ParcelFlow

Parcel Flow did a great job, can't fault them at all. Great service, friendly team and communication was on point.

Site is very user-friendly easy to use, could not have asked for a much better service! I'm out and about a lot so really appreciate the notifications.

Hi, Guys just would like to confirm shoes arrived and thank you for your service and please keep good work up

I have been using Parcel Flow for the last year for my UK webstore purchases. Pete and Team have always been super helpful, and have made sure my parcels land with me safe and sound.

I have even purchased glasses and they were double boxed and arrive in perfect condition.

I have recommended ParelFlow to my friends who do the same sort of shopping I do. I will continue to use them and I can't wait for my next lot of stuff to arrive!

Fantastic service, Paul was very helpful!
Package received in good time, thank you. I will be recommending this company to my friends and family :)

Thank you to the guys at ParcelFlow.co.uk. I use you for my small online retail business and you have been great. Thanks so much

I had a really good experience with this company - friendly staff, great services and an all round great company. Would recommend.

Good work, package received yesterday and as for communication updates- always good. Thanks and will use again.

A good level of service is provide and they offer excellent deals. The customer service is brilliant.

I have initially had a bad experience probably because of no response from them for almost two weeks but it was great after that. I have had Paul from Parcel flow contact me and resolved the issue quickly. He has been very helpful and when ever I have to make an order I first even confirm with him and I place the order. He even intimates me if there is going to be a delay because of a holiday in UK etc. So far I have not lost even one package and items arrive quite quickly and a tracking number is provided. So I have retracted my older review for this new one as the experience has been only better after the initial hick up.

Impressed with the service. From start to finish it was a hassle free process. Highly recommend this company. Thank you

Order received. Excellent service. I will spread the word here. Thanks a lot. Highly recommend to use, so easy and quick!

Excellent job, love the easy style and format of site. Very reassuring was your parcel notification form. Thx.

I used Parcel Flow after a terrible experience with a different company and I would certainly recommend them. Service was fantastic, reliable, and my delivery arrived on time despite issues with the seller, which Parcel Flow looked into on my behalf. No complaints whatsoever! A*

Thanks!

I have been using parcel flow for a year now and it hasn't let me down once. Prices are reasonable and the responses quick.

I have used this site for about two years and never had a single issue with them. I was a little surprised to see a couple of negative reviews on them. This is one of the only sites that lets you pay just per shipment rather than pay a regular membership. I wouldn't hesitate to recommend these guys to anyone I know.

They have had a hard time, but are doing their best.
I like them and i think they deserve a chance!

Loyal customer

Great service so far. My packages always arrived on time plus they have better price. I will definitely be using them again.

I have been using parcel for a little over six months and will definitely continue to. Any questions I had were quickly answered, thank you.

I used them for a parcel to Dublin, very professional and quick and priced well, the free handling also helps, thx Paul

I have used many parcel forwarders in the past e.g. Prime Secretarial, Skypax and some others too. From time to time I had problems with them which lead into money loss and headaches. But since I discover ParcelFlow, I know my parcel are in good hands.

Communication:
I am receiving email answer within a short time if I am sending during working hours question. Professionals answers and not "Canned replies" as they are really reading your emails. If you have any problems or need special attendance they always willing to support you, giving you option to solve problems within their possibilities. It is always a charm to talk to them.

Website:
Easy to setup your account and to maintain it. Fast loading so no cheap webspace and since I am using their service the website was always reachable with no down times. Website is well structured and you find everything every very easily. Managing your parcel thru the website is as easy as you would write an email. Payment is integrated seamless and fast processed. Most of the time I am using my cell phone so they website is very responsive.

Service:
Never had any problems that the parcel didn`t arrive at their location! They are very fast in processing your parcels. Most of the time I receive an email that they receive a parcel, I pay right away managing it from my cell phone and couple hours later is shipped and picked up by they freight company. I am using always parcel force for shipment so I am not sure if that also works with other e.g. RoyalMail or DHL. But yes, they give you many options on how to ship your stuff including consulation if you want. ALL parcels received from them!

Price:
Except like others, you don`t have here a membership here so you really pay if you use their service. Handling fees are cheap and the shipping fee is up to you since you have a choice with whom they should ship. So at the end I saved a lot of money from my last parcel forwarder.

Summary:
If you really look for a reliable parcel forwarder there are in my opinion only the guys from Parcel Flow the ones you should go for. Thanks for the great service in the last couple years and also looking forward to keep in touch with you guys.

By the way: Don`t thrust this bad reviews here, how easy is that just to write "I didn`t receive my parcel!" and giving zero stars. Look at the name next to it and think about it if you should believe them. If I would have a problem with somebody I would write pages of anger to give it more expression;)

Cheers
Andreas

P.s.: English is not my mother tongue so please forgive me for my gramma.

This is the only company I've found that charges per shipment rather than having to pay membership costs. Great friendly service and never lost a package.

This company for me its one of the best. Their services are awesome and very credible, very good professionals. I recommend this company to everybody... they are Great!