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Overview

Pakayas.com has a rating of 1.44 stars from 34 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Pakayas.com most frequently mention credit card, customer service, and total scam problems. Pakayas.com ranks 1009th among Electronics sites.

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I'm disputing charges on credit card and filing a police report.
  • Ordered DS game, never received, phone non existant, no replys from customer service, etc.
How would you rate Pakayas?
Top Positive Review

“Some of these other reviewers sound ridiculous”

jenson b.
12/18/09

Some of these other reviewers sound ridiculous. I've dealt with this site before even though they are no longer in business. The reviewer that stated they paid via paypal and then someone tried to charge 2100$ to their credit card is just plain stupid. When you pay through paypal, the company doesn't get your credit card information nor do they have the authority to authorize anything more than what you wanted to buy. IDIOT!

Top Critical Review

“TOTAL SCAM!”

Liz F.
1/2/10

TOTAL SCAM! Glad the site is down so nobody else gets cheated! THANKFULLY I only use paypal online and I have filed a dispute with paypal - looks like alot of people have so I am hoping that I will get my funds back pretty fast! Wish I would have known before! Ordered on 12/09/09 recieved confirmation same day - got e-mail 12/12/09 sayind item was shipped and would take 7-10 days to get to me. 3 weeks later still nothing. Terrible!

Reviews (34)

Rating

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Reviews that mention popular keywords

credit card (7) customer service (7) paypal account (3)
Thumbnail of user lizf
1 review
1 helpful vote
January 2nd, 2010

TOTAL SCAM! Glad the site is down so nobody else gets cheated! THANKFULLY I only use paypal online and I have filed a dispute with paypal - looks like alot of people have so I am hoping that I will get my funds back pretty fast! Wish I would have known before! Ordered on 12/09/09 recieved confirmation same day - got e-mail 12/12/09 sayind item was shipped and would take 7-10 days to get to me. 3 weeks later still nothing. Terrible!

Thumbnail of user cyndic
1 review
2 helpful votes
December 18th, 2009

Same horrible experience as others writing in. Placed order, rec'd e-mail notice that the item shipped vis usps. Charge appears on bank statement, but nothing ever came. Customer service e-mail and phone numbers do not work. There's no address, just a P. O. Box. I'm disputing charges on credit card and filing a police report. Pakayas is definitely a fraud. Ruining Christmas!

Thumbnail of user br163
1 review
1 helpful vote
December 30th, 2009

Thief! I purchased a couple of hair trimmers as Xmas gifts back in early Dec 09. I figured they hadn't arrived due to heavy mail volume. I sent them an email asking about the order and have received no reply. I did search on the Internet and found a lot of complaints. I closed the payment card I used for the transaction. I've been using the Internet to shop since 1997 and have never been outright ripped off like this guy did me. Enjoy my money for the short time you have before they find *******@ss and you get payback instead of paypal.

Thumbnail of user randym1
1 review
1 helpful vote
February 25th, 2010

Total Scam! You have been warned!. After payment, the standard you will receive the item(s) in a week... a few days after the week the website and phone number that I got from the site prior to pakayas.com shutdown did not work (they got it from GODADDY, said it was available). You can only get your money back from your bank if you fill out paper work and close your account. FUN!. Any other recommendations positive it's a good bet it's from the scumbag himself. The F. B. I. Says they are in Florida, that's all I could get from them.

Thumbnail of user jensonb
1 review
1 helpful vote
December 18th, 2009

Some of these other reviewers sound ridiculous. I've dealt with this site before even though they are no longer in business. The reviewer that stated they paid via paypal and then someone tried to charge 2100$ to their credit card is just plain stupid. When you pay through paypal, the company doesn't get your credit card information nor do they have the authority to authorize anything more than what you wanted to buy. IDIOT!

Thumbnail of user wendys1
1 review
1 helpful vote
January 8th, 2010

I ordered a Nintendo DS game for my daughter on Dec. 9th, 2009. It was supposed to be a Christmas gift. It is now January 8th and I still have not received it. I tried to contact pakayas.com but kept getting sent to a "go daddy" website. I tried to e-mail the address listed on my paypal account but haven't gotten a response. The item was listed as "shipped" but no further tracking information was accessible. I am hoping to have paypal resolve this dispute. I have opened a claim against pakayas.com.

Thumbnail of user philm2
1 review
1 helpful vote
December 14th, 2009

In my experience, this site is a total fraud. I purchased an item on Nov 28 for $46.00 using Paypal. After receiving email stating my item was shipped and should arrive in 5 to 10 days, I waited two weeks before sending an email asking where my stuff was and that I would file a claim with Paypal if I did not see my item within three more days. Within hours I received a refund from Paypal.No email from Pakayas explaining anything, still have not heard from them.So they obviously lied about my item being shipped. Just my experience, I think the responsible thing is to let people know.

Thumbnail of user paulh3
1 review
2 helpful votes
December 17th, 2009

Total scam. Ordered a Wii game and haven't heard anything since submitting Paypal payment. Customer service number shown on site is disconnected and email address comes back as undeliverable. Now I have to deal with Paypal to get a refund.

Thumbnail of user yut
2 reviews
3 helpful votes
December 23rd, 2009

THIS SITE IS FRAUDULENT.
I ORDERED A BOOK ON DEC 6. PAID VIA PAYPAL. RECEIVED SHIPMENT CONFIRMATION THE SAME DAY. THE CONFIRMATION TOLD ME ABOUT THE ORDER NUMBER, AND SAID SHIPPED VIA STANDARD SHIPMENT 7-10 BUSINESS DAYS. 17 DAYS WENT BY. NOTHING ARRIVED. THERE IS NO CONTACT INFO PROVIDED. THEIR WEBSITE IS DOWN. PLEASE WATCH OUT FOR THIS COMPANY.

Thumbnail of user chrisc9
1 review
1 helpful vote
January 19th, 2010

This is a fraud... ordered something on December 12,2009 and got an email confirmation then nothing an no website exists now...

Thumbnail of user priscillac
1 review
1 helpful vote
December 17th, 2009

If I could give them zero or negative stars, I would. I had the same experience as a couple others here and believe it is a farce or a really bad joke.

Received email confirmation stating order was received and included an expect date. After that date past, I clicked their order status link and noticed a "this order has been cancelled" note at the top of my confirmation page. Never received any kind of notice that my order was being cancelled, nor information on why. Tried to contact them by phone, but could not find a phone # (which should have been a flag when ordering). Tried email to fix/expedite issue, but received no response. Sent final email stating I was an extremely dissatisfied csutomer and would let others know, then received an undelivered bounce back: "The following organization rejected your message." I am taking that to mean that once a particular email address complains, rather than address the issue, the address is blocked.

I see a phone # on their main page now, but do not plan to call it.

Only saving grace is that my money was not taken from me. If it had been, I would be calling them fraudulent, rather than merely a farce.

Thumbnail of user sandrae
1 review
3 helpful votes
December 2nd, 2009

I am an avid book reader. My sister in law recommended pakayas.com a while back. Since then I order books from them frequently. They have the best prices around. I've always received my purchases within a week or so. I'm really impressed with their service and would recommend this site to all. Love this site!

Thumbnail of user darlenef
1 review
2 helpful votes
December 23rd, 2009

I had the same experience as everyone else ordered an item for Christmas and never got it. I did check my credit card and luckily I was refunded 100% of what I was charged thru Paypal and that was only after I sent a email to Pakayas looking for my order for which I never recieved and answer back too. I looked on the internet for this site and it is no longer there. Fortunately for me I was able to find the same item on ebay under a reputable seller and just recieved my package today 6 days after I ordered it.

Thumbnail of user annettee
1 review
2 helpful votes
December 29th, 2009

Same bad experience as expressed here so many times. Ordered DS game, never received, phone non existant, no replys from customer service, etc. etc. I have a very disappointed 9 year old. Thank God I used Paypal.

Thumbnail of user billp3
1 review
1 helpful vote
January 5th, 2010

On December 10,2009, I ordered a Wii program and as of today have not received anything. I have emailed Pakayas and have yet to even get an email back.

Bill Papenhausen
San Diego, CA

Thumbnail of user rachela1
1 review
1 helpful vote
January 4th, 2010

This is so crazy, I ordered from them back in november and they told me 7-10 days shipping. I ordered a baby swing, 2wks went by and they said it was because of the holidays. So I told them i never got a tracking number, they said okay and would get back to me. Finally a week later they responded and said a replacement would be shipped out and sent me a tracking number. I did get the baby swing three days later. Thanks god i got mine. That is terrible. They must have been starting to go under then.

Thumbnail of user amberf
1 review
1 helpful vote
January 2nd, 2010

I did two separate orders through Pakayas.com - one for a dvd and one for a book about a month prior to Christmas. Two weeks later, I had not been charged for the items and had not received an email about my order being shipped or anything. I attempted to contact Pakayas and when I went to their website it looked completely different than when I had ordered from them. I searched and searched for a customer service # without any success. I went to the Better Business Bureau website and could not locate anything about Pakayas on there. I finally found a number after doing some searching online and called the number which ended when a mailbox came on the line and said that it was full and that I couldn't leave a message. My husband later found a different # and left a message for them telling them not to charge our credit card for the items or we would report them as fraud to our bank. I would STAY AWAY from this place. I was shopping through "Google" when it returned results that had Pakayas listed and the prices seemed right but now I wish I had never ordered from them. This place is definitely a scam and I would stay far, far away.

Thumbnail of user johnb19
1 review
1 helpful vote
January 4th, 2010

I purchased (2) baby gates through this site and they indicated that they shipped the gates. They even provided me with a tracking number. When I checked the USPS tracking number, the USPS web site inidcated that they had delivered a week prior. I was home all day the supposed date of delivery so I immediately thought something was fishy. I emailed Pakayas and immediately they offered a full refund. I immediately reordered the baby gates thinking "Man this company offered me a full refund due to a shipping error" The second order was a complete disaster. They didn't provide a tracking number nor can I get a hold of them. I immediately contacted Paypal and they will be refunding me the full amount after 10 days. My only wish this Christmas is that the scum that run that company are held accountable. If anyone is considering a law suit with this company, I would be happy to help out.

John Bauer
*******@hotmail.com

Thumbnail of user mikef
1 review
2 helpful votes
December 21st, 2009

This website is a SCAM! Check my review on ripoffreport.com

Thumbnail of user bethanym
2 reviews
2 helpful votes
December 3rd, 2009

With our current economic troubles it's always good when you find a great deal that saves you the extra buck. Have been shopping with them for about a year with no complaints. Great customer service. Did all of my Christmas shopping and I already received. Fast delivery, quality products.

Thumbnail of user annas3
1 review
3 helpful votes
December 18th, 2009

I seem to be having a similar experience to many other here. I made an order recieved confirmation and a shipping confirmation but of course no ds game for my daughters new ds for xmas. VERY p. O.'d. I tried calling but the number is disconnected. Not all the links work! I am very disappointed in myself for not checking into this site further, something was telling me not to do it, but I am a sucker for a good price! Now I guess I have to find out how to get my money back as my credit card went through paypal but I don't have a paypal account. I also imagine the people leaving good reviews about this site are connected to the company in some way.

Thumbnail of user susanl5
1 review
1 helpful vote
December 18th, 2009

God I wish I had read all these reviews first. I've had the exact same experience. Now I have to go through disputing the charges on my account. Ordered a Wii Fit, got the confirmation that it shipped, now nothing.

God I feel so stupid.

Thumbnail of user kima
1 review
2 helpful votes
December 28th, 2009

DO NOT ORDER FROM THIS SITE. I ordered several items, was charged by the company, and never received anything. I could not get a hold of them via email or phone. I am dealing with Paypal to see if I can get my money back.
Enough said.

Thumbnail of user andreww1
1 review
4 helpful votes
December 16th, 2009

I had a similar experience as someone else who has written about the site. I ordered a video game, was charged for it, got my confirmation email of my order, and supposedly it was "shipped" and even "delivered" by USPS a few days after placing my order. I can tell you this:
1) I have never had anything lost in the mail in my entire life of 26 years
2) there is no contact info on their website
3) hitting reply on my confirmation email and sending them an email asking them about where my order was proved a failure. The email was returned undelivered. AND I HIT REPLY.
4) I looked at my paypal for a phone number to call since no phone number was on their website. When I called I got a sketchy voicemail. I emailed them at the email from their paypal account and am waiting for a response.
5) a lot of the links on their site don't work.

I am pretty convinced it's a fraud.

Thumbnail of user ajw
1 review
2 helpful votes
December 21st, 2009

Ordered a month ago - Did not receive. The website has godaddy on it now - TOTAL SCAM!

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