About the Business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Great services overall. Payoneer follows services first. I am satisfied with all of their services
I created my payoneer account almost 4 months back and after that i submitted documents to verification center on their demand to get verified. But verification documents are still pending and under review even after months. Then, I do contact with payoneer customer service but didn't resolve my issue. Plz resolve my issue. Thanks my id *******
All my online payments from overseas clients taken care of by Payoneer highly professionally. The best part is I can send invoices to my customers and get the payment in my various bank accounts overseas as well as they have to facility to pay via their debit/credit card.
This is playing a great role in selling more with my own and also my customers' convenience.
Very Happy with Payoneer Services!
The rep was really helpful and clarify all my doubts
The customer care representative acted professionally and paid attention to details of my request. I am a happy payoneer customer. Keep. Up the good work
The only issue that i had it's because i think my account has not been verified but I uploaded an utility bill they told me to wait 24 or 48hrs to updatte my pending payment.
Payoneer provide best rates in comparison to other online payment providers.
Its nice support from payoneer. They are most helpful and solved problem quickly. You Just need to follow their instruction.
The support team are doing great, however, I have been following up my pending payments for a week now. I need to make emergency payment to a colleague at a critical situation however, my request is constantly denied. I would rely apreciate help with my pending payment.
I am really satisfied by the support team of Payoneer. And Miss Tonni has given me a very frankly support.
All payment are pending, i wait on verification still 05, january 2020,
Had an issue with Bank verification, however customer support went above and beyond to have the issues resolved
Its good i like the way of solution solving related problems
Good service. Thank you Cherryl. He was very quick to respond, friendly, and also completed the request promptly. Thank you again
I like their service. The customer care center is more friendly and they were able to understand my issue within few minutes. I recommend them to 10 stars.
It is a good experience though some services only for me are so slow i don't know why?
Based on my experience, i got a lot of concern to the worker of payoneer that i've been talk a while ago.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members