• Parcel Direct

Overview

Parcel Direct has a rating of 3 stars from 28 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Parcel Direct most frequently mention next day problems. Parcel Direct ranks 31st among Mail Forwarding sites.

  • Service
    5
  • Value
    5
  • Shipping
    5
  • Returns
    3
  • Quality
    5

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
How would you rate Parcel Direct?
Top Positive Review

“Top Service”

Frank K.
2/24/21

Can't fault them. We use them for all our deliveries. They offer the best prices and are always on hand to help

Top Critical Review

“Sham Company”

A O.
12/16/22

Sham Company... Is my experience the norm? Booked a 1-2 day, very expensive, Irl to Uk service with UPS. Package lost immediately after pickup & PD say they have to wait at least 24 hours before UPS will revert with an update. PD couldnt care less.take no ethical responsibility for your items & will not find out where they are. Legal Docs, Totle Deeds for a property.missing.irreplaceable. Is it a 1 man operation from a shed?

Reviews (28)

Rating

Timeframe

Other

Thumbnail of user frankk417
1 review
0 helpful votes
February 24th, 2021

Can't fault them. We use them for all our deliveries. They offer the best prices and are always on hand to help

Service
Value
Shipping
Quality
Thumbnail of user seanb294
1 review
0 helpful votes
April 20th, 2020

My parcel was delayed in pick up, but after a quick call to Michael in customer service, he got the courier back to collect the parcel quick as possible. They prioritised the parcel and made sure it arrived on time. Thanks, great job

Thumbnail of user maryl1569
1 review
0 helpful votes
September 30th, 2020

Thanks to the team a Parcel Direct for all their help with my parcel. When it go stuck in customs, they were able to help get it cleared for me very quickly. Thanks again

Thumbnail of user joannea100
1 review
0 helpful votes
May 19th, 2020

Michael and the team there are so helpful and kind. The talked me through everything and the prices were great. Highly recommended

Thumbnail of user jamesp869
1 review
0 helpful votes
May 19th, 2019

Thanks to Michael and the team for all your help. My parcel was delayed in Customs in China, but they were on the phone to make sure it was all sorted quickly for me. Thanks so much!

Thumbnail of user paulm1068
1 review
0 helpful votes
January 17th, 2019

Great to talk to someone on the phone. They are very helpful and great prices. I needed some help with my parcel and they were there to help out

Thumbnail of user matthews340
1 review
1 helpful vote
August 10th, 2018

Have used Parcel Direct 3 times now and they are unbeatable for everything from price to service. I have no hesitation in recommending them to ll my friends and colleagues

Thumbnail of user stephenc136
1 review
0 helpful votes
November 18th, 2017

We use Parcel Direct for all our business deliveries and they never let us down. Always there to help out and give good advice.

Thumbnail of user lorcanm17
1 review
0 helpful votes
August 10th, 2018

Super service, and prices. Sent all my suff to German in only 4 days. So glad I found parcel direct. Will definitely use again.

Thumbnail of user ianc83
1 review
0 helpful votes
November 8th, 2017

It's so nice to deal with real people at the end of the phone. They were so helpful with us moving home. Such a huge relief to find them. Thanks guys

Thumbnail of user patriciak86
1 review
0 helpful votes
April 12th, 2017

Thanks you to all the guys at Parcel Direct, such a big help sending my parcels. Thank you again so much, it was a huge releif to find you and have all my stuff arive safe and sound

Thumbnail of user lauriem18
1 review
2 helpful votes
July 22nd, 2014

Fantastic site with great prices and loads of services. I sent a pallet to France with them for about half what I was quoted elsewhere. You just book online with free collection easy peasy

Thumbnail of user jamesb162
1 review
2 helpful votes
August 7th, 2014

Great Company, Brilliant Service. So easy to use, just book online, sit back and wait for the courier to call and pick up your parcel and deliver it for you. Great stuff and very cheap www.parceldirect.ie, can't recommend them enough

Thumbnail of user stepheno14
1 review
0 helpful votes
December 11th, 2014

Great company to deal with, very friendly and helpful and great prices

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From the business

Save Time & Money With ParcelDirect.ie, Book Online With FREE Collection From Only? 6.50. Save Up To 80% On Low Cost Courier Services from Ireland, Cheap Parcel & Pallet Delivery throughout Ireland, to the UK, Europe and Worldwide

Company Representative

Thumbnail of user stepheno22
Stephen O.
Typically does not respond to reviews

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