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Claim Your BusinessParkSeed has a rating of 1.22 stars from 52 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ParkSeed most frequently mention customer service, credit card, and last year problems. ParkSeed ranks 52nd among Plants sites.
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Your products are awesome! Long time customer! You have delightful selections of plants, seeds, equipment and fertilizer!
I ordered some things with a Visa gift card on Feb 16th, it processed just fine online, even shows their payment pending on my card. I get a call from them on Feb 19 days saying it won't process and they need another form of payment. After back and forth (They said I have to register an address for my card but my card doesn't require that, it went through just fine, anyway...) I asked that they just cancel the whole order and refund my money. I then received an email message that they already shipped it (without payment apparently?) so I should write return to sender on it and send it back. I did that and they still haven't removed the pending payment on my card, so I still can't use my card! Side note- The original order should have only been for 98.57 so they also overcharged my card.
6 packets of Thyme seeds. Only 2 seeds have sprouted. 2 potted plants packaged in an unmarked box. USPS delivered it. Plants inside were a mess. One was sideways, out of the pot and smashed by the other. No markings saying LIVE PLANTS or handle with care. Dissapointed.
Tip for consumers:
keep receipts and shipping records. know, and use, the return policy if they have one.
I started gardening in all my spare time of 2020. Thanks to a friend and Youtube, I turned my black thumb green. So in 2021 I thought I would try growing from seeds. I bought some seeds from the H-Depot store, and some from a Dollar store. Then I found ParkSeed for my window box. I found a beautiful mix I loved, Fuseables® Silk 'n Satin Petunia-Bacopa Seeds 1 fuseable seed pellet with 2 kinds of plants, I bought 3 packs. When they finally arrived I had forgotten the name of what I bought. The name of the plants was not on the seed pack, it just said Fuseable Satin and Silk, so I went to the site. After a long search, and not finding it by the Satin and Silk name, I tried customer service. The live chat was useless, email never got back to me, so 3 days after email I called and got the "why are you calling" type of attitude. They did help me figure out what I had bought, but could give me no info past that, and there was no horticulturist I could talk with. So I followed the directions on the pack to a tee, and constantly referred to Youtube for all my seed knowledge and I was able to grow something from all the different seeds I bought. All of the ParkSeed seeds came up and I was excited. Once I planted the baby plants in the window box and added fertilizer, it took about 2 weeks to notice more growth. When they really started growing I noticed all the leaves looked the same, but thought that might change. So now after putting 20 baby plants in the window box at the beginning of May, it is August and all I have to show for it is in the pic below. The Bacoa came up, but no Petunia's at all, and the Bacoa is so low it barely even fills up or flows over the box. I added pics of the seed pack, what the website picture looks like and what my flower box looks like in comparison.
Here also is some of what the page said on the website.
"This combo planting is good for sun or shade. Both Bacopa and Petunia do a great job of withstanding the heat and humidity of long summers, and neither minds a bit of afternoon shade, either. Set them fearlessly on the baking-hot deck, porch, or back patio. They can take it.
Best of all, these blooms are self-cleaning, so you don't have to go around deadheading the literally thousands of flowers these plants will bear over their long 3 seasons of bloom. So low maintenance, so pretty, and so long-lasting.
Expect the Bacopa to reach about 4 to 6 inches high and to spread 12 to 18 inches wide, while the Petunia will stretch 8 to 10 inches high and up to 3 feet long. The perfect pair, they look great all season long, with no trimming, pruning, or arranging necessary."
Tip for consumers:
You should know your plants and be an experienced seed grower, because no one there can give you any advice when things don't grow as expected.
Products used:
Fuseables® Silk 'n Satin Petunia-Bacopa Seeds
1 fuseable seed pellet with 2 kinds of plants
I ordered several different seeds from Park Seeds thinking that I might have better luck with a specialized seed company rather than buying my seeds at Lowes or HD. Also, I wanted seeds that were wilt (particularly Fusarium) resistant. We baby our seeds starting them with the best soil indoors with a heated grow light, and we've always had good luck, until now. Many of our seeds did not sprout, and the San Marzano looks dreadful. I'm less than impressed but not enough to complain to Park Seed. I just won't use them anymore.
Park Seed is America's Choice for Seeds, Plants, Vegetables, and Garden Supplies
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