• Paytm

Paytm

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Overview

Paytm has a rating of 1.43 stars from 771 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Paytm most frequently mention customer care, bank account, and many times problems. Paytm ranks 825th among Discount Shopping sites.

  • Service
    103
  • Value
    89
  • Shipping
    81
  • Returns
    81
  • Quality
    82
Positive reviews (last 12 months): 11.1%
Positive
1
Neutral
0
Negative
8
91
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • This is the worst and most disgusting company and customer care ever..
  • Yesterday I was 2 recharge from Paytm both amount was deducted from my bank account n both recharge was failed.
How would you rate Paytm?
Top Positive Review

“PayTM Toll free. 70293. 38769. At us available”

Rahul K.
7/27/22

PayTM Toll free. 70293. 38769. At us available PayTM Toll free. 70293. 38769. At us available PayTM Toll free. 70293. 38769. At us available

Top Critical Review

“Transaction showing pending.”

Jayendra Kant R.
9/11/23

It's my personal experience that Paytm is worst App in the world. After 36 hours payment showing pending and no body responded regarding my problem. They are saying that after 48 hours we will tell you reason. If you make a urgent fund transfer through this App. It means you are using worst app. I personally suggest that never use this App in future.

Reviews (771)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer care (200) bank account (31) customer service (65) customer support (27)
Thumbnail of user rahulk490
1 review
0 helpful votes
July 27th, 2022

PayTM Toll free. *******. *******. At us available PayTM Toll free. *******. *******. At us available PayTM Toll free. *******. *******. At us available

Thumbnail of user vickyr12
1 review
1 helpful vote
April 6th, 2017

I have 1900 rupees in my Paytm wallet and I forget my password so try more then five time and when next day I try they block my account temporarily since from March 23,2017 I give them my account statement 100 time but still when ever I call them they ask for statement, they never reply to my email, if any one know how to take care plz let me know, Paytm is now taking money giving silly exquisitely I'm fed up with them I know they not return my money,

Thumbnail of user kumarr44
1 review
0 helpful votes
September 25th, 2022

PaytmPAY CUSTOMER SERVICE NO >>83. 8. 8. 9. 0. 8. 6. 15
PaytmPAY CUSTOMER SERVICE NO >>83. 8. 8. 9. 0. 8. 6. 15 PaytmPAY CUSTOMER SERVICE NO >>83. 8. 8. 9. 0. 8. 6. 15
PaytmPAY CUSTOMER SERVICE NO >>83. 8. 8. 9. 0. 8. 6. 15

Service
Value
Shipping
Returns
Quality
Thumbnail of user smitad5
1 review
0 helpful votes
November 8th, 2021

Paytm is best for usning payment mode threw online I m happy'with the service I always use the service

Thumbnail of user manavr1
1 review
0 helpful votes
April 3rd, 2017

I can recharge, bills, flight booking with my paytm A/C. If any one has no paytm in their mobile, don't worry I solve ur problem but you have to pay the commission fee extra.
Thank you.

Thumbnail of user paytmc4
1 review
0 helpful votes
March 12th, 2019

Buy have not received yet. My account shows that refund back payment has been iiated and will be available by 20 june but not yrt received. Kindly take my problem seriously as I'm your customer
It's been ore t 15 days and I'm stil waiting for the refund do take this problem seriously as I'm your customers and its your responsibility to solve the problems, every time you just say 14 days but i have not yet received my refund amount.
Please help me Paytm mall
My order number = *******998

Thumbnail of user rahulk312
3 reviews
0 helpful votes
November 10th, 2020

Our customer care is available Paytm 24*7 Customer Helpline 629; 0881; 361 Numbers. 24*7. Currently, the helpline is available in English and Hindi. In case you need any further assistance, you can register your issue with us... Paytm 24*7 Customer Helpline Numbers. Movies and Events

Thumbnail of user pujar8
1 review
0 helpful votes
October 28th, 2020

Our customer care is available Paytm 24*7 Customer Helpline 86:37:09:88:82 Numbers. 24*7. Currently, the helpline is available in English and Hindi. In case you need any further assistance, you can register your issue with us...
Paytm 24*7 Customer Helpline Numbers.
Movies and Events...

Thumbnail of user narindars
1 review
0 helpful votes
March 4th, 2017

Your electronic items are not good last time I'm shopping mosquito his not right in return today receive hookah pen his not right.
So I'm confused because I'm next order or not but I'm shopping lakeme iconic Kamal, and more product are good.
Nd using paytm recharge bank transaction are aussam.
So please check electronic items.

Thumbnail of user dharanio
1 review
2 helpful votes
February 13th, 2016

Hi, im very much satisfied with paytm, slow delivery but its good. Most of the things in my home i purchased and recharge through paytm only, only one electronic product was worst but i raised return request they accept it and refund my amount but they didnt get back the product.

Thumbnail of user kamals13
1 review
1 helpful vote
December 4th, 2016

Very good

Thumbnail of user rahuls330
1 review
0 helpful votes
June 13th, 2021

Paytm customer care number 87; 56:83:08:13,, 24/7 new call
Paytm customer care number 87; 56:83:08:13,, 24/7 new call
Paytm customer care number 87; 56:83:08:13,, 24/7 new call

Tip for consumers:
Paytm customer care number 87;56:83:08:13 ,,24/7 new call
Paytm customer care number 87;56:83:08:13 ,,24/7 new call

Products used:
Paytm customer care number 87;56:83:08:13 ,,24/7 new call
Paytm customer care number 87;56:83:08:13 ,,24/7 new call
Paytm customer care number 87;56:83:08:13 ,,24/7 new call

Service
Value
Shipping
Returns
Quality
Thumbnail of user rahulk309
1 review
0 helpful votes
November 3rd, 2020

Call O7O61-78-24O3 Bank details for the same thing as you can see I have a few questions about the other day and I was wondering if you could send me a copy of the receipt for

Thumbnail of user minalj1
3 reviews
2 helpful votes
June 17th, 2018

Provide the best platform to do recharge online. Thank you for making India digital. They are making a very beautiful things in the world of internet

Service
Value
Shipping
Returns
Quality
Thumbnail of user karthikr4
1 review
1 helpful vote
February 18th, 2016

I ordered casual shirt on Sunday and received it on Tuesday. Packaging is good. I like the shirt very much. I was as like as in the image. Satisfied with the product. Awesome Seller!
I haven't returned any products as of now. Don't know abt that.

Service
Value
Shipping
Quality
Thumbnail of user arnabs4
8 reviews
10 helpful votes
July 6th, 2018

They have got an excellent payment option and their bank provides better interests than others. Definitely worth trying. However, need an Adhaar number to avail that facility.

Thumbnail of user bhawnan
7 reviews
206 helpful votes
February 11th, 2016

I got the 60% discount on the karbon mobile, so i order that and it's performance was good.

Thumbnail of user pankajk1
6 reviews
7 helpful votes
August 24th, 2012

Nice site for online recharges, very dynamic site. New changes every time.

Thumbnail of user abhishekb
1 review
0 helpful votes
May 1st, 2015

So… Someone, somewhere screwed up and Paytm ended up delivering a laptop for 30k instead of the originally ordered wifi router. Oopsie!
There's good stuff and there's bad stuff.
The bad: the original product wasn't delivered, the customer's actual requirement wasn't met.
The good: The customer is nice. He decided to inform Paytm rather than keep it. Paytm is nice. The customer was nice to them.

The result: Paytm might just decide to let him keep the laptop. Call it reward for honesty or token of thanks for the perceived negative PR which actually turned out positive!
Additionally, they might even send him the originally requested wifi router for free!

Someone on Twitter just called Paytm a ‘nice' company yesterday.

Here's why:

Took them less than 24 hours to create a huge buzz on twitter for Nepal relief. Pretty sure they would've managed to amass a ginormous amount of money to contribute to the relief fund. Needless to remind that they're also contributing an equivalent amount.

Like every other company trying to create a dent in the universe, they screw up too. The good bit: they admit it. They apologise. Then make up for it, turning haters into fans.

Apart from having a cool social marketing team (*******@Paytm on twitter), they seem to have a polite, smart customer support team.

And above all, the product - Paytm - the services: they're bloody good! I mean, how many other products / services do you know of that offer so much, (bill payments, recharge, wallet, shopping) all under one roof?

P. S: So the man decided to be honest about it. Do we really live in such a depraved world that a small act of honesty (which 'honestly' speaking, should be a given anyway, as its the 'right thing' to do), became headlines for online blogs and news dailys?

Service
Value
Shipping
Returns
Quality
Thumbnail of user rashmib2
1 review
2 helpful votes
October 29th, 2015

I think its the best site to achieve profit as comparision to other indian sites

Thumbnail of user shrutis5
1 review
0 helpful votes
December 10th, 2015

Love to shop from paytm. The quality of product is good and delivered on the time. Their services are also good.

Thumbnail of user nickr53
1 review
2 helpful votes
March 3rd, 2015

Paytm doesnt check the seller quality most of the time its not so gud but atlest the money is safe over there i have been using it since year havnt faced any kind of problm lyk dat

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About the business

Paytm.com - Make Instant Digital & Utility Payment, grab latest Entertainment Tickets Online with Great Offers and Discounts and let your Travel be much easier & fun-filled! Free Payment Gateway

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