• ParcelFlow

ParcelFlow

Overview

ParcelFlow has a rating of 3.49 stars from 47 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ParcelFlow most frequently mention great service. ParcelFlow ranks 28th among Mail Forwarding sites.

What reviewers want you to know

Positive highlights

  • Thanks for the great service in the last couple years and also looking forward to keep in touch with you guys.

Critical highlights

No critical highlights yet

How would you rate ParcelFlow?
Top Positive Review

“Great!”

Jessica M.
2/20/19

Great service and very helpful and reliable. Would highly recommend and use again. Any problems they were happy to help at all measures.

Top Critical Review

“Total scam - lost my package”

Gaoing T.
11/4/21

My package just disappeared and receive no news from them despite numerous attampts to call and write. Total scam, stay away!

Reviews (47)

Rating

Timeframe

Other

Reviews that mention popular keywords

great service (6)
Thumbnail of user gaoingt
1 review
4 helpful votes
November 4th, 2021
Verified purchase

My package just disappeared and receive no news from them despite numerous attampts to call and write. Total scam, stay away!

Service
Value
Shipping
Returns
Quality
Thumbnail of user jirid1
1 review
4 helpful votes
July 25th, 2021
Verified purchase

Hello, I've got a parcel stuck at their warehouse since the 9 of july 2021. I've paid the forwawding service and got no response since. No one is answering my e-mails and the parcel is still there. Is it a scam? Order number 8545.

Thumbnail of user ericg114
1 review
11 helpful votes
February 13th, 2018

Terrible terrible service! Stay away, I am waiting for my parcels now for 2 months and I am worried that it won't ever arrive at its destiny. In 2016 they had good service, but since a guy names Pete Green took over, it's just SH*T. He doesn't reply to any emails and while I paid everything, the parcels are still at the depot.
These are a bunch of scammers. NEVER AGAIN will I use Parcelflow.

Service
Value
Shipping
Returns
Quality
Thumbnail of user kaisal
1 review
5 helpful votes
January 8th, 2018

We had 2 parcels shipped to ParcelFlow.co.uk, but they only updated one parcel, the other one they never updated nor send us email. We had over 20 items in the parcel.
The 2 parcels were signed by FRENCH and GARTLAND on DEC 19 AND DEC 21 respectively. They didn't reply my email, I called many times no answer. We will post every where online, and keep telling everyone in the forwarder field, just let everyone to know what kind of person they really are, and beware not to be scammed by them!

Thumbnail of user rsf1
2 reviews
4 helpful votes
November 12th, 2018

Please this are typical scammers! They receive packages and they never reply or contact with you! The phone is not working it's a big scam! Stay away! All last good comments are from them! The stolen one package of 3000 euros. Still no one is there! Stay just away! * and etc

*Personal information redacted by admin

Thumbnail of user robertac25
1 review
3 helpful votes
June 13th, 2017

Postal prices in France can be pretty horrendous so I thought I'd give Parcel Flow a go... What a mistake... They wanted to charge me £27.00 to send a tiny package that weighed a couple of hundred grams!
I emailed them twice to find out why they are so expensive but as you can imagine... Absolutely no response.
Do yourself a favour and steer clear of these scammers.

Thumbnail of user danield155
1 review
3 helpful votes
January 11th, 2018

Takes 2-3 weeks to get your package shipped
Responds to 1 out of 10 emails it seems with very little info and just a generic response.
Wesbsite charged me twice and they are taking forever to refund or even respond

Thumbnail of user marym556
1 review
2 helpful votes
September 18th, 2017

My parcel never arrived and after multiple attempts to contact them for assistance in tracing it, they never answered my emails. Totally useless and fraudulent, total waste of money. After closer inspection of their website, it does look quite amateurish and fake - please don't use them.

Thumbnail of user nikitat9
1 review
3 helpful votes
December 17th, 2017

I recently had a pair of beluga 2.0s shipped by adidas UK to a forwarder known as parcelflow, the package shows it's been delivered and received by Paul Vincent Gartlan on the fifth of December, who happens to be the director of parcel flow however the fowarding company is not replying to my messages and the parcel is not showing up in my packages, it seems they have tried to do a runner with my package

Thumbnail of user segund2
1 review
3 helpful votes
September 5th, 2018

Hello
Parcelflow received my package and did not mail me until I sent message to them, they later update it. I sent message to them to open it and confirm what is package, they I should give them permission to open it, which I sent another to them that I gave them permission. Now parcelflow did not reply my email again. I have sent several email to open this package but they did not reply my message, I don't know their mission for them not reply my messages. What will happen, If I make payment for the shipping, How am I sure they will ship my package because I read bad comment about this parcelflow company. It is a pity that this people are just rip off people like that.

Thumbnail of user rubys49
1 review
2 helpful votes
May 17th, 2017

SO! THE SITE SAYS FREE HANDLING FOR YOUR FIRST PURCHASE. Dictionary definition of handling handling charge - the cost of handling (especially the cost of packaging and mailing an order). So I decide to place an order just to try it out. I purchased a $30 t-shirt and I had to pay $50 to ship it my way. I tried to communicate with the company they never responded. They trick people into signing up and the charges are not fair. Stop ripping off people.

Thumbnail of user paulv38
Paul V. – ParcelFlow Rep

SORRY, BUT FREE HANDLING AND FREE SHIPPING ARE 2 DIFFERENT THINGS... WE'D BE OUT OF BUSINESS SHIPPING FOR FREE!

Thumbnail of user putrin
1 review
6 helpful votes
September 27th, 2016

My package has been arrived in their address from 24 august but no notification. No answer email. They disappear from the world!
Close the website if you stop running your business!

Thumbnail of user peterk116
1 review
3 helpful votes
February 8th, 2017

Same happened here - after they received two of my packages, they have not forwarded it to me and they did not answer to my requests. Stay away.

Thumbnail of user dh476
1 review
5 helpful votes
November 24th, 2017

Tracking number shows that my parcel has been signed for by parcel flow but nothing showing on there website, where is my parcel? I think iv been scammed. Stay away.

Thumbnail of user marka187
1 review
2 helpful votes
September 11th, 2016

Need help as my package are stil with parcel flow since 31-Aug-2016, I tried sending them emails and calling them almost everyday but no response. The bad part is the item I order is for my brother's birthday and not available in UAE and Philippines. I hope parcelflow respond to one of my emails.

Thumbnail of user henkh2
1 review
3 helpful votes
October 10th, 2016

There is now way to get in contact with anyone at this company

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From the business

Free UK address for all your UK online purchases if you sign up today. No hidden fees or subscription charges, low cost shipping. Parcel Forwarding from UK to Europe, US, International. Amazon UK, ebay UK and all your favourite UK brands. Will delive...

Company Representative

Thumbnail of user paulv38
Paul V.

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