Pad & Quill reviews
Minneapolis, MN 55411
Although there was a slight problem with one of the products, he support staff fixed it immediately.
The products are beautiful and the delivery time was very impressive
Have owned past versions of the iPhone wallet, so it was a no brainer to upgrade along with the new phone.
Maybe I made mistake as there were some discounts going on but I did not notice them in your website
The search wasn’t very good, it kept returning cases for other versions of the iPhone, not just the version I entered.
June 1, 2019
I am a returning International customer and have purchased several items from P&Q. The quality of their items is excellent.
Trevor M. Baker
Trouble going back to shopping requiring me to start over multiple times.this was frustrating. Also when I searched for another item it went back to previous item I looked at. This happened multiple times also.
I love the look, feel, and smell of my new iPad cover. The quality of the leather and stitching is lovely. The video on how to use it properly was very helpful. I will definitely be shopping at Pad&Quill in the future. Some of the items I was looking at to purchase are a little pricey.
Grand products, superb quality, terrific craftmanship - shop here! Didn't like that Shipping Duties and Customs brought more cost to it all - wish it was included with cost of products totals.
I tried to use Apple Pay multiple times just for it to fail and tell me the country was wrong, even though it said “United States” which was extremely irritating. I had to finally manually enter my address and cc info. Not the easiest buying experience. Good site for showing your product and what it can do though!
Only issue is I placed order for fed ex 2-Day shipping online a 6am and the order did not ship the same day. I would think someone would look at priority shipping and give those orders special attention. Great customer service follow up though. Fallon had the order shipped and it was only one day late. Thank you Fallon!
The fact I paid over $100 for a cover that has sticky pads to hold it on was not what I expected...
I hate the cover...
Still trying to determine what to do about it as it was so highly rated.....
Past product purchase of premium iphone book failed, broken wood frame and frayed leather. Called and they wouldn't warrantee., saying leather can't be waranteed and wood eventually breaks. Seriously. I only bought from them again because of clearance pricing. Likely becuase of all the complaints.
I ordered a wallet that was deemed a 'second' which according to the website means there may have been some blemishes in the leather or a stitch may not have been straight. Honestly, I have been able to find either. Additionally, as a handmade product, I actually expect to see something like a stitch with a slight character to it. Bottoms line is, thank you for the great looking wallet, even though P&Q thought is was a 'second', it is still gorgeous and a perfect fit for my needs.
I already own the Bella Fino which is simply amazing quality so looking forward to see what the deluxe traveler has to offer !
This is my first purchase from this company, so it remains to be seen whether I would recommend or not. Thanks.
The iPad cover could be better designed for standing. There are very few angles where it will stand without sliding down and falling over. I will likely need to device some sort of tape for the side of the iPad to bond with the product and stick at various angles. Upon further examination of your product, I also conclude that that markup for the materials used, etc. was likely extraordinary.
Customer Questions & Answers
Votes Thanks for voting!
Very easy. They can be reached during work hours via live chat, phone, or email any other time.