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My company subscribes to Panjiva's US import data to help understand what our particular market looks like. Their database is intuitive and easy to use. Furthermore, if we ever have questions, our dedicated customer service person at Panjiva is easily available to answer any questions and give our team pointers on how to use the database more efficiently. It's an expensive subscription, but if you use it right it's very powerful.
I believe companies such as this that make money off of handing out (public records or not) MY hard earned Proprietary information are unfortunate leeches. Blood, sweat, tears and a lot of money was put into finding my own quality manufacturer... and I find it on your site for sale. Shame on you all. The low ball people who are looking to rip this information off should also have had to find it them selves the hard way. You're all a bunch of scum bags. Where's MY CUT of the subscription money you get paid to share my information? Why was my permission not asked? While 'technically legal' this is totally unethical and I could NOT have a lower opinion of your company.
When we first contacted Panjiva, our company was worried because the information they were presenting about us was quite delicate. Then we realized that it is a two-way street, and started using the platform to track down our competitors. It's a powerful and useful tool to find new suppliers and new potential buyers.
A great plus is their costumer service. They could improve their filter tools.
Great tool. Built what we wanted. Now we simply update monthly. Also good to look at additional markets occasionally. More markets?
Unfortunately I asked for 1 month of a professional plan and they automatically suscribed me to the next month. This feature should be fixed, as a customer I should be able to decide if I want to continue using the service.
Edit: after writing this review they reimbursed the aditional month. This is the reason why I changed the overall rating.
Tip for consumers:
The information on the website is ok, there are better options and cheaper. Beware of the automatic suscription.
We are a small company that specializes in a limited number of chemicals.
Once we have the data provided by Panjiva, which is a year's worth, we don't need to keep close tabs on things for another several months.
Plan to rejoin around the March 2018 timeframe.
I have now taking a couple of classes with Hilary and one with Domila and Kristin and everyone of them have been extremely patient and helpful. They all have a great attitude and know their craft and teach it well.
I thank them all, as indirectly they are all part of my success in finding new opportunities.
Panjiva is super easy to use and provides a lot more information than the previous company we used. It's definitely worth the extra money you pay. I only gave it four stars because everything can be better. I almost never give 5 stars on reviews.
I am trying to have my name removed fro Panjiva. I let 3 messages and gave 2 phone calls. I am not a Company I do no export I just sold junk to somebody How could a Company use my name and personhal address tnat now appear first page on internet when I type my name?! How can I press charges? This is personal and private information used for business purposes I disagree with that. I need help nobody answers there
Hi, Muriel. Sorry to hear you haven't gotten a response! Can you email me directly? I'm josh(at)panjiva(dot)com.
One of Panjiva's key data sources is U.S. customs data -- which makes records of all waterborne shipments into the United States available to the public. Panjiva uses this data to compile profiles of companies -- but we have no interest in personal information.
If you can email me the link where your information appears, we'll get this taken care of!
Josh Green
CEO, Panjiva
Research on overseas suppliers - Having previously suffered through the challenges of sourcing contract manufacturing in China, I've been looking for a tool like Panjiva to help me research overseas suppliers.
The service certifies companies based on past performance along criteria such as customer loyalty, experience, management quality, and environmental responsibility. Panjiva hasn't been around very long (2006) but they have been working with Elie Tahari, a well-run high-end fashion company, which gives me some faith in the quality of their data. Also, the company was founded by a solid team from Harvard and MIT. If you're looking for a supplier in the apparel space, it's probably worth the fee.
Gain trust and grow your business with customer reviews.
Panjiva helps buyers find, evaluate, and connect with suppliers around the world.
Jose, I'm really sorry you had a bad experience! We try to make it very clear that you're signing up for a subscription, but I'll take another look at our messaging to make sure we're getting it right.
However, if your card was charged and you didn't want to renew, please contact us right away for a refund! You can reach out to me directly at josh+sj@panjiva.com.
Josh Green
CEO, Panjiva