Overnight Prints has a rating of 1.59 stars from 421 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Overnight Prints most frequently mention customer service, business cards, and delivery date problems. Overnight Prints ranks 448th among Printing sites.
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Thank you guys for everything and the best customer service from made family couriers LLC we really appreciate you're help.
My order was supposed to be delivered today. I didn't receive any updates, so I reached out to their chat customer service. They stated that the order is still in production and they have no idea of the status. They told me to open a ticket. Horrible communication as I have to use multiple channels and they don't communicate proactively. I assume my order won't be here for the event I ordered it for. The lack of communication means I don't have other options since I didn't know in advance. I also have to waste my time tracking them down since they don't communicate anything. AVOID if you need something on time.
So far so good. I'll follow up when I receive them and make sure I actually get them in time or it was a waste...
Thank you! I hope to keep buying new items! I recommend! Great manufacturer. Reasonable price, excellent quality!
Overnight Prints is an excellent online wedding gown retailer. They have a large selection of dresses at reasonable prices. They made my wedding gown, and they did an excellent job.
You can custom cards from Overnight Prints. They provide quick service and customer support is also amazing. Online design tools and fast printing available at their site. High-quality products with reasonable price.
Business cards took approximately 2wks to arrive, which was expected. My only issue is that the lamenation starts to peel almost immediately following any handling. Overall, it was a good investment, due to the fact that I got so many for such a low price.
I love using overnight prints. They always have deals and their print quality is fantastic. The only thing I do not love is the shipping cost, although I will pay it for the quality.
I have had reliable results with Overnight prints for many years running. Quality is reasonable, pricing is very good and I find it consistent. For high quality needs I use local printers where I can work with them one on one but for a majority of my needs I have been happy with Overnight.
Honeycomb is the one of the best photo editing service provider I had ever seen. They had made my image more beautiful then my requirement.And appreciate their work and their way of behaviour with the customers!
Although I was not totally thrilled with my product, ( order and operator error) the service was quick and professional.
The business cards I ordered are very nice. I will use a slightly larger text the next time I order cards. What I saw on the screen and what I got weren't quite the same. Pleasantly surprised at the weight of the cards. About twice the thickness of cards I have gotten from other sources in the past. Length was also fractionally longer so I am having to look for a new card holder for my pocket carry. Overall pleased with the order. Was a little flabbergasted that 6 days after I placed my order I got an email offering 500 cards for $6.99 when I had just paid about $30 for 500. Seemed a little insensitive to do something like that to a new customer.
I placed an order for a double-sided postcard. When I submitted the order, I was given an estimated timeframe of delivery and I even paid a little more to get them by a certain time. I was checking the order when it should have been being prepped to ship, only to see that it was still in production. I was told that the shipping date was only an estimate and that someone would follow up with me regarding why my order was still in production when it should have shipped already. To be fully transparent, there were no billing issues or anything like that. When I called customer service, the person I spoke to didn't know why my order hadn't shipped and I was told that someone would call me to update me. No one called, but I later checked my account and saw that the shipping had been changed to a later date than the estimate I was initially given. I called back to speak to customer service again and was told that there no way they could have known that my order wouldn't ship on the initial date I was given. My contention was that my order sat on production status with the estimated ship date for a week. This made it hard for me to believe that no one knew that my order wouldn't be ready by the estimated ship date. Ultimately, after being on hold for several minutes, management agreed to refund me my shipping and upgraded my shipping. I didn't get the order by the date I needed them, but I did get them. I'm not sure what the hiccup was, but it was finally remedied.
Backside of card printed slightly off-center, but were passable considering the time crunch; I may have requested a reprint had I more time. This may be because my order was rushed and overnighted, I doubt quality control would have let it pass if there was time for reprint.
This being said, the cards are great quality and otherwise look fantastic! I would use overnight prints again in a rush, as my cards were overnighted and arrived by my deadline.
We ordered some booklets and they turned out nice. Several customers noted they looked professional. Were glad we tried this company and would definitely recommend it to others!
Wonderful quality and very professionally handled. Unfortunately, if you DON'T live in California, you definitely pay for the service, as the shipping charges are pricey, especially since they won't even ship the product for 2 weeks if you DON'T use the highest priority services.
Since I tend to order low-priced items, the shipping charges end up costing more than the items themselves.
Tip for consumers:
Double check your orders, as they'll often ship the wrong version if it takes you a couple tries to get the order correct.
Ordering custom business cards from overnightprints.com is quick and easy with our online design tools, fast printing, and superior quality guarantee.
Thank you for the feedback Matthew! We hope to see you again soon!