• ParisShuttleService

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Overview

ParisShuttleService has a rating of 1 star from 10 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ParisShuttleService most frequently mention credit card problems. ParisShuttleService ranks 40th among Airport Shuttle sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
How would you rate ParisShuttleService?
Top Critical Review

“This website is a scam. Please Avoid”

George m.
8/14/17

Just back from Paris July 2017. Booked to be picked up from Charles-de-Gaul Airport. Paid using credit card. No confirmation email. They did not turn up and kept hanging up when I rang. It's a big con. Needs to be shut down. Please do not use these people

Reviews (10)

Rating

Timeframe

Other

Thumbnail of user georgem223
1 review
0 helpful votes
August 14th, 2017

Just back from Paris July 2017. Booked to be picked up from Charles-de-Gaul Airport. Paid using credit card. No confirmation email. They did not turn up and kept hanging up when I rang. It's a big con. Needs to be shut down. Please do not use these people

Thumbnail of user jessn7
1 review
2 helpful votes
May 10th, 2015

We booked a shuttle from the hotel to the airport 5 days in advance, no confirmation mail, i sent them a mail, they never answered. The hotel staff helped us call them, the driver answered, and was rude. We decided to cancel it, the hotel staff tried to call back for 2 days noone answered. So we did what made most sense, block the credit card just to make sure they wouldnt be able to charge for something we didnt get. Booked a shuttle service with the hotel for the same price.
In short, NEVER use parisshuttleservice

Tip for consumers:
Never use it! Find a better one.

Service
Value
Shipping
Returns
Quality
Thumbnail of user petrae1
1 review
1 helpful vote
February 3rd, 2015

Because the Eurostar was 50 minutes late the driver didn't turn up. When I called the company the person said it was because the Eurostar was late (as if it was my fault!) We had to take a taxi which cost 20 Euros on top of having already paid 50 Euros to Paris Shuttle (What a ripoff!) The person I called said my credit card would be credited. After many emails I have sent to get my refund, there has not been one answer. Don't be ripped off by this company.

Tip for consumers:
Don't bother with this company!

Thumbnail of user brianc65
1 review
3 helpful votes
October 9th, 2014

Did not confirm until prompted then left us stood at the airport facing a long journey into and across Paris. They do not answer phone calls or respond to e/mails. The thing that really annoys is that you are redirected to them from an official web site

Tip for consumers:
DO NOT TOUCH IT IS A CON

Thumbnail of user vanessav14
1 review
1 helpful vote
April 17th, 2015

Un servicio terrible te piden todos tus datos tanto personales como de tu vuelo, y no te mandan ninguna confirmación de pago. Te estafan y aprovechan que eres turista. No responden el teléfono ni los correos.

Thumbnail of user saraht6
1 review
5 helpful votes
April 11th, 2011

Terrible service. Booked over the internet, was promised a confirmation email within 24 hours, chased up repeatedly, spoke to them twice the day before I travelled, each time they promised to call me back and never did. In the end I made alternative arrangements. Am now keeping a careful eye on the visa bill to make sure they do not charge me for a service they did not provide. Avoid at all costs

Thumbnail of user pepem1
1 review
2 helpful votes
July 1st, 2013

They left us in the airport without calling, they didn't pick up the phone in the whole day!. AVOID this pleople at all costs, this is a fraud.

Thumbnail of user robertm48
1 review
3 helpful votes
August 22nd, 2011

Terrible service. Dishonest people. I booked online, my plane got delayed, i called and was promissed to be refunded. Nothing happened an no replie from them. Do no use this site

Thumbnail of user ignacioa
1 review
2 helpful votes
April 16th, 2009

They take you money, but don't pick you up - This website as far I concern is a fraud they offer a service of shuttle in the web page that I reserved, they take the money from my credit card but never came to Beauvais Airport to pick us up.

I try in several occasions to phone the owner and he never answer the phone, I send three e-mails and never answer.

So if you don't like been taking for a ride with out going to pick you up don't use this website

Thumbnail of user sl10
1 review
2 helpful votes
October 21st, 2010

I booked a shuttle from the Paris Shuttle Service from CDG airport to Paris Disneyland. Paid for it with a visa card. Never heard anything back. Sent loads of emails but no reply... AVOID this site +++++++++++

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