shipping did take a little longer than expected and their customer service was amazing, emailed me back every time i wanted an update and was even able to speak on the phone with them. mind you i live in france so the shipping was a big concern but i recieved my jacket in the time frame they had advised.
Tip for consumers: Dm them on twitter and ask for a discount code
They take your money instantly and take an eternity to mail out your product. They don't provide a tracking number nor do they reply to emails or on social media and when they do it's no a positive response. Their prices are rediculously high, I find products on other websites for a lot cheaper and better quality. Don't consider buying something here, they'll take your money and keep you waiting or maybe not even get your product. Buyer beware!