• Pakible

Overview

Pakible has a rating of 4.37 stars from 78 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Pakible most frequently mention customer service, custom packaging, and high quality. Pakible ranks 27th among Shipping sites.

  • Service
    19
  • Value
    20
  • Shipping
    18
  • Returns
    8
  • Quality
    19
4
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What reviewers want you to know

Positive highlights

  • The level of one-on-one customer service was amazing.

Critical highlights

No critical highlights yet

How would you rate Pakible?
Top Positive Review

“Great quality product, easy to create and order.”

Rebecca H.
2/3/16

I loved the ease of use of Pakible's website. It was super quick to throw up my logo, website, and a quote and get boxes shipped to me. I would definitely use them again. I also liked that I could change the actual color of the box. The boxes were very slick, with flushed edges and looked very professional. I got lots of compliments on them. They create an experience for the customer. Will definitely use again :)

Top Critical Review

“Poor customer service and communication”

G G.
6/26/17

Very difficult to contact and communicate with. Basically wasted my time and strung me along to only reject the request for whatever reason. They changed the entire site and design process which made it much worse. You probably have better luck on Alibaba

Reviews (78)

Rating

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Reviews that mention popular keywords

customer service (21)
Thumbnail of user brianp132
1 review
2 helpful votes
October 1st, 2017

The box quality on our order was good, but the entire process leading up to receiving our order was painful. They were not responsive with customer service, and the pricing is somewhat bait and switch. We did not order from them again, and have since moved on to both Packlane and Lumi with better results and easier design process.

Service
Value
Shipping
Quality
Thumbnail of user jordand24
1 review
3 helpful votes
January 10th, 2016

Very compelling idea. Very disappointing execution. Terrible communication. Bait and switch pricing. Total lack of 'customer first' mentality.

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From the business

Design and buy custom packaging. Any size small or large. Unbeatable prices. Create printed boxes, shippers, mailers, retail, cartons, poly bags.

Company Representative

Thumbnail of user chaseo1
Chase O.

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