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Pacifica Beauty has a rating of 1.74 stars from 21 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Pacifica Beauty most frequently mention customer service problems. Pacifica Beauty ranks 204th among Cruelty-Free sites.
Eyeshadow was received in well packaged good condition. There was some confusion on shipping to USA P.O. Box. If you have a PO Box you will understand the restrictions. Customer service I think realized the confusion. Immediately sent tracking. And eyeshadow with free mascara arrived in just a few days.
In spite of signing up for their texts which the first one was for 10% off first order they refused to honor it. They asked me for screenshots which I provided twice. In total 7 emails were exchanged and they still refused. Mind you it would have amounted to less than $2. They said that the 10% only applies to "bundles". It's not the $2 that matters, it's the lack of transparency and that I searched hi and low for such a statement to that effect and never found it. I find this deceptive
Wonderful products and easy refunds Are provided by Pacifica beauty. Not only do they have a very reasonable prices for products that they have obviously thought about for environmental and skin impact, I was able to get refunds without even sending the products back. Really great company to buy from.
I first fell in love with Pacifica at a local target. I sampled their fragrances. I purchased a few. I had an issue with one. It was a rollerball applicator and the perfume did not dispense well. I sent my proof of purchase and they sent me a replacement. Great customer service and the fragrances smell amazing and aren't very expensive.
I have absolutely no complaints when it comes to Pacifica as a brand and also as an online store.
I've ordered from them directly multiple times, and every single time standard shipping took only a few days. They package everything neatly and minimalistically. There has never been any unnecessary filler plastic in the box. They use a box only as big as needed, paper to keep everything from jostling around, and that's it. I really appreciate the minimalistic packaging, as that's something that has really bothered me with other companies.
Their products are all really wonderful. I've certainly enjoyed the fragrances they offer. I get compliments from everyone when I wear a Pacifica scent. The prices are honestly really reasonable considering the products are vegan, cruelty free, and made in the USA.
Beyond all of that, the fact that many of their products are available in stores at Target, is just a bonus. Replacing products I use and love is super easy!
I couldn't recommend Pacifica enough!
Their skincare is amazing. I love their toner and lotion, and the packaging is gorgeous. I also think their best makeup is their small eyshadows, but i prefer their skincare
I received a coconut blush duo in my ipsy and the 2 colors are well put together... i can use them as a blush or i can use the browner shade for a bronzer
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