Panera BreadReviews 482

I got a chicken sandwich and there was a piece of hair in it. They also forgot to give me my side and brownie

Ok 3 times in a row! Time to address this so here we go:
When you make an order trough the app there is a place to put NO utensils and so I always put no utensils, I am at home and I have utensils so why waste plastic but 3 times in a row I guess they can't read the orders?

Absolutely disrespectful, my wife is 8months pregnant and wanted half a sandwich and they mix up her order, give her two sandwiches and a salad tells her she has to pay for it even if it wasn't hers which was ridiculous and the managers are garbage in any aspect. Bad food overall, always too much or too little and charge way too much for it to be like that. Terrible place to go at anytime wouldn't even go if I haven't ate for 4 days.

While the food and service are great in person, using their worldwide web is beyond frustrating. Attempting to log into personal accounts is met with countless inability to log one in. Forget about modifying an existing order. The cafe can't/wont help as they are powerless to assist so you must call and of course they cannot modify an order, they must place the order for you. This company needs to seriously work on their website to make it accessible and more user friendly.

I love all food it's great service but the macaroni is not good like it was before it taste a little watered down. Please switch if back to the way it was last year.

We ordered two chicken sandwiches, expensive and not good at all!
They came only with chicken and crunchy pieces of what they said, mozzarella chips! No salsa, no salad, no tomatoes, just a flat bread with chicken…. Really bad

This place isn't good to eat at. Plus I used to work there. And a co worker asked for me to die on my Facebook messenger. Clearly the worker n management don't care for their past employees even if they helped the store open up. N worked hard at doing my job as a dish washer. Do not eat here people. U will get the coronavirus from eating this $#*!ty food

I bought a Strawberry Poppyseed Salad. The lettuce used was an ordinary lettuce. Not because of its pricy cost they would at least spend more on a better lettuce to use. The top of the bowl seemed all delicious and fresh to eat. Once you start reaching the middle and end level of the bowl. The lettuce was chopped with everything on it including the the trunk and cored. I also ate most certain that it wasn't even washed. The chicken is from frozen bags sold. For the price we have to pay we should have better lettuce a tastier chicken. It is not worth $11.99 and more so done by Panera Bread.

Rather, I should say a lettuce and tomato sandwich. There was hardly any chicken salad on the sandwich-, and I found one grape. Also, annoying is on checkout they are looking for tip for cashier! If I go back, I will check sandwich before leaving on take out.

The Tomato Soup at Panera was one of my favorites haven't had it in a long time had it the other night it was horrible so sad I miss the yummy creamy tomato soup they used to have

Shame on you, Panera, for pulling the wool over dedicated customers eyes. Your most recent 25% off your next order, code 25SPRING22 coupon is very deceiving. So much so that, even your employees had a difficult time explaining why a $57 order with coupon applied, totalled $52. Then deep down in the finest of fine print, an employee discovered wording stated that maximum coupon value would be $5. Why not just state that it is a $5 off coupon?

I placed a large order for 27 people, and called to 2 days ahead of the event to confirm the order and deliver time. Less than 2 hours before the event, I received an e-mail that they canceled the order with no explanation. I called corporate and the rep. Would not provide ANY assistance, and would not connect me with a District Manager. I will NEVER order from them again!