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PartyCity has a rating of 1.36 stars from 256 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about PartyCity most frequently mention customer service, next day, and order online problems. PartyCity ranks 158th among Party Supplies sites.
No positive highlights yet
First off I would like to say THANK GOD FOR BO! This Youngman listened to my needs and got me taken care of rite away. Federal way Party store Great Job Bo!
Employees don't get any kind of training, same reason why they can't help costumers, they are racist with every one. Worst company ever!
I called to cancel order I placed online 48 hours before the scheduled delivery. They require you call to cancel an order, which seems like a scam in retrospect. I was told my oder was canceled, that I would NOT be receiving an email confirming cancelation, and that I'd receive a refund in 72 hrs. Instead, I received my order and it wasn't even delivered during the original delivery time! So yeah, don't try to cancel an online order and expect a refund. OR try demanding confirmation in writing.
I ordered 9 of the 6 balloon sets. I filled out all of the checkout information.
I was told: "balloons weren't available in stores."
"They were not available curbside.
OK, I ordered them delivered. They were offered as being available delivered/
Next, my order was declined, "Unable to deliver to a Cedar Park, TX residence. I am supposed to pay and not get anything? Sorry, I can't afford to do that!
Tip for consumers:
Visit the store in person where you can walk out with what you pay for
Products used:
NONE. They wouldn't send them
Party City is a good place to get Halloween essentials and Birthday essentials, but it's a little over priced. If they lowered their pricing a little, I believe they could make a killing on sales.
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