• Paytm

Paytm

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Overview

Paytm has a rating of 1.43 stars from 771 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Paytm most frequently mention customer care, bank account, and many times problems. Paytm ranks 825th among Discount Shopping sites.

  • Service
    103
  • Value
    89
  • Shipping
    81
  • Returns
    81
  • Quality
    82
Positive reviews (last 12 months): 11.1%
Positive
1
Neutral
0
Negative
8
91
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • This is the worst and most disgusting company and customer care ever..
  • Yesterday I was 2 recharge from Paytm both amount was deducted from my bank account n both recharge was failed.
How would you rate Paytm?
Top Positive Review

“PayTM Toll free. 70293. 38769. At us available”

Rahul K.
7/27/22

PayTM Toll free. 70293. 38769. At us available PayTM Toll free. 70293. 38769. At us available PayTM Toll free. 70293. 38769. At us available

Top Critical Review

“Transaction showing pending.”

Jayendra Kant R.
9/11/23

It's my personal experience that Paytm is worst App in the world. After 36 hours payment showing pending and no body responded regarding my problem. They are saying that after 48 hours we will tell you reason. If you make a urgent fund transfer through this App. It means you are using worst app. I personally suggest that never use this App in future.

Reviews (771)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer care (200) bank account (31) customer service (65) customer support (27)
Thumbnail of user ajayk182
1 review
0 helpful votes
November 6th, 2022

Paytm customer toll free number 79. 08. 49. 41. 63
Paytm customer toll free number 79. 08. 49. 41. 63
Paytm customer toll free number 79. 08. 49. 41. 63
Paytm customer toll free number 79. 08. 49. 41. 63

Tip for consumers:
Paytm customer toll free number 79.08.49.41.63
Paytm customer toll free number 79.08.49.41.63

Products used:
Paytm customer toll free number 79.08.49.41.63
Paytm customer toll free number 79.08.49.41.63

Service
Value
Shipping
Returns
Quality
Thumbnail of user ramk148
1 review
0 helpful votes
July 17th, 2022

Exam time table number of devices allowed by the way to the way to the way to the way to the way to the way to

Tip for consumers:
Resolved: Pay customer care number..*******567 . all types regarding payment enquiry call us just

Products used:
Resolved: Pay customer care number..*******567 . all types regarding payment enquiry call us just

Service
Value
Shipping
Returns
Quality
Thumbnail of user anila29
1 review
0 helpful votes
September 3rd, 2020

200ka dth recharge karaya kat gaye 603 loot gaye. Paytm se bachao.ye hame loot lega. 403 wapas kijiye.

Thumbnail of user anweshab
1 review
0 helpful votes
April 21st, 2017

Last two transactions were paid- debited from donor's accounts but my (receiver's) wallet has not been updated for over 12 hours now. It is an extremely delicate transaction and the customer service personnel aren't picking up my calls. Such lack of professionalism is least expected from Paytm and is Highly disappointing.

Thumbnail of user jaswinders3
1 review
0 helpful votes
April 3rd, 2017

Pay tm... Hahaha...
If u pay a mistake... even paytm cant help u... its jst a $#*!ing app... which run by loosers...
Reason of my frustration--- yesterday i transaction 2000 at wrong mobile number...
Amount deducted from my wallet account... but showing pending in passbook... I tried to contact the owner of dat wrong number *******644... that isn't even in service...& then i contact paytm care no... the stupid team is saying,,, ur transaction successfully proceeded to the account... my wallet transaction id was *******658... anybody here whuu help me to get my hard cash back

Thumbnail of user sahik
1 review
1 helpful vote
March 12th, 2020

#paytm customer support and no #paytm customer support and no #paytm customer support and no #paytm customer support and no #paytm customer support and no ******************************************
#paytm customer support and no *******443

#paytm customer support and no *******443

#paytm customer support and no *******443

#paytm customer support and no #paytm customer support and no *******443

#paytm customer support and no ****************************

Thumbnail of user gurunatha1
2 reviews
2 helpful votes
October 13th, 2017

Since i do not remember the password, i am trying to reset my account password. But now the only way to reset password is by calling the customer care number *******388. But i have been trying and the customer care number is always engaged. I have been trying to reach out *******@paytm.com but got a automatic reply that any issues sent to that mail id are not monitored any more. It would have been very comfortable if Paytm also would provide the option to reset the password through a password recovery email.

Thumbnail of user rupak4
1 review
0 helpful votes
September 7th, 2019

Paytm customer care helpline number *******980//*******884Paytm customer care helpline number *******980//*******884Paytm customer care helpline number *******980//*******884

Thumbnail of user mukeshp8
1 review
1 helpful vote
November 6th, 2017

346 rs recharge fail in idea but not refunde my amount already 2 days I have been follow paytm help center but not any responsible feedback

Thumbnail of user abinashn
1 review
0 helpful votes
December 1st, 2016

Not satisfied. Asking for a refund status but nobody is responding to mails... also don't know why they have given that helpline number. U can never reach in that number. So pathetic

Thumbnail of user lokeshg3
1 review
1 helpful vote
February 28th, 2017

Paytm is a no. 1 fraud company i had lost 340 rs which never came back I had paid my electricity bill of last month money is deducted from my account but the bill is still pending it says payment failure in the paytm app... my mob nois *******438 never beleive paytm...

Thumbnail of user vruxap
1 review
1 helpful vote
October 30th, 2017

Successful message arrived, but no balance is done.
Even no help is provided from them.
Very bad and feeling cheated.

Thumbnail of user nepudevik
1 review
0 helpful votes
November 23rd, 2020

Paytm customer care number *******197... Paytm customer care number *******197... Paytm customer care number *******197...

Thumbnail of user shwetak5
1 review
0 helpful votes
April 24th, 2017

Can anyone give me paytm customer care number to contact them, i have orederd an gown and need early delivery

Thumbnail of user ratang2
1 review
0 helpful votes
August 30th, 2019

They don't care for customers. Money has been transferred to Act fibernet. Through payTm UPI app. The ACT has not recieved money. The money has been debited from my SB A/c for more than 2 week.The PayTm team does not have courtesy to make a single call or interact with customer after multiple communications.

Tip for consumers:
Be Careful. Customer service is atrocious

Products used:
payTm UPI money transfer to ACT fibernet internet service provider.

Thumbnail of user sandeepp4
1 review
1 helpful vote
May 31st, 2016

The paytm is not that much good
Yesterday i made a recharge, i got the recharge but the amount was deducted from my account for 2 recharge and i just got 1 recharge benefits.
Paytm need to improve and also takes care of the costumers satisfaction and if someone tells me to gave marks out of 10 then i just gave 3 to paytm.

Thumbnail of user nikunjl
1 review
0 helpful votes
August 10th, 2016

Hello Vijay Shekhar,

My order no:
Order no 1:*******283
Order no 2:*******808

Please resolve my issue order cancellation.
I have mailed many times to your customer care but no give me proper solution.
My order cancel by seller, this is not my issue, i buy product from your site not from seller.
I am your old customer, i always buy product from your site but now i am very fruatrated from your
Services. So from now i will never buy any product from your site, and i will share my review to others also.
Now Im tired and decided to clime and go to consumer court.

Service
Quality
Thumbnail of user karank11
1 review
0 helpful votes
August 11th, 2017

I bought some personal items from paytm, I paid more for the item, but whn I Rcvd it, the MRP was less, after I complained they r not giving the actual MRP price also, plz check every item MRP, whn u rcve from paytm

Thumbnail of user mounikaj
1 review
1 helpful vote
July 9th, 2015

I never expected this kind of service from paytm... i have ordered lip love lip care and a hp pavlion bag... at the time of placing order they took the money including delivery chargers,,, all the stuff... after 2day they will send me a text msg that we are trying to get the stock that is... and again they say that they dont have the stock they are refunding the money to my wallet. This is totally very bad... when u people are not carrying the stock plz dont display it.

Thumbnail of user pardipk3
1 review
0 helpful votes
October 3rd, 2019

Paytm customer care number *******908
//Paytm customer care number *******908//paytm payment good app for Android phone on the phone with you

Thumbnail of user aryas5
1 review
0 helpful votes
November 16th, 2016

Product which is shown in picture and which is receiving is quite different... Quality is not good. My first experience in paytm was bad. I consoles myself. Check the reviews first after that do the payment

Thumbnail of user rajanm7
1 review
1 helpful vote
November 26th, 2019

Paytm customer care help line *******532@@@@@jadcbjdkvsvad*******532@@@@@@@dgjjsssfgnxgsgjmjdfhjjjdddpppppottttttttmmmmmmmmmmmmmasdxcnnheuuklvfxcbnmj

Thumbnail of user ajayk6
1 review
1 helpful vote
June 3rd, 2015

I feel the product is good but the delivery process is too much slow even a metros.
If i order any of the product from paytm. I didn't get in same time which showing there.

Please improve your delivery service is good for you and customers.

Thumbnail of user mehakm
10 reviews
169 helpful votes
December 11th, 2015

According to me paytm is good only for recharge service but rather than i dont like anything which i order... i order a pair of shoes for my brother but it delivered after 12 days. Very delay in delivering...

Thumbnail of user sureshk5
1 review
2 helpful votes
July 31st, 2015

Mentioned No charges will be deducted for transferring amount from paytm walled to bank account. But in the last mentioned as 4% will be deducted from the amount transfer. What service is the providing, even tried calling their help-desk but No response.

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About the business

Paytm.com - Make Instant Digital & Utility Payment, grab latest Entertainment Tickets Online with Great Offers and Discounts and let your Travel be much easier & fun-filled! Free Payment Gateway

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