Thanks for the quick dispatch. I am impressed with my order, fabric quality is good and tailored commendable. The indowestern is just so alluring, got really good feedbacks. Well done panashindia.
I just loved my indo-western outfits, which I ordered from your site. They are perfectly stitched and the fabric is good. A Good collection of cotton kurtis Satisfied with the shopping.
Awesome. Professional from order queries, to delivery, to follow up on receiving the order. Excellent fitting. Would definitely recommend Panach for online purchases.
Thank you.
I was very happy with the quality of the product and the customer service. I didn't think I would get my suit in time for the wedding, but it came 5 days early! Thank you!
I am a regular shopper at panashindia for myself and my two daughters. This time I had ordered a Punjabi suit. In my case, all of the orders have arrived on time and I got timely answers too.
Hello Nysha,
Thank you for writing to us. Your word of appreciation means a lot to us.
We look forward to serve you soon again with our best products and services.
Regards,
Manish
Team Customer Care
Quick reply of all the answers, On time delivery,
good clothing material...nice service
Thank you for your feedback! We're delighted to hear that you had a smooth experience with quick replies, on-time delivery, and good clothing material. We'd love to see you in your anniversary saree! Do tag us or use #wearingpanash when you share your pictures. Enjoy your special day!
I purchased my bridal lehenga from Panashindia. Superb work and for stitching they were in constant touch with me. In love with my attire. Totally satisfied. Thanks a lot :)
Loved all the outfits. They were stitched to my measurements and at a reasonable price. Customer care is prompt and delivery is on time. Looking forward to buying more outfits in the near future.
Just loved my anarkali Salwar Kameez, comes exactly as shown in the picture and the quality is also nice. I had queries regarding my order and I got good response from your customer support.
First purchase with Panash India, was skeptical but got a great deal with good pricing. The Lehenga does have the designer quality to it and is really affordable too..
Bought a saree for my mom from panashindia and she loved it. It looked great and you could really tell that it was a quality piece. Shipping was prompt and I would definitely recommend the site.
I ordered 12 same lehenga cholis for a dance show, all of them were exactly the same and perfect stitch and fit. Amazing service till the end. Thanks Panashindia you made our day :)
I was under a time constraint and needed clothes shipped out ASAP due to a wedding. Based on my previous experience, I trusted Panaash to deliver like they had before. I ordered 3 pieces of clothing - the measurement and ask I had for each piece were not met for any of the clothes. I had to take all the clothes to a tailor and the changes cost me an additional $250+ on top of the $700+ I had paid for the order. When I contacted Panaash first, they asked me to send pictures. They assured me they would provide me store credit for 2 pieces of clothing. I got pictures from the tailor, there is no store balance on my account, and I have emailed them over 6 times so far in a span of 2 weeks with no reply. I texted the Whatsapp number they provided on the website, but have received no reply from them. I will not buy from them again, and I would recommend customers to not buy from them either. This is extremely unprofessional, and not replying to a customer after they provided proof of alterations from a third source is unacceptable.
Panashindia has been one of my favourite online store to shop for ethnic wear. I have ordered an indowestern floral printed cotton dress for me which i love it. Keep it up panashindia.
It was an amazing shopping experience with Panash India. I got my order on time and I am very happy with the product quality. I also loved the customer service provided by you.
Really disappointed with the Panash policies also the customer service, they dont even bother to reply you!
Not atall expected this from Panash.
Waste of my money!
I have purchased 5 items, they were supposed to arrive by Aug 5,2023, nothing has arrived. I was contacted that one of my product that I wanted is no longer available and that they can give me a replacement product, I have said sure and the second arrival date was set to Aug 16,2023, I still haven't received my products. On top of that shopping and handling was supposed to be free, they shipped my product through DHL and never mentioned that Duty could be something I might be responsible for, anyways I paid the duties and I am still waiting and hoping to receive the product. If I don't get it by the end of the week I will have to file a complaint to see if I can get my money back as it's almost close to a thousand dollar that I have spent so far. Also their communication method is very slow and they hardly want to take any responsibility. I am just not happy with their service and I will not use any of their services ever again. I have no idea what the product will be like if I do receive it.
We understand that your experience has fallen far short of our standards, and for that, we're genuinely sorry. We are actively working on improving our processes and communication to prevent such issues in the future. If there's anything we can do to rectify the situation or if you have any further questions or concerns, please don't hesitate to contact us directly.
Products are Expensive and need more options to choose especially readymades.
All products purchased till now are what's been promised on the website.
We're glad to hear that the products you purchased were as promised on our website and that you had a positive experience with delivery and packaging. We appreciate your suggestion for more options, particularly in the readymade category, and we'll take it into consideration for future expansion.
Expensive and need more options to choose especially readymades.
I wish Panash would add pictures that show the back of a dress or any item and provide details about the care of the items ( ironing, washing instructions)
Thank you for your valuable feedback, and we appreciate your suggestions for improving our online shopping experience. We understand the importance of providing comprehensive information for our customers. We'll work on enhancing our website to include these details.
Overall shopping experience with Panash is good. But I would like to point out some of the details I found as a customer a bit unsatisfactory. All the items I bought from Panash don't give details about the care of the fabric. Can it be hand-washed, machine-washed (gentle cycle), etc? It will be nice if your website shows what the back of an item looks like. Most of the garments I viewed only have their front view.
The Green Embroidered Pant Suit I recently bought, is slightly tight around the knee area (pant).
I personally hate the zipper under the arm. I don't know the purpose of having a zipper under one arm. I usually spend extra time removing it. I think there should be an option if a customer wants a zipper under the arm or not.
Bought an anarkali suit from your site. The product is of good quality and stitched perfectly to my size. Will definitely recommend to all my family and friends.
Overview
Panash has a rating of 3.7 stars from 558 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Panash most frequently mention customer service, good quality and shopping experience. Panash ranks 6th among Indian Clothing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Providing exceptional customer service and delivering high-quality products are at the heart of our business. We're delighted that you were pleased with the product's quality and that it arrived earlier than anticipated, making it perfect for the wedding.