PayPower

Paypower is absolutely brutal! Can't talk to anyone to find the balance. Can't go online to look as they don't have an online site. Can't put the card number in cause the card does not match! Unreal...DO NOT EVER GET THIS CARD!

This card is focused on children,okj very young people who were brainwashed to think that cell phones are the only way to do things. If you are over 40 avoid like the plagues!. You cant access the card on your computer,ie check your balance, and look for scams. It's impossible to get a balance, they implement changes that are directed to cost them less and give you very bad service. They now want you to use your phone for all transactions, ie transfer money using your phone. As if there are no scams directed at your phone. They do NOT CARE ABOUT the customer at all. Their programs seem to be run by a 20-year-old and don't factor in that people do not want to do everything on their phones, that everyone uses a smart phone etc. AWFUL PROGRAM - horrible service on their call in as well. To get a balance, i was asked to send an email which would be responded ot in a couple of days. OMG

I have had these Paypower gift cards for a while and decided to check my balance. Went through their site to create an account just to find out they have taken 2.50 from me twice in the last 3 months on two cards. So I am out $10 dollars between both cards and I can't even go back that far to see if they have charged me more. It's only showing this year. They charged a dormancy fee. I heavily recommend buying a gift card from another company that won't steal your money.

My experience was similar to others. Website errors, rude and unprofessional customer service, can't reload, and was unusable for the online merchant. I bought this card for 9.99 at Canadian Tire who are clearly also profiting off our pain and should be held just as responsible. All parties involved should be ashamed and audited. I'm reporting to the BBB and Canadian Consumer Affairs, I recommend you do the same to get this fake service taken off shelves immediately

Bought these prepaid Mastercards to use for gas and groceries for a family vacation. The card worked once then declined every other transaction we tried it for. Customer service was a joke, saying it is working on their end. Their best solution was to purchase another card from them for $20 and a $10 activation fee so that they could transfer the money off the original card! After speaking to customer service 6 times and no resolution the cards still contain hundreds of dollars on them and decline every store/gas station we have tried them at! Worst prepaid card ever!

I am exercising a complete brak down in service by Pay Power Mastercard.
I purchest Pay Power Mastercard $450. Two weeks ago to make an online purchase. Two weeks later after 30 calls to cutamer sevice.
Thy maintain total controlle of my funds. Thy have my money and thy are denying me access to my funds.
Thy must collect a lot of abandoned funds is seems impossible to get anything resolved.
My rating is this is a criminal operation. No satisfaction.

When you try to reload a card the system creates a digital card for online use only. They will send your money back after 45 days via cheque and charge $10 for processing. Complete false advertising. Make all complaints to the retailers so they will stop selling these scam cards.

I tried to call two weeks in a row to finish to talk to somebody. They cancel my almost new prepaid card without telling me. I had money. I even received some refunds from orders anyway. They jam my card without telling me. An their website my account suddenly said a new card have been sent... and since then they refuse to give me my money or tell me wats is wrong. I cant transfer the funds on another card because i can only have 1 registered card. These are Thieves criminals that parasite our world!

Fraud lost all my money and no returns had to call the RCMP
To dispute the issue bought from a variety store where they're known to sell smokes to minors and meth pipes $#*!ed up world we live in

Whoever created this card is completely incompetent, card never works, pin is useless, can not use online. It is essentially a scam. You are charged almost $10 to activate the card they add on unneeded made up fees every month for "inactivity" even though the card is unusable. It is impossible to sign into your account when I sign in I am constantly barraged with error messages, I tried to combat this issue by changing the password however all of my attempts were screwed by some error message (they do not even mention the error a "unauthorized" message appears) Why is it unauthorized you may asked? I don't know either! I hope this business goes bankrupt considering everyone who runs it has an IQ of 7 and can't locate Canada on a map. Shameful.

I used the online process to get power, which is actually a third party, NOT the company itself. The power was hookup to the wrong apartment, I was told I had to pay another $35, they put that money on the wrong apt. Left my power off. Had to pay another $36 to set up a new acct to get power. All the money I paid earlier is in review and I may not get that back. After they were told I didn't want a contract plan they set it up anyway. Now they want to charge an additional $40 to cancel their service. They make errors and YOU pay.

No technical support when a technical issue happened-- I registered on the website and click to make this card reloadable, and nothing happened, called the customer support and they cannot do anything. The whole thing makes no sense. Wth I paid $509 for this $500 value sh*t?

Horrible card, horrible customer service. I bought, registered and used the card, no issues there. I went to reload it, and cannot log in anymore. I called the 1-800 number 6 separate times, and was finally dismissed with them telling me my browser on my phone is the issue. After being able to register previously? Give me a break. Also wasn't aware of the 4.95/month fee, so I lost the leftover cash left on it.

This card will not let you reload it i paid the 9.95 to have a reloadable card but its a huge hassel never buy one again

I went to an ATM, couldn't take any money but still paypower took the money out. I called them to start a dispute (as any bank will do for their customers), but they did not want to dispute it because they needed a receipt which I didn't have because "The transaction didn't go through".
If you read this, stay away from them, it is better to get a secured credit card with any registered bank. Pay Power does not have a commitment with us customers.
I will cut the stupid card and want nothing to do with them. Paypower are THIEVES.

I usually dont write reviews especially negative ones because i believe sometimes experience differs from one person to another but this one i FELT OPPRESSED. Imagine calling to asking for help and guidance and suddenly they cancel your account without giving an answer on why. I had 2300$ balance and they told me my balance is 0 and your account is canceled. I called and they left me on hold half an hour and then they replied by email that there was a mistake in the system. Without apologizing as if my feelings dont matter at all. They said they will send it as a cheque and i received it after a month.
They say you can do cash withdrawal with a daily limit. <<< bull$#*!>>> Customer support are not helpful at all. Card doesnt have taping capabilities and you cant add it to your phone payments. You cant do any prepaid. Seriously avoid it at all cost! Never again.

Paypower is the worst prepaid credit card ever, terrible customer service, card not excepted anywhere can't get MY MONEY back,,,, do yourself a favour stay away from PAYPOWER MASTERCARD!

I bought a paypower card anf the card that was in the package was the wrong one. They do not even want to refund since i trew my receipt. None sense i was robbed from them thiefs. This company should not even be allowed to do business i dont beleive this really unbelievable. How you can get robbed like this i will report them to rcmp.

I felt like I was scammed using this card. They were amazingly unhelpful when I was trying to sort out an issue and I will never buy one of these cards again if it is from paypower

I loaded $500 on the card for the first time when I went to activate it they asked how much I loaded on to it I told them $500 they said that's incorrect and because you don't know the amount that was loaded we can't help you with anything and that I need to email customer service. So I did so far I've called 5 times and every time I get the same thing we can't help you because you don't know the initial load amount I've sent several emails with pictures of my receipt and the card and I get a auto response saying someone will get back to me in 2 business days and no one does. I'm so frustrated they took my $500 and no one will even acknowledge me it's ridiculous and should be criminal. I only gave 1 star cause you can't give none. I'm contacting the news if they don't get back to me in 3 days

I joined paypower because I wanted a discreet credit card for on line purchases but now it's time to get a new card and they want all my personal financial records that is not what I signed up for so good bye paypower

A lost gift with no refund, activation or course of action! There was no way to retrieve the funds unless you load more or accept a unfair contract!

Got hung up on by customer support and told I would have to wait 45 days to get a cheque with my return. Terrible would not recommend.