one of the single gateway where we can trust for secure payment,
I was facing payment issue with Paytm but Paytm resolved my issue shortly,
I m really too much happy with ur Services greatest service provider of payment gateway...
I don't have words to explain how I m impress to use it...
Thank you so much Paytm and all entire team

Thumbnail of user paytmc7
2 reviews
13 helpful votes
November 28th, 2019

Paytm Payments Bank of America account but I don't know if I can help with number to be a look forward for the mail but I don't know how to do it and I will be there in the shower

Thumbnail of user srirama3
1 review
0 helpful votes
July 19th, 2021

It is good one for all payments superr good one for all products and payments good one for all money safe paytm App install all...

Tip for consumers:
Good

Products used:
Dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user kumkumm2
1 review
0 helpful votes
November 13th, 2020

Paytm customer care halpline number call now customer care ##*******031##*******031///*******031////*******031///

Thumbnail of user rajendrak30
1 review
0 helpful votes
November 2nd, 2021

1. Paytm Customer Care number *******-66-1843 This Diwali Best offers. CashBean
2. Download the CashBean app from the Google Play store.
3. Register yourself via phone number on the app.
4. Select the product you are looking for.
5. Fill in the loan application form with your basic information, enter the loan amount you want to borrow, and submit the application.
6. CashBean is merely a facilitator providing the Platform for any person in need of financial products... CashBean is **not** a Financial Institution under the Companies Act, 2013 or the Banking Regulation Act, 1949 or any other laws for the time being in force in India.
7. It is true that banks will not allow their money to let-go easily. A due course of action will take place. But if one is unable to pay personal loan EMI (say), this does not make him/her a criminal... **Loan defaulter will not go to jail**: Defaulting on loan is a civil dispute. EMI..

Tip for consumers:
Emi

Products used:
Pent emi

Service
Value
Shipping
Returns
Quality
Thumbnail of user gurib
1 review
0 helpful votes
July 10th, 2019

This customer service is very great i want to change my mobile number. But i can't find the any way to change number so i requested to paytm customer care center. The provide me very good guidance and finaly i changed my patm number
With reguardings
Guri brar

Thumbnail of user vinayakal1
1 review
0 helpful votes
September 29th, 2017

Good service and if any refund problem is there not to worry ur amount will come within 3 to 4 days. Because I have experience about this

Thumbnail of user paytmk
1 review
9 helpful votes
April 27th, 2019

Paytm payment customer care helpline number *******980Paytm payment customer care helpline number *******980Paytm payment customer care helpline number *******980Paytm payment customer care helpline number *******980Paytm payment customer care helpline number *******980Paytm payment customer care helpline number *******980

Thumbnail of user wilsonn3
4 reviews
22 helpful votes
February 8th, 2016

I have used the services of Paytm in India since a very long time. Earlier, to recharge my cellphones and later for a seamless, competitive priced online experience. I have used the site to order food, pizzas, shop for clothes, cellphone, mobile accessories & even purchased a Treadmill. Their Wallet system & Cashback is unique & adds a lots of value to the shopping experience. I would strongly recommend Paytm for their services!

Thumbnail of user sanjayg9
1 review
12 helpful votes
February 15th, 2018

I want to add money to paytm wallet and unknowingly it got added to paytm gift voucher. Then i called so called 24*7 customer care(wallet department) where i waited almost for an hour to get a response. Finally they picked my call and i explained in detail the above scenario. He(customer care executive listened to me) and was saying only one word i. E we can't transfer it back to your account once payment has been made to wallet through credit card. So i asked him few questions were he doesn't have an answer.
1)Why do you allow to transfer to wallet through credit card?(you should have a pop-up saying you cant make this transfer in red). He say's that my paytm app is not updated. So is the previous version of paytm app released without testing?
2)Why does the money directly go into paytm gift voucher?(you should have blocked the transfer instead). I know this is the way to increase your paytm sales and usage of app)
3) When i was waiting for customer care to answer my call, I was just checking ways to get back my money. I just selected two seats(Movie tickets) and clicked on proceed. It automatically deducted amount from paytm gift voucher(Paytm strategy).
Finally when you talk to customer care representative by wasting almost two hours of your time and 1000 rs. They will only say: 'Sorry sir, You have to use 1000 rs of your gift voucher'.

I'm taking time to write such a big review so that it can be helpful to someone like me.

Thumbnail of user parveenk24
1 review
1 helpful vote
June 30th, 2021

Our customer care is available Paytm 24*7 Customer Helpline 98, 83, 94, 01, 37, Numbers. 24*7. Currently, the helpline is available in English and Hindi. In case you need any further assistance, you can register your issue with us... Paytm 24*7 Customer Helpline Numbers. Movies and Events...

Tip for consumers:
Our customer care is available Paytm 24*7 Customer Helpline 98,83,94,01,37, Numbers. 24*7. Currently, the helpline is available in English and Hindi. In case you need any further assistance, you can register your issue with us... Paytm 24*7 Customer Helpline Numbers. Movies and Events.

Products used:
Our customer care is available Paytm 24*7 Customer Helpline 98,83,94,01,37, Numbers. 24*7. Currently, the helpline is available in English and Hindi. In case you need any further assistance, you can register your issue with us... Paytm 24*7 Customer Helpline Numbers. Movies and Events..

Service
Value
Shipping
Returns
Quality
Thumbnail of user swedeepa
1 review
0 helpful votes
May 3rd, 2017

I am very satisfied with paytm as i always get my cash back within an hour. I had ordered a beard oil and i was given the expected delivery date on 8th may 2017. Since i had to leave the town little early i had requested a day early to my departure to deliver my product the next day and surprisingly i received that product the next day which was 5 days earlier than the expected date.

Thumbnail of user aametk
1 review
3 helpful votes
October 21st, 2018

Paytm custome Care number 9OO5O9O1OO//
Paytm custome Care number 9OO5O9O1OO//
Paytm custome Care number 9OO5O9O1OO//
Paytm custome Care number 9OO5O9O1OO//

Thumbnail of user tinad39
1 review
0 helpful votes
December 1st, 2015

I purchased from paytm lots of items - mobile, saree, tops bedcover, parker pen, numbers of t shirt, shirt, pair of jeans, ornaments, kids branded shirt and many more things mainly during festive season.
Change items many times, it was totaly hassle free. THE MOST IMPORTANT THING TO ME IS THAT ANY TIME RECHARGE OF MOBILE BY PAYTM WALLET WITH OFFER. ITS REALLY VERY GOOD SIDE.

Thumbnail of user angelinas12
1 review
0 helpful votes
December 25th, 2016

Paytm is the best shoppin app. I didn't find it fraud. Delivery service is very quick and product are of good quality and at lower range..

Thumbnail of user sakthis1
1 review
0 helpful votes
February 16th, 2016

Thank u immediate response for our complaints & very good service to the customers. I am satisfied ur service. Keep as it is forever. Thank u.

Thumbnail of user manishk33
1 review
2 helpful votes
April 1st, 2018

PayTM one97communication helpline Customer care helpline number*******853//*******853
Customer care helpline number*******853//*******853
Customer care helpline number*******853//*******853
Customer care helpline number*******853//*******853

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Paytm.com - Make Instant Digital & Utility Payment, grab latest Entertainment Tickets Online with Great Offers and Discounts and let your Travel be much easier & fun-filled! Free Payment Gateway

How do I know I can trust these reviews about Paytm?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Paytm?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business