• Panjiva

Overview

Panjiva has a rating of 3.45 stars from 75 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Panjiva most frequently mention customer service, and import export. Panjiva ranks 7th among Sourcing sites.

  • Service
    10
  • Value
    10
  • Quality
    11

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • One of the worst customer service I have ever seen!..
  • While 'technically legal' this is totally unethical and I could NOT have a lower opinion of your company.
How would you rate Panjiva?
Top Positive Review

“Great system - great customer service”

Andrew B.
3/26/18

My company subscribes to Panjiva's US import data to help understand what our particular market looks like. Their database is intuitive and easy to use. Furthermore, if we ever have questions, our dedicated customer service person at Panjiva is easily available to answer any questions and give our team pointers on how to use the database more efficiently. It's an expensive subscription, but if you use it right it's very powerful.

Top Critical Review

“SLEAZY”

Liz K.
1/19/20

I believe companies such as this that make money off of handing out (public records or not) MY hard earned Proprietary information are unfortunate leeches. Blood, sweat, tears and a lot of money was put into finding my own quality manufacturer... and I find it on your site for sale. Shame on you all. The low ball people who are looking to rip this information off should also have had to find it them selves the hard way. You're all a bunch of scum bags. Where's MY CUT of the subscription money you get paid to share my information? Why was my permission not asked? While 'technically legal' this is totally unethical and I could NOT have a lower opinion of your company.

Reviews (75)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (8) company (27)
Thumbnail of user raymundog5
1 review
0 helpful votes
May 12th, 2017

I think the data information could be displayed in a report more efficiently even when you are aout of your downloaded lines, just by dowloading them directly in the computer.

Could be also great to filter the results of your searchs on the topic whatever is your own interest, like having filters like in excel.

Could be great if we can handle the report online and get a summary of the report by eacch filter if we want.

After we download the report we have to work a lot more to format, additions, filtering and at the time the report comes out it is very late and we have to rush database.

Thumbnail of user joshg4
Josh G. – Panjiva Rep

Raymundo, thank you for the feedback! Would you be willing to spend 15 minutes talking with our team? I'd like to learn from your experiences, so that we can make the Panjiva product better. If you're willing, please email me at josh+sj@panjiva.com.

Josh Green
CEO, Panjiva

Thumbnail of user amyh38
6 reviews
16 helpful votes
March 24th, 2014

Great work resource of trade records including things like US import/export records, etc.

Thumbnail of user christopherg26
1 review
3 helpful votes
November 14th, 2013

Good Info on the site, but not happy that all the credits are consumed everytime i look at the same company. Also not happy that many companies are the same with similar spelling and you get hit each time you view.

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Company Representative

Thumbnail of user joshg4
Josh G.

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