• PassYourTest

PassYourTest

Overview

PassYourTest has a rating of 2.0 stars from 229 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about PassYourTest most frequently mention customer service, cranberry juice, and safe kit problems. PassYourTest ranks 573rd among Vitamins & Supplements sites.

  • Service
    76
  • Value
    77
  • Returns
    46
  • Quality
    74

This company responds to reviews on average within 16 hours

Positive reviews (last 12 months): 30.4%
Positive
7
Neutral
0
Negative
16
60
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Upon calling the customer service line I received the $#*!TIEST service I've ever had.
How would you rate PassYourTest?
Top Positive Review

“I was hesitant.but i passed!”

Jasmine H.
10/28/23

I was a heavy smoker (weed) and needed to pass a drug test for a job. I purchased the 5 day cleanse and it came a day early. I followed the instructions to the tea. I was so nervous taking the test, but i passed! Overall, super satisfied with my results + product! Thank you!

Top Critical Review

“Scam”

Katie W.
4/18/24

Horrible company. Did the 10-day cleanse, followed it to a T, did 2 day pre-cleanse, 3 day post cleanse, followed the nasty diet and drown myself in cranberry juice and green tea daily. Signed up for coaching and they never reached out, called the guy after the last fail and he was insanely rude, called me a $#*!. Requesting a refund - highly doubt I'll get it. UPDATE: passyourtest.com DID provide a full refund. Grateful for that.

Reviews (229)

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Reviews that mention popular keywords

customer service (47)
Thumbnail of user katiew627
1 review
0 helpful votes
April 18th, 2024

Horrible company. Did the 10-day cleanse, followed it to a T, did 2 day pre-cleanse, 3 day post cleanse, followed the nasty diet and drown myself in cranberry juice and green tea daily. Signed up for coaching and they never reached out, called the guy after the last fail and he was insanely rude, called me a $#*!. Requesting a refund - highly doubt I'll get it.

UPDATE: passyourtest.com DID provide a full refund. Grateful for that.

Products used:
10 day detox

Thumbnail of user evanj157
1 review
2 helpful votes
February 5th, 2024

Have not smoked for 6 weeks/40+ days. Followed all directions. Drank ample amount of water and cranberry juice daily.
After you purchase the product thinking it's 5 day PERMANENT cleanse you will find in small writing it can take up to 8 days.
The final 8 cleansing pills also do not work so I hope no one sets up an actual test date thinking they'll pass. Waste of time and money.
Then the "coach" will tell you if you burn any fat the toxins will appear in your bloodstream and cause a positive test. Basically admitting this is a temporary solution and not permanent like advertised.

The customer service will talk to you condescending like and try to make you feel stupid every chance they get.

Products used:
5 day detox

Thumbnail of user cherishl14
1 review
0 helpful votes
April 12th, 2024

I smoke weed. I needed the cleanse for a pre employment drug screen. I had 6 days. So I paid for the product and an additional $30 for 3 day expedited shipping. It just never came. They refunded me but that didn't really help me now did it? I didn't get the iob. Thanks guys! Glad I put my trust in you!

Tip for consumers:
No....you just suck

Products used:
Fail safe kit

Service
Shipping
Thumbnail of user brendaf796
1 review
2 helpful votes
November 24th, 2021

Filled out the usage, weight, height & date. Recommended 5 day cleanse. Called on a weekend and told I'm good. Monday POSITIVE. Called & John said I was mis-advised and after asking for recommendations because test was 4 days later, eat the proper diet Also told its 6:01 pm and past his shift. A counselor of 15 yrs had nothing to help with 4 days left. Was very condescending. I had confidence in this company.

Products used:
RECOMMENDED 5 day extreme toxin levels

* PassYourTest attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Quality
Thumbnail of user kimberlyc2041
1 review
7 helpful votes
April 12th, 2023
Verified purchase

Not sure why it hasn't worked for so many people, but it worked for me and I'm a very heavy user. Just followed the instructions and diet as best I could. I will say I tried to contact customer service several times and couldn't get a response, so that's why four stars.

Thumbnail of user trentonc28
1 review
1 helpful vote
February 24th, 2024

I'm 275 bigger guy I had 30 days to pass my test I followed the directions and still did not pass my test I was a heavy smoker and that's why I bought the most expensive one. Money back would be great

Tip for consumers:
It did not help me pass my test or lessen my thc levels

Products used:
Heavy users nutra cleanse

Service
Value
Shipping
Quality
Thumbnail of user konnichiwajass
1 review
3 helpful votes
October 28th, 2023

I was a heavy smoker (weed) and needed to pass a drug test for a job. I purchased the 5 day cleanse and it came a day early. I followed the instructions to the tea. I was so nervous taking the test, but i passed! Overall, super satisfied with my results + product! Thank you!

Products used:
5 day cleanse

Thumbnail of user marissap145
1 review
6 helpful votes
December 13th, 2023

Husband and I both used the 10 day detox and we BOTH FAILED after following the directions to a T! This stuff isn't cheap...so the fact that we BOTH failed (and I hadn't smoked for almost 2 weeks before I started) is some bulls**t! I am so effing mad!

Products used:
Nutra cleanse 10 day detoxification

Value
Shipping
Returns
Quality
Thumbnail of user michaelb10601
1 review
3 helpful votes
July 1st, 2023

As a last minute option I decided to go with this product. I had many fears and no confidence that any product could help with my problem. The directions were precise and straight to the point. Somewhere between step 1 and my test results the peace of mind came back to me. (I PASSED) I am a firm believer in this product and "HIGHLY" recommend this to anyone with any "Emergency" who is looking for a clear shot for a positive outcome.

Thank you

MICHAEL BROWN
06/29/2023

Products used:
Clean shot & clean caps

Service
Value
Shipping
Returns
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Thumbnail of user celticknight1971
1 review
3 helpful votes
December 26th, 2023

Took clean shot followed instructions to a T, hadn't smoked marijuana for 28 days so not to much in my system, failed for marijuana buyer beware

Thumbnail of user ryanc1578
1 review
2 helpful votes
July 15th, 2023

Bought several drug tests and the fool proof program. Didn't open or use either. Sent back the package and was told I would get a refund. No one ever contacted me even after I contacted the better business bureau. This company preys on desperate people, they'll claim their products are guaranteed and that they offer a full refund, but both of these claims are bull $#*!. If you are reading this, don't spend your money with Nutra-Cleanse, it's a dangerous and unhealthy way to waste your money.

Service
Value
Shipping
Returns
Quality
Thumbnail of user matthewc1395
1 review
9 helpful votes
March 25th, 2022
Verified purchase

Followed instruction to a T. Haven't smoked in 10 days. 6'2" 230. Heavy user. Failed. I used Narco Check test which will show levels. Still testing between 50 and 150. They say they offer refunds so we shall see if they hold up to that end of the bargain. No spite or malice. It is what it is. Just trying to save people from wasting money.

Products used:
Sure Shot

Service
Value
Shipping
Quality
Thumbnail of user rebeccam2575
1 review
5 helpful votes
May 24th, 2023

Dear God! My poor backside! I did a 10 day cleanse (purchased last year but never used) and then the clean shot, followed all instructions to the letter, and still failed. The 10 day cleanse was not harsh, but the clean shot was BRUTAL! Reminds me very much of a colonoscopy prep… it just comes out of you whether you want it to or not. Nope, never again!

Thumbnail of user akeemm6
1 review
6 helpful votes
March 22nd, 2022
Verified purchase

Did not work I followed every instruction. I stayed away from toxins for more than 48 hours. I did not eat 10 hours prior to drug test and still did not work, it only change the color of my pee. It may help extract the toxins, but it definitely doesn't hide thc or the levels of it in urine.

Tip for consumers:
Just stop smoking for a couple of weeks then try using it.

Products used:
Same day cleanse with cleanse shot

* PassYourTest attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user shellyplatinum
1 review
1 helpful vote
July 10th, 2023

Needed to get clean in 2 weeks, bought Nutra Cleanse 10 day and it worked. I also power walked and added lemon and vinegar to my water and I am now passing home drug screen. Great product!

Products used:
10 day cleanse

Service
Value
Shipping
Returns
Quality
Thumbnail of user kimc1920
1 review
2 helpful votes
September 22nd, 2023

After not using the product and Opening the UPS BOX, they do not accept the actual product back even if it wasn't used or opened. Most reliable companies provide excellent customer service, unfortunately this process looked too shady. Stick with detoxify mega cleanse. Cheaper and way more reliable.

Products used:
Detoxify Mega Cleanse

Service
Value
Shipping
Returns
Quality
Thumbnail of user stevef1124
Steve F. – PassYourTest Rep

We pride ourselves on selling high quality products. In order to maintain the quality and integrity of our products we never restock or resell any items that have been in the hands of previous customers even if they are unused.

With the recent pandemic in mind it is even more important now than ever to consider the health and safety of our customers and our employees in regards to the transference of goods and services.

As detailed under the shipping Tab on Passyourtest.com
https://www.passyourtest.com/shipping/

• To maintain the quality and integrity of our products and for the health and safety of future customers we do not restock or resell products which have been in the hands of previous customers. Once an order has been delivered we cannot accept a return of unused items.

This has been our policy for over 22 years and is part of the terms of service that you must agree to when placing an order with our company.

Thank you.

Thumbnail of user stephens2521
1 review
9 helpful votes
January 19th, 2023
Verified purchase

First of all it does not work. Second, the customer service is HORRIBLE. They claim you will have a "coach" to help you but that it complete bull$#*!. They refuse to stand behind their product. I purchased the 10 day cleanse just to be extra sure and still testing positive. STAY AWAY from this company!

Tip for consumers:
DOES NOT WORK. TERRIBLE CUSTOMER SERVICE. THEY REFUSE TO STAND BEHIND THEIR PRODUCT.

Products used:
NUTRA CLEANSE 10 day detox program

Thumbnail of user luisp541
1 review
6 helpful votes
March 5th, 2023
Verified purchase

Their products don't work. No wonder you can't leave reviews on their actual page. Horrible customer service as well. Please try alternative options.

Products used:
Nutracleanse

* PassYourTest attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user ceciliap127
1 review
5 helpful votes
July 13th, 2023

I definitely recommend this product. Same day results for emergency situations. I will use in future if needed.

Tip for consumers:
Whatever you do don’t self test at home just move forward and do as the instructions say and what the coach advises. And you will pass

Products used:
Fail safe kit

Thumbnail of user chantaviah
1 review
6 helpful votes
May 19th, 2023

I followed everything they told me to do completely and this still didn't work for me I'm so upset there's a reason why you can't leave real reviews on there page there a scam don't buy from this company!

Tip for consumers:
And again they are scammers don’t use this product they don’t even answer the phone.

Products used:
5day cleanse

Service
Value
Shipping
Returns
Quality
Thumbnail of user bretts632
1 review
3 helpful votes
November 21st, 2023

The product might work for an instant test but any lab test will eventually figure out the urine is diluted, or will identify the substance you are trying to hide. Overall, a waste of money, because you can pass instant tests with less costly methods. Again, PRODUCT DOES NOT WORK FOR LAB TESTS.

Products used:
Emergency same day solution

Service
Value
Shipping
Returns
Quality
Thumbnail of user greenridgetrl
1 review
1 helpful vote
August 2nd, 2023

I am 63,179 lbs. I am not a heavy user. I used maybe 3-4 puffs an evening while on a three week vacation. I purchased the extreme 5 day kit from their website. I followed the instructions and the menu suggestions carefully and was actually testing negative by the third day. Loved the confidence going in to take the required test. Passed with flying colors.

Value
Shipping
Quality
Thumbnail of user stevenm2297
1 review
4 helpful votes
September 8th, 2022

Im 165lbs with about 8% body fat and smoke maybe twice a day before bed to sleep. Did exactly what the directions said. Failed the test. This is fraud and the company should be shut down for ruining opportunities instead of helping 1000% false advertising

Tip for consumers:
Don’t just dont

Thumbnail of user an222
1 review
4 helpful votes
June 11th, 2022
Verified purchase

I purchased the fail safe kit and after speaking with the help line(who wasn't very pleasant) to ensure I was following the proper directions. I failed every at home test I took. Was toxin free for 10 days, drank over a gallon of cranberry/water for 5 days prior (as directed) which made no difference

Products used:
Fail Safe kit

* PassYourTest attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Quality
Thumbnail of user joshc565
1 review
0 helpful votes
July 6th, 2023
Verified purchase

It had been 5 weeks since last use and I was still testing dirty with at home tests. I needed something to help get me clean quick as I needed to pass test. Completed five day detox following instructions and by day five I was testing clean. Took test following day and passed! Worked for me.

Products used:
5 day extreme detox

Service
Value
Shipping
Returns
Quality

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From the business

PassYourTest.com offers cleansing products & detox programs to help rid your body of unwanted toxins. Clean out your system with a range of detox products.

Company Representative

Thumbnail of user balinm
Balin M.
Typically responds within 16 hours

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2.0
229 reviews
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